Quality Assurance Documentation Specialist

Brenda Elsner, Documentation Specialist

Thompsons Station, 37179, United States, 615-***-****, ******.********@*****.*** SUMMARY Detail-oriented Documentation Specialist with over 3 years of experience in regulatory compliance and documentation management. Proven skills in collaborating with quality assurance teams, providing training, and maintaining professional relationships with healthcare professionals. Successfully prepared and organized compliance documentation while ensuring quality standards. Committed to enhancing organizational efficiency and ensuring compliance, ready to contribute unique skills to meet the needs of any employer. WORK EXPERIENCE

03/2019 – 09/2022 Documentation Specialist, Saint Thomas West Hospital Nashville, USA Collaborated with the quality assurance team to ensure adherence to regulatory requirements.

Provided staff training and mentorship to enhance team capabilities and operational effectiveness.

Streamlined document processing in coordination with internal staff for improved efficiency.

Managed the transmission of documents and organized revisions to maintain accuracy and compliance.

Collected and assessed information to evaluate compliance outcomes and enhance performance metrics.

Cultivated professional relationships with physicians to facilitate effective communication and collaboration.

Identified audit parameters to meet quality standards and support continuous improvement initiatives.

Prepared digital files, physical documents, and work requests in strict compliance with company guidelines.

05/2006 – 03/2019 Charge Nurse, Saint Thomas West Hospital Nashville, USA Supervised and managed daily scheduling, tasking, and administration in a high-volume Cardiac Laboratory handling 35-45 cases per day. Monitored nursing care, implemented patient assessment processes, and oversaw treatment protocols to ensure quality of care. Triaged incoming phone calls from emergency rooms, physicians, and inpatient units to determine urgent needs and prioritize care effectively. Implemented quality patient care techniques to align with safety, health, and organizational regulations, enhancing patient outcomes. Served as a liaison between nursing staff, physicians, and management, fostering a collaborative and efficient working environment. EDUCATION

08/2014 – 05/2016 Aquinas College

Bachelor of Science, Nursing

Nashville, USA

SKILLS Documentation of Events Procedural Documentation Information Retrieval Editing and proofreading

Team-minded Management skills

Strong work ethic Excellent communication

Organizational skills Problem-solving

Time management Attention to detail

Reliability

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