Customer Service Care Assistant
Resume:
Lykia Maines
Griffin, GA *****
*****.*******@******.***
Professional Summary
CUSTOMER SERVICE/ PATIENTE CARE ASSISTANT/
ASSEMBLER/INSPECTOR/PICKER/PACKER/SHIPPER/ QUALITY AUDITOR Performance-driven team player: offering 10+years -experience in Warehouse/Industrial/Manufacturing Environment & 10+years-experience in Customer Service & 5+years-experience in the Medical Field
Expertise: • Excellent Organizational Skills • Strong Leadership Skills • Strong Problem-Solving • Team-Player
• Able to work Individually • Able to stand for prolonged periods of time • Able to work under Pressure
•Strong Interpersonal Skills & Communication Skills • Strong Customer Service Skills (Oral & Written) • Positive Attitude/Image• Fast-paced learner • Reliable • Excellent Computer Skills • Able to read and interpret documents
• Strong Work Ethic • Excellent hand-eye coordination • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form • Flexible • Deadline-Driven Willing to relocate: Anywhere
Work Experience
Personal Care Assistant/caregiver
Medicrest Home Care-McDonough, GA
January 2019 to December 2024
• Provide patient care with all daily living activities
• Medication Reminders to clients
• Light Housekeeping and meal preparation
• Provide personal care to patients
• Maintain a clean and healthy environment for the client Quality Auditor/shipper/picker/packer
Carter’s-Stockbridge, GA
January 2015 to December 2024
• Checked all parts for defects on the production line
• Prepared to ship the orders based on labels and weight of products
• Packed all parts on the production line • Proactively identified quality, process, and workflow problems; informed Supervisor of any outstanding or re-occurring issues
• Actively communicated and shared information and expectations with Supervisor; participated in team meetings and focus groups and offers input on facility issues
• Demonstrated a positive attitude; treated all associates with respect and dignity. Reported any issues/ concerns to Supervisor
• Actively supported management decisions and communicates concerns when appropriate; assisted the Team Leader and Supervisor in the execution of their duties
• Maintained a clean, safe work area; notified Supervisor of potential safety/health issues
• Supported, followed and monitored all safety requirements and provides immediate feedback to all/ anywhere necessary
• Operated Hot/Cold Machine for the Production line to create medical parts used in IV machines and asthma pumps • Proactively identified quality, process, and workflow problems; informed Supervisor of any outstanding or re-occurring issues
• Actively communicated and shared information and expectations with Supervisor; participated in team meetings and focus groups and offered input on facility issues
• Inspected production parts after molding
• Maintained a clean, safe work area; notifies Supervisor of potential safety/health issues
• Supported, followed, and monitored all safety requirements and provided immediate feedback to all/ anywhere necessary
Education
High School Diploma
Griffin High School-Griffin, GA
2003
Skills
• Detail-Oriented
• Distribution center
• Machining
• Residential cleaning
• Communication skills
• Data Entry
• Materials handling
• Excellent Organizational Skills
• Warehouse experience
• Excellent Time-Management Skills
• Packaging
• Shipping & receiving
• English
• Janitorial experience
• Customer service
• Computer skills
• Sales
• Excellent Computer Skills
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