Data Entry Customer Service

Debracca Worthy

**** ********** ***** ***** ************, VA 23235

513-***-**** ***********@*****.*** https://www.linkedin.com/in/debracca-worthy-64a67b280

Professional Summary

Detail-oriented and organized office professional with proven experience in customer service, and clerical support. Known for comprehensive clerical support including data entry, answering calls daily, and fostering positive workplace relationships. Proficient at multitasking, document handling, and using office software to support internal operations.

Core Competencies

Attention to detail

Document Filing

Customer Service & Communication

Data Entry

Microsoft Office Suite (Word, Excel, Outlook)

Records Maintenance & Organization

Problem-Solving & Multitasking

Professional Skills

Administrative Support

Manage day-to-day office operations, including scheduling, filing, and correspondence.

Experience with scheduling systems, testing platforms, and security tools.

Maintain an organized filing system (both paper and electronic) for confidential records.

Customer Service

Answer phones and assist clients with inquiries, resolving issues with professionalism.

Handles high-volume email communication and follow up promptly.

Create a welcoming and professional environment for visitors and callers.

Time Management & Organization

Balance multiple clients and prioritize tasks to meet deadlines.

Conducts various tasks efficiently.

Ensures accuracy in documents and data.

Professional Experience

Testing Center Specialist

Brightpoint Community College, Midlothian, VA — 2022– Present

Receptionist

Jackson Hewitt, Cincinnati, OH — 2019–2021

Education

Bachelor of Science, Communications

West Virginia State University, Institute, WV — 2006

Contact this candidate