Social Media Office Manager

MOMENT NOELLE PALMER

704-***-**** — ******.******@*****.*** — www.onemoement.wixsite.com/mysite

JOURNALISM COMMUNICATIONS PUBLIC RELATIONS

PROFESSIONAL EXPERIENCE

Administrative Associate/Office Manager/Events Coordinator —

Office of Military Affairs (OMA)

University of North Carolina Wilmington — Wilmington, NC

April 2021 – Present

Assists department leadership with planning, logistics, and accounting procedures for the OMA

Plans activities to engage students, OMA partners, and the military community in Wilmington

Supports programs for over 2,000 military-affiliated students, including prospective and distance learners

Coordinates with academic, student affairs, and community resource offices

Manages website content, social media, and all communications for the office

Freelance Journalist — Magazine/Targeted Publications Division

The Charlotte Observer, A McClatchy Publication — Charlotte, NC

January 2011 – March 2020

Pitched and wrote feature stories to boost magazine content, subscriptions, and website traffic

Created, fact-checked, and updated event calendars and spotlight pieces for local magazines

Promoted articles and events on social media, following best practices

Built and maintained relationships with contributors and advertisers

Attended events to cover stories and engage with key sources

Graduate Assistant to the Journalism and Marketing/Communications Program Directors

Georgetown University — Washington, DC

May 2018 – April 2019

Curated and shared Georgetown news, updates, and stories through a weekly alumni newsletter

Shared key information on university blogs and social media

Managed and updated program databases and spreadsheets

Led Georgetown’s Society of Professional Journalists chapter premiere event, handling all logistics and finances

Freelance Writer/Blogger

Alacrity Services (A Lowe’s Company) — Charlotte, NC

December 2016 – December 2017

Researched and wrote original feature stories for Resolve® by Lowe’s, covering homebuilding trends and solutions

Collaborated with management, contractors, and vendors to create clear, helpful content for customers

Managed editorial calendar, aligning topics with current design and home trends

Content Marketing Coordinator/SEO Copywriter/Copyeditor

Red Ventures — Fort Mill, SC

June 2011 – June 2014

Led creative team in developing content and visuals for websites, ensuring brand consistency

Collaborated with marketing team to create sales-driven content, boosting website traffic and conversions

Worked with SEO team to assess content impact on traffic and define campaign success metrics

SKILLS AND TRAINING

Service industry management, training, purchasing, and vendor relations

Social media and brand management

Proprietary content management systems, WordPress, and Wix

Video/audio editing (Adobe Premiere)

Travel and expense reporting (Chrome River)

Green Zone cultural sensitivity training

EDUCATION

Completed courses in Master of Professional Studies — Journalism

Including: Reporting and News Writing, Digital Essentials, Photo/Video Storytelling, and Ethics

Georgetown University

January 2018 - April 2019

Bachelor of Arts — Communication Studies, PR Concentration, Journalism Minor

University of North Carolina at Charlotte

Graduated May 2011

HONORS, AWARDS, AND ACCOLADES

Events Coordinator and Secretary — Society of Professional Journalists - Georgetown Chapter

Washington, DC

Student Ambassador — Georgetown University Master of Journalism Program

Washington, DC

UNCC Adult National Honor Society — Alpha Sigma Lambda Chapter

Charlotte, NC

Joe S. Epley Scholarship Recipient — UNCC

Charlotte, NC

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