Administrative Assistant Material Handler

SANDRA SERRAO **** FREEMANSBURG AVE,EASTON PA ****2- 484-***-****

OVERVIEW

15+ years of Operations and Logistics experience

10+Experiences in Accounting Receivable, Payroll and Administrative Assistant

Computer Skills Include: MS Office Suite, SAP, AS400, ICap, Emails, Quick Books, Accountant and Bookkeeping

EXPERIENCE:

IHERB INC

MATERIAL HANDLER 2022 – PRESENT

Safety stretches fifteen minutes before start of working

Adhered to company policies, use of protected gear while on duty

Using Grey Totes for use to send items thru tracking device to qc control and to dunnage

Items are packed manually from que on walls to boxes using scanning devices

Final to shipping department, end of day cleaning and replenish boxes

RITE AID INC

ASSIST SHIFT SUPERVISOR (2020-2022)

Managing shift as a substitute for Managers, assigned duties throughout shift

Opening and closing cashier register

Managing all sales and handling customer-facing interactions

Organizing items, overseeing seasonal item changes, and promoting items

Planograms assembly and displays

Knowing the safety regulations daily and performing daily temperature checks

Closing stores, and opening depends on work schedules

XGS

OPERATION CLERK (2020-2021)

Tracking shipments for customers

Handling customer invoicing

Ensuring dates and times for delivery were met

Taking care of damaged or lost shipments

Following up with customers on estimated date of delivery

Consistently calling customers throughout the day for shipment statuses or to resolve escalated issues

Dispatching of drivers

Understanding of safety regulations and standards

Ensuring all drivers were properly ready and conducting temperate checks; all vehicles were pre-planned

Ensuring trucks are loaded with proper weight and balance for movement

Answering and helping our customers and coworkers on the road doing the delivery service

Lufthansa Technik Ag

EXPORT LOGISTICS COORDINATOR (2005-2020)

Investigating overages and shortages

Managing international shipments, specifically to Germany

Completing damage reports

Overseeing freight forwarding

Handling missing inventory or missed shipments

Processing replacement products

Tracking shipments and entering in PO numbers

Reviewing products before they were shipped

Overseeing general office procedures including bookkeeping, payroll, and coding invoices

Assisting with billing as necessary

Ensuring accurate data entry

EDUCATION

HIGH SCHOOL DIPLOMA –GUYANA

CHAMBERS OF COMMERCE –COLLEGE OF PRECEPTORS EXAMINATION

PRELIMINARY CERTIFICATE OF EXAMINATION

USA AIRWAYS -

PHYSICAL DANGEROUS AND GOODS TRAINING CERTIFICATE 2012-2015

LUFTHANSA AIRLINES/LUFTHANSA TECHNIK AG

CERTIFICATE IN DANGEROUS GOODS TRAINING FRANKFURT GERMANY

REFERENCES:

Ken Carey 12 years 610-***-**** Aquaintance

Ucal Archibald 15 years 917-***-**** Colleague

Andy Diaz 15 years 718-***-**** Colleague

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