Data Analyst Business Intelligence

SUMMARY

Experienced Project Manager and Business Intelligence professional with 10+ years delivering technical, software development, and data-driven projects across multiple applications and industries. Proven success leading end-to-end project execution in agile environments, partnering with both business and technical stakeholders to drive measurable results. Highly skilled in BI dashboard, SharePoint, and Power App form development, as well as data analysis, SQL, and process improvement with a track record of influencing decisions, solving complex problems, and managing multiple initiatives simultaneously.

https://www.linkedin.com/in/lisa-flynn-business-data-analyst/

CORE COMPETENCIES

Project & Product/Program Management

Business Analysis & Stakeholder Engagement

BI Tools: Power BI, Tableau, Power Query, Excel VBA Macros, Smart Sheet, Visio

Data Cleaning, Analysis, Modeling & Visualization

SQL Development & Data Governance

SharePoint, Power Apps, Power Automate

Process Improvement & Change Management

KPI Tracking & Performance Reporting

ETL

Data Governance and Data Stewardship

Applying Analytical skills

PROFESSIONAL EXPERIENCE

Digital Strategy LLC

Sr Business Analyst / Data Analyst / Project Lead for Data & Reporting

Contractor for DOE, Office of Environmental Management (WFM)

2022 – Present

Work closely with federal clients to assess needs, refine requirements, and shape effective project and product roadmaps.

Lead technical/data project management efforts across multiple concurrent initiatives, delivering BI dashboards, SQL-driven reports, and SharePoint/Power Platform solutions to federal stakeholders.

Manage project life cycle from requirements gathering to deployment, ensuring alignment with DOE strategic goals.

Partner with cross-functional Agile teams to translate business needs into technical specifications for dashboards, ETL processes, and reporting solutions.

Build and maintain Power BI dashboards, SharePoint Lists with custom Power Apps forms and SQL-based data extractions to provide real-time workforce insights.

Lead escalated support issue resolution, root cause analysis, and process remediation.

Drive data governance initiatives, ensuring standardization, data quality, and compliance.

Tools: Power BI, Power Apps, Power Automate, SharePoint, SQL, MS Access, Excel/Power Query, Visio.

Western Governors University

Program Manager / Team Business Data Analyst / Faculty

2011 – 2022

Directed data and reporting projects College of Business and 15–30 business faculty, leveraging Salesforce, Cognos, Banner, Workday, Tableau, and Power BI to improve student success, online course delivery, performance, and operational efficiency.

Managed projects through agile program development cycles, defining KPIs, creating dashboards, and implementing new processes.

Partnered with stakeholders to design and implement process flows, technical specifications, and reporting solutions.

Designed Excel spreadsheets, VBA macros and Power BI/Tableau dashboards for KPI and student interaction tracking.

Provided executive-level reporting and analytics for decision-making.

University of Massachusetts – Dartmouth

Part-Time Lecturer

2006 – 2022

Developed and delivered curriculum for mathematics and statistics courses, applying data-driven teaching methods.

Titleist-Foot Joy Worldwide

Sr. Quality Engineer / Process Engineer

1998 – 2006

Led ISO quality audits, developed process standards, and managed platform teams for new product launches.

Administered relational database-driven systems for quality control and manufacturing process improvement using SQL.

Recommended and implemented solutions; established documentation/procedures for standardizing testing methods

Participated in platform teams for new products and processes

Supported development and implementation of new equipment/processes

Established process flow charts, specifications, standards, inspection routines and production startup

Procter & Gamble – Tambrands Division

Project Engineer

1995 – 1998

Managed multi-million-dollar capital projects, transitioning designs from prototype to production.

Transformed projects from a bench top model to a production sound model using outside vendor expertise.

Designed equipment modifications and recommended new equipment purchases for new and modified processes.

Trained operators, supervisors, and mechanics on-line for new equipment installation and operation

Developed validation protocols, capability studies, and DOEs for equipment and processes.

EDUCATION

Masters degree: Engineering Management – Western New England University

Bachelors degree: Mechanical Engineering – Western New England University

Bachelors degree: Mathematics – Stonehill College

TOOLS & TECHNOLOGIES

Power BI, Tableau, Excel (Power Query, VBA Macros, Pivot Tables), SQL, SharePoint, Power Apps, Power Automate, MS Project, Visio, Salesforce, Workday, Azure DevOps, MS Access, ETL & Data Warehousing Concepts

SAMPLE SOLUTIONS

Workforce Analysis Dashboard: Created/maintained a multisite dashboard designed to support Multi-year Workforce Analysis and Planning Process within DOE Department Environmental Management; SharePoint and Power BI Dashboard published on service.

Hiring Action Tracker and Dashboard: Created/maintained a multisite dashboard designed to track vacant positions and recruitment efforts. It tracks key milestones withing the recruitment process within DOE Environmental Management; Office of Workforce Management; SharePoint, Power Apps, Power Automate, Power BI Dashboard published on service.

Awards and Incentives Tracker: Created/maintained the system for tracking status, budget, and distribution of awards and incentives within DOE Department Environmental Management; SharePoint, Power Apps, Power Automate, Power BI Dashboard.

Staffing Plan Tracker and Dashboard: Collaborated on design/maintained the system and data for managing all positions within DOE Department of Environmental Management; SharePoint, Power Apps, Power Automate, Power BI Dashboard published on service.

Fair Act Inventory: Created/maintained the system and data for tracking all DOE Department of Environmental Management’s historical and new Fair Act Inventory positions in compliance with Fair Act Legislation and policy from the Federal Activities Inventory Reform Act of 1998; SharePoint, Power Apps, Power Automate, Power BI Dashboard

Recruitment Priorities Tracker: Created/maintained the system and data for keeping track of managing hiring priorities to facilitate pre-recruitment approvals and report on status within DOE Department of Environmental Management; SharePoint, Power Apps, Power Automate, Power BI Dashboard

Faculty KPI Tracker: Created/maintained the system and data for tracking performance on key behaviors for success of course faculty within WGU’s College of Business; Excel (Power Query/VBA Macros) and Power BI/Tableau Dashboards

Faculty Student Contact Tracker: Created/maintained the system and data for tracking faculty-student interactions to promote student success within WGU’s College of Business.

Skills Matrix

Skills / Industry

Years of Experience

Business Process Analyst

13+

Data Analysis

20+

Quality and Customer Support

15+

Project Management

10+

SQL

5+

Excel/Power Query/VBA Macros

15+

Power BI/Tableau Dashboard Development

5+

SharePoint/Power Apps/Power Automate Development

3+

Student Information (SIS)/Human Resource Systems (HRIS)

12+

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