Malissa Lowe-Lee
678-***-**** *************@*****.*** https://www.linkedin.com/in/malissa-lowe-lee/
Talent Acquisition Professional
Experienced HR professional with proven expertise in diversity recruiting, onboarding, HR administration, talent management, and strategic workforce planning. Adept at collaborating with C-level executives, department leaders, and cross-functional teams to drive inclusive hiring practices and organizational growth. Skilled in aligning talent strategies with business goals to optimize workforce performance, foster an inclusive culture, and enhance overall company success.
Areas of Expertise
Diversity Recruiting Onboarding Orientation HR Administration Talent Management Strategic Workforce Planning HireRight Critical Research eScreen Banner PeopleSoft DEI
Professional Experience
Southwire Corporation, Carrollton, GA September 2022 - May 2025
Onboarding Coordinator
Designed and implemented comprehensive onboarding processes that enhance the new hire experience while promoting cultural sensitivity and aligning with diversity, equity, and inclusion (DEI) principles.
Identified and automated process improvements to increase operational efficiency, ensuring fair and equitable candidate experiences across diverse backgrounds.
Scaled onboarding and HR operations to support organizational growth, ensuring equitable access to information and resources with a strong focus on inclusion.
Partnered with cross-functional teams to resolve onboarding challenges, implement process enhancements, and ensure seamless transition for new employees.
Championed DEI initiatives by promoting and supporting eight Employee Resource Groups (ERGs) that empower and represent Southwire’s diverse workforce.
Collaborated with 100+ national and international staffing specialists and hiring managers to coordinate new hire eligibility, onboarding, and orientation with a culturally sensitive approach.
Managed occupational health programs, ensuring compliance with federal and state laws while promoting equitable access to health, safety, and wellness resources.
University of West Georgia, Carrollton, GA October 2021 - September 2022
Student Employment Specialist, February 2022 - September 2022
Facilitated the hiring process for student employees, including job postings, application reviews, and onboarding. Primary liaison between student employees, supervisors, and HR.
Maintained records of student employment, hours worked and required documentation for compliance with regulations. Conducted orientations and training sessions for student workers.
Collaborated with stakeholders to identify student employment needs and promote job opportunities.
Ensured compliance with Federal Work-Study program guidelines.
Developed and implemented initiatives to enhance employment experience and support career readiness.
Human Resources Service Specialist, October 2021 - February 2022
Responded to employee inquiries regarding HR policies, benefits, payroll, and procedures.
Processed employee transactions in HRIS systems.
Coordinated onboarding activities and ensure new hire documentation is completed and filed properly.
Supported benefits administration, including enrollments, changes, and employee communications.
Collaborated with payroll, IT, and other departments to resolve employee issues.
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Assisted with leave of absence administration; ensured compliance with FMLA, ADA, and company policies.
Participated in HR projects aimed at improving service delivery and process optimization.
Ensured confidentiality and security of employee information at all times.
WGTC, Douglasville, GA April 2017 - October 2021
Academic Program Specialist - Academic Affairs
Coordinated and monitored academic programs to ensure compliance with institutional and accreditation standards. Liaison between academic departments and administrative offices to support curriculum development and implementation.
Assisted with course scheduling, catalog updates, and program assessment efforts.
Collected, analyzed and reported data related to student enrollment, retention and academic performance.
Provided support for academic policy development and implementation across departments.
Managed communications related to academic programs, including updates to websites, handbooks, and student outreach.
Facilitated preparation and submission of reports, proposals, and program reviews.
Supported faculty in the development of new programs and modifications to existing curricula.
West Georgia Technical College, Waco, GA August 2015 - April 2017
Financial Aid Specialist
Assisted students and families in understanding and applying for financial aid programs, including FAFSA and institutional aid. Reviewed and evaluated financial aid applications for accuracy and compliance with federal, state, and institutional regulations.
Processed and awarded financial aid packages based on eligibility criteria and funding availability.
Maintained accurate student records and updated financial aid data in institutional systems.
Counseled students on loan options, repayment plans, and financial literacy.
Collaborated with admissions, registrar, and billing departments to ensure coordinated support for students.
Monitored student academic progress to determine continued eligibility for aid.
Resolved issues related to financial aid disbursement, overpayments, and appeals.
Conducted workshops and outreach activities to promote financial aid awareness.
University of West Georgia, Carrollton, GA June 2004 - August 2015
Student Accounts/Loan REP
Managed student account billing, payment processing and account reconciliation to ensure compliance with institutional policies. Guided students and families on loan options, repayment plans and financial obligations.
Processed federal/private loan disbursements, monitored eligibility and maintained accurate financial aid records.
Collaborated with college officials to resolve account discrepancies and ensure timely tuition payments.
Counseled students on debt management and loan repayment strategies in accordance with federal regulations.
Performed regular audits of student accounts to identify delinquencies and initiate collection procedures.
Utilized student information systems to manage account data and generate financial reports.
Education
Master of Science in Human Resource Management, HR and Organizational Development - Expected Graduation - September 2026 - Strayer University, Douglasville, GA
Bachelor of Business Administration, Management - Strayer University, Douglasville, GA