Material Handler A Team
Resume:
Erica Malaga
Chenoa, IL *****
************@*****.***
Professional Summary
I am a dedicated hard worker. Willingness to listen and learn. I have worked different jobs and have a wide verity of experience. I always try to dedicate all my work everyday to make a difference Authorized to work in the US for any employer
Work Experience
Head Waitress/Manager
Uncle Vaits-Lexington, IL
March 2021 to August 2024
• Managed a team of 10 waitstaff, providing guidance and support to ensure smooth operations during high-volume shifts
• Developed and implemented training programs for new hires, resulting in improved service quality and customer satisfaction
• Collaborated with the kitchen staff to ensure timely delivery of food orders, minimizing wait times for customers
• Maintained an organized inventory system for restaurant supplies, reducing waste and optimizing cost- efficiency
• Resolved customer complaints promptly and effectively, ensuring a positive dining experience for all patrons
• Created daily specials menu items based on seasonal ingredients and customer preferences to enhance dining options
• Coordinated with the host/hostess team to manage table assignments efficiently during peak hours
• Trained staff on proper food handling procedures to maintain health code compliance at all times
• Implemented a reservation management system that reduced waiting time for customers by 5 minutes per seating
• Led pre-shift meetings to communicate daily specials, menu changes, and any relevant information to the waitstaff team
• Monitored dining areas regularly to ensure cleanliness standards were met and maintained throughout service hours
• Assisted in planning and executing special events such as private parties or holiday celebrations within budget constraints
• Implemented strategies to improve overall efficiency of order taking process, reducing errors by 75 percent
Meat Cutter
Aurora Packaging-Aurora, IL
October 2015 to July 2016
• Expertly cut and prepared various cuts of meat, including beef, pork, poultry, and seafood
• Maintained a clean and organized work area to ensure food safety standards were met
• Followed proper sanitation procedures to prevent cross-contamination and maintain high-quality products
• Adhered to all safety protocols when handling sharp tools and heavy machinery in a fast-paced environment
• Managed inventory levels by monitoring stock levels and placing orders for replenishment as needed
• Demonstrated exceptional knife skills and precision when portioning meat to meet customer specifications
• Maintained a high level of cleanliness in the cutting area, including regular sanitization of equipment and work surfaces
Material Handler/Production Worker
R&R Donnelly-Pontiac, IL
April 2011 to June 2013
• Efficiently unloaded and inspected incoming materials, ensuring accuracy and quality control
• Operated forklifts and other material handling equipment to safely transport materials throughout the warehouse
• Implemented safety protocols, resulting in zero accidents or injuries during tenure as a material handler
• Assisted in the packaging and labeling of finished products for shipment to customers
• Worked closely with production team to provide them with necessary materials in a timely manner
• Maintained cleanliness of work area, adhering to sanitation standards set by the company
• Implemented barcode scanning system for tracking inventory movement accurately
• Participated actively in team meetings providing insights into process improvement opportunities Line Cook/Prep Cook
David's-Pontiac, IL
March 2007 to October 2007
• Prepared and cooked a variety of dishes, including appetizers, entrees, and desserts
• Followed recipes accurately to ensure consistent quality and taste
• Maintained a clean and organized work area, adhering to sanitation guidelines
• Adhered to portion control standards to minimize waste and control costs
• Operated kitchen equipment such as grills, ovens, fryers, and slicers safely and efficiently
• Ensured that all food items were properly stored at the correct temperatures
• Worked effectively under pressure in a fast-paced environment during peak hours
• Communicated with servers regarding special requests or dietary restrictions for guests' meals
• Collaborated with management on menu planning based on customer preferences and seasonal ingredients availability
• Consistently achieved high customer satisfaction scores through attention to detail in food preparation
• Ensured compliance with health codes and regulations at all times
• Managed multiple orders simultaneously while maintaining accuracy in cooking times
• Incorporated sustainable practices into daily operations by utilizing locally sourced ingredients when available
CNA - Certified Nursing Assistant
Seminole pavilion-Seminole, FL
January 2003 to August 2005
I took care of residents and their daily activities. I made sure that their needs were met and they were having a good day. I also the login all the information of the day and make sure that they were taking care of at the end of the night
• Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
• Monitored vital signs and reported any changes or abnormalities to the nursing staff
• Assisted with medical procedures such as wound care, catheter insertion/removal, and medication administration under the supervision of a nurse
• Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
• Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
• Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
• Supported patients' emotional well-being by actively listening to their concerns and offering comfort when needed
• Followed infection control protocols to prevent the spread of diseases within the healthcare facility
• Ensured patient safety by implementing fall prevention strategies such as regular rounding checks on high-risk individuals
• Performed basic first aid procedures in emergency situations until further medical help arrived
• Assisted in post-mortem care including cleaning the body respectfully and preparing it for transfer
• Aided in physical therapy exercises prescribed by therapists to improve patient mobility
• Demonstrated excellent communication skills when interacting with patients' families regarding their loved ones' condition or needs
• Closely monitored fluid intake/output levels of assigned patients while maintaining accurate documentation
• Escorted patients safely throughout the facility during transfers or appointments outside their rooms
• Served as an advocate for elderly residents in long-term care facilities by addressing their concerns and ensuring their rights were respected
• Provided emotional support to residents and their families during difficult times, such as end-of-life care
• Collaborated with healthcare professionals to provide comprehensive care for patients with complex medical conditions
• Assisted in the admission process by gathering patient information, taking vital signs, and orienting them to the facility's policies and procedures
Journeyman Carpenter
SouthWest Recreation Center-Chicago, IL
September 2000 to August 2005
I put in polyurethane gym floors and I traveled the United States and went from job to job. Some of them were union jobs some of them were just regular base wage jobs. But on every job I would level and pour the floors. I had responsibilities to make sure that the polyurethane was at the right consistency.
• Read blueprints, drawings, and sketches to accurately determine project requirements
• Measured and marked dimensions on materials using rulers, tape measures, or other measuring devices
• Ensured compliance with building codes and safety regulations during all construction activities
• Collaborated with architects, contractors, and other tradespeople to coordinate project timelines
• Performed repairs or replacements on damaged structures or fixtures as needed
• Maintained clean work areas by properly disposing of debris and cleaning up after each task
• Completed projects within specified timeframes while maintaining high quality standards
• Implemented efficient workflow strategies to optimize productivity without compromising quality
• Assembled scaffolding or ladders for safe access at elevated work areas when necessary
• Maintained accurate records of daily tasks completed including progress updates on ongoing projects Line Cook
Lone Star Steakhouse-Clearwater, FL
February 2002 to July 2003
• Prepared and cooked a variety of dishes according to recipes, quality standards, and presentation guidelines
• Collaborated with the kitchen team to plan daily specials and seasonal menu changes
• Maintained a clean and organized work station, following sanitation guidelines at all times
• Operated various kitchen equipment such as grills, fryers, ovens, etc., ensuring their proper functioning
• Followed all food safety regulations including temperature monitoring and labeling of prepared foods
• Communicated effectively with servers regarding special requests or modifications from customers
• Worked efficiently under pressure during busy service periods to meet customer demands without compromising quality
Education
Certified nursing assistant in Nursing
Seminole pervillion-Seminole, FL
April 2003 to June 2003
Careers in Construction in Learning the trade
Futures Unlimited-Pontiac, IL
March 2002 to July 2002
GED
Pontiac township highschool-Pontiac, IL
August 1996 to August 2000
GED
Pontiac alternative school-Pontiac, IL
January 1999 to May 1999
Skills
• Catheter Care
• Vital Signs
• Flooring installation
• Drywall
• Patient Care
• Trim carpentry
• Home Care
• Remodeling
• Menu Planning
• Meat Cutting
• Blueprint Reading
• Maintenance
• Journeyman carpenter (5 years)
• Excavator
• Food Preparation
• Caregiving
• Cooking
• Construction
• Infection Control Training
• Food Handling
• Construction painting
• Handyman
Certifications and Licenses
State Tested Nursing Assistant
CPR Certification
CNA
June 2003 to June 2008
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