DONNA TELLES
405-***-**** ************@*****.*** 682-***-****
PROFESSIONAL SUMMARY
As an experienced Accounting/Data Entry Clerk, I have effectively managed the processing and reconciliation of pharmacy remits, ensuring compliance with Service Level Agreements. My role involved utilizing the AS400 system for over 5 years and other tools to monitor financial transactions, track payments, and provide detailed reports on PBM behaviors. I handled both automated and manual reconciliation tasks, generated monthly accounting reports, and supported multi-pharmacy operations with comprehensive data management and accurate record-keeping.
PROFESSIONAL EXPERIENCE
ADDISON GROUP FEB 20, 2023 – May 17, 2024
Accounting/Data Entry Clerk -
●Reviews and processes remits from pharmacies.
●Works as part of a group to ensure that all orders meet our Service Level Agreement
●Ensures all orders reach PP (Pre-Production) status in a timely manner
●Works in a variety of tools to achieve above goals.
●Automated reconciliation of 835 data and claims data lets you monitor claims that are unpaid, underpaid, and/or recouped.
●Hand-reconciliation of paper remits is completed as needed by our team.
●Chase service tracks missing payments.
●Transactional-level detail provides transparency into PBM behavior and lets you view money coming in and out for each specific transaction.
●Monthly accounting reports of paid claims can be used for tax and auditing purposes.
●Accounts receivable screen shows up-to-date claim transactions and detailed aging reports.
●Check register provides full visibility into reconciled deposits, helping you verify all third-party payments have been deposited to your bank account.
●Options for multi-pharmacy owners allow you to aggregate and report on multiple pharmacies.
●Provider-level adjustment reporting displays a breakdown of PBM fees, adjustments, and DIR fees.
ROSE INTERNATIONAL May 2021 – May 2022
Federal Order Processor
●Reviews and processes Purchase Orders from federal government contractors, agencies, resellers, integrators, and distributors, and converts them into Dell Sales Orders, confirming all order details: pricing, contract requirements, equipment, tax exemption, etc. according to documented processes
●Works with Sales Representatives and buyers to correct PO, quote, and order discrepancies before order placement and ensure accurate order entry
●Works as part of a group to ensure that all orders meet our Service Level Agreement (all orders received by 3pm CST are worked same day)
●Ensures all orders reach PP (Pre-Production) status in a timely manner
●Works in a variety of tools to achieve above goals
●Works with the customer to process Credit Card payments for their order
NON-PROFIT ORGANIZATION July 2019 – February 2020
Business Administrator (Contract)
●Oversaw the annual financial audit
●Payroll, Payables, several Credit Card reconciliation, Background checks new hire, HR responsibilities
●Monday Deposits
●Assisted with financial campaign and budget development
●Assisted clergy and program staff members with understanding and working within their budgets
●Prepared financial reports and made recommendations to the finance committee and program staff
●Prepared financial reports related to Charge Conference and Conference Year End Reports
●Managed and updated financial records using AS400 to ensure accuracy and compliance.
●Utilized AS400 to generate detailed financial reports and track budgetary performance.
●Implemented AS400-based solutions for automating reconciliation processes and enhancing data integrity.
●Attended appropriate meetings including but not limited to staff, finance and church council
●Supervised the maintenance and kitchen staff
●Weekly and monthly Board Meetings for financial projections
●Presence and involvement in the greater life of the church
●Other duties as assigned
MCCOY’S January 2019 – January 2020
Cashier
●Handled cash, credit or check transactions with customers
●Scanned goods and collected payments
●Called on past due accounts
●Ensured pricing was correct
●Issued change, receipts, refunds, or tickets
●Redeemed stamps and coupons
●Counted money in cash drawers at the beginning and end of shifts to ensure that amounts were correct and that there was adequate change
●Made sales referrals, cross-sold products and introduced new ones
●Resolved customer complaints, guided them and provided relevant information
●Bagged items carefully, greeted customers when entering or leaving establishment
●Kept reports of transactions
●Processed returns and checked to see if items were damaged
●Answered customers' questions and got a manager if answer doesn't solve the issue
●Bagged, boxed or wrapped packages
●Pleasantly dealt with customers to ensure satisfaction
HALLIBURTON February 2017 – May 2018
Sr. Human Resources Employee Service Center Rep.
●Received and processed requests for complex and personal transactions in the appropriate HR information system
●Ensured that customers’ questions and requests were fully addressed and escalated complex/difficult questions to the HR Operations Manager or other HR staff when appropriate
●Answered human resource inquiries providing high-quality, timely and professional customer service
●Tracked and logged all inquiries resolved outside of HR information systems
THINK ABILITY FIRST (Nonprofit Organization) April 2015 – January 2017
Accounting & Payroll Specialist
●Responsible for the preparation and processing of biweekly payroll for over 200 employees; reviewed and ensured accuracy of approved timesheets; tracked and deducted all garnishments and other special payroll deductions
●Responsible for the coordination efforts between payroll, human resources, budget and other departments to ensure proper flow and maintenance of employee data (including preparation/distribution of detailed reports, e.g. labor" home" work, overtime, leave balances, head count, and retirement contribution reports)
●Handled the administration of the electronic timekeeping system
●Leveraged AS400 for generating payroll reports and tracking deductions, enhancing reporting efficiency.
●Implemented AS400-based tools for automating payroll tasks and streamlining data entry and reconciliation processes.
●Setup each employee, valid programs for each employee's charges, and adherence to FLSA; monitored submissions of approved timesheets, ensured valid data transfers to/from payroll service
●Established/maintained employee records; ensured that employee changes were entered correctly and made on a timely basis; reviewed changes for proper authorization and adherence to APA policy including compliance with federal/state/local regulations
●Reviewed all invoices for appropriate documentation and approval prior to payment
●Matched invoices to checks, obtained all signatures for checks and distributed checks accordingly
●Responded to all vendor inquiries, & processed check requests
●Assisted in month end closing & assisted with other projects as needed
●Maintained files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
EDUCATION AND CERTIFICATIONS
ATI BUSINESS SCHOOL, Dallas, TX
Associate’s in Business Finance
Certifications:
Commission Notary, 2015
SKILLS
●Human Resources
●Accounts Payable
●Time Management
●Accounting
●Accounts Receivable
●Research Abilities
●Communication
●Payroll
●Credit Card Recon
●Computer Literacy
●Organizational
●Safety Coordinator
●Fixed Assets
●Reconciliation of Accounts
●Appeals Supervisor/HUD Homes
●Board Member
●Hospital Finance
●Retail
●Bookkeeper
●Apartment Manager
Credit Card Payments
Computer:
●Rent Manager
●Teams
●Group Me
●ACS Financial Suite
●OneNote
●Board Member
●Paycom, ADP
●Nexstep
●Yardi
●BAAN
●SAP
●Kronos
●AS400
●JD Edwards One World
●Solid Works
●IBM and Mac Literate
●WordPerfect
●Microsoft Office Suite (Word, Access, Excel, PowerPoint)
●eRecon (GAAP) principles
●Lotus 1-2-3
●Sage & Peachtree Accounting
●QuickBooks
●Matrix
●CADD 5
●Siebel
●DOMS
FMPro