Francisco Cruz
** ******* ****** ********** ** 02124 617-***-**** ***********@***.***
HIGHLIGHTS OF QUALIFICATIONS
Dedicated and focused Office Manager who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals.
Committed and motivated with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.
Energetic, results-oriented team-player eager to bring strong administrative skills to a growing company in need of top-level support.
High-performing Administrative Assistant with extensive experience working with a diverse client base and delivering results.
Office Manager versed in mediating employee conflict and running efficient daily business operations.
Energetic and reliable Office Manager skilled in working with a diverse group of people.
EXPERIENCE
Office Manager April 7, 1987
A. F. Publicover & Co., Inc. Arlington, MA
Coordinated all functions for a team of 30 employees.
Verified and logged in deadlines for responding to daily inquiries.
Contacted providers to discuss status of rebilling and reimbursement process to ensure account resolution.
Supervised and trained, billing and collection staff.
Handled and processed confidential client and employee information.
Responsible for all aspects of bookkeeping duties utilizing Quickbooks Accounting Software.
Prepared financial reports and statements, and oversaw the day to day activities of the accounts payable and receivable department.
EDUCATION
American Business Institute Boston, MA Computerized Office Management 1987
Albany Community College Albany, GA Computer Operator 1985