Well-Being Front Desk
Resume:
suzanne ludwick
Omaha, NE *****
*********@*****.***
Work Experience
Daycare Provider
Self employed-Omaha, NE
January 2007 to Present
• Created and implemented age-appropriate curriculum to promote child development and learning
• Maintained a safe and nurturing environment for children, ensuring their well-being at all times
• Established positive relationships with parents, providing regular updates on their child's progress and addressing any concerns or questions
• Organized and supervised various activities such as arts and crafts, storytime, outdoor play, and educational games
• Managed daily schedules for multiple children, including meals, nap time, and structured learning activities
• Implemented behavior management techniques to encourage positive behavior in children
• Administered first aid when necessary and followed proper emergency procedures
• Collaborated with other daycare providers to plan group activities that fostered social interaction among children
• Maintained accurate records of attendance, incidents, milestones achieved by each child
• Ensured compliance with state licensing regulations regarding health standards, safety protocols, staff- to-child ratios
• Participated in ongoing professional development opportunities to stay updated on best practices in early childhood education
• Provided support during toilet training process for toddlers transitioning from diapers to using the restroom independently
• Assisted with meal preparation following dietary guidelines provided by parents or nutritionists
• Engaged children in interactive play sessions that stimulated cognitive skills
• Supervised indoor/outdoor play areas to ensure a safe environment for physical activity
• Encouraged creativity through art projects involving painting, drawing, coloring
• Fostered language development through storytelling sessions and conversations with children
• Demonstrated patience while assisting young learners in developing fine motor skills through puzzles or building blocks
• Supported emotional well-being by providing comfort during separation anxiety moments or stressful situations
Business Owner
Ludwick acoustic’s-Omaha, NE
January 2005 to December 2007
• Founded and operated a successful business for XX years, overseeing all aspects of operations
• Established strong vendor relationships to negotiate favorable pricing terms and improve supply chain efficiency
• Created effective marketing strategies to promote the business and attract new customers
• Developed partnerships with other businesses to enhance product offerings or reach new markets
• Maintained high levels of customer satisfaction through exceptional service delivery
• Conducted regular performance evaluations for employees, providing feedback for improvement as needed
• Developed employee training programs improving overall staff productivity by XX%
• Served as the primary point of contact for all customer inquiries or concerns resolving issues promptly
• Implemented customer loyalty programs resulting in a XX% increase in repeat business
• Leveraged data analytics tools to track business performance and make data-driven decisions Roadside Assistance Agent
AAA The Auto Club Group-Omaha, NE
January 2005 to August 2006
Front Desk Receptionist
Family Medicine-Omaha, NE
January 1997 to May 1999
• Greeted and welcomed guests, providing a positive first impression of the company
• Managed a high volume of incoming calls, directing them to the appropriate departments or individuals
• Scheduled appointments and maintained an organized calendar for multiple staff members
• Efficiently handled all incoming and outgoing mail, packages, and deliveries
• Maintained cleanliness and organization of the front desk area at all times
• Provided administrative support to various departments as needed, including data entry and filing
• Handled confidential information with utmost discretion while maintaining strict confidentiality protocols
• Trained new receptionists on office procedures, phone systems, and customer service best practices
• Collaborated with other team members to ensure seamless communication across different departments
Sales Associate
Shopko-Omaha, NE
August 1993 to August 1996
• Consistently exceeded monthly sales targets by XX% through effective product knowledge and persuasive selling techniques
• Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
• Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
• Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
• Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
• Maintained a clean and organized work environment to enhance the shopping experience for customers
• Effectively communicated promotions, discounts, and special offers to customers at the point of sale
• Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
Education
Metropolitan community college in General Studies
Omaha, NE
August 1993 to May 1995
High school diploma in Elementary Education
Papillion-La Vista Senior High School-Omaha, NE
August 1989 to May 1993
Skills
• Infant care
• Childcare
• Childhood development
• Computer skills
• Daycare
• Early childhood education
• First aid
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