Customer Service Branch Manager/ Recruiter
Resume:
LARRY QUICK
SKILLS
• Contract negotiation
• Product sourcing
• Procurement
• Supplier negotiation
• Materials planning
• Inventory management
• Negotiation
• Scheduling
• Purchase order processing
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
WORK HISTORY
January 2009 - January 2012
Account Executive Atlantic Services Group, Orlando, FL January 2004 - January 2008
Purchasing Agent and Sales Representative City Electric Supply, Orlando, FL
January 2001 - January 2004
General Manager Info-Station Inc., Orlando, FL
Directed and managed contracts for construction staffing company based in the southeast and was responsible for negotiating contracts for the entire Florida territory; Developed relationships with contractors and other tradesmen in the region to meet all staffing needs for the organization.
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Negotiated historically difficult contracts for the electrical contractor market by developing a strategy to penetrate the market and successfully established twenty-seven new accounts.
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Managed the recruitment and placement of all skilled tradesmen for projects in the Florida territory.
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• Acquired other responsibilities of branch manager for the territory. Managed and developed ninety-seven accounts for a national electrical supply division in assigned territory; exceeded sales goals while assisting the branch manager in the purchasing of all supplies needed for resale.
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Developed relationships with vendors and clients by implementing a hands-on sales strategy with each account.
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Utilized technology to assist in cataloging and establishing quotes and price sheets for each customer.
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Established and promoted a process of communication with vendors and job accounts that was consistent with company guidelines and expectations.
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Directed operations for the entire Canadian division of the corporation; responsible for developing implementing policies and procedures for marketing and sales; negotiated major contracts on the company's behalf while managing operation arm of the company.
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Successfully took the company from eight retail locations to 196 locations.
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Responsible for hiring and training sales staff, assigning sales territories and developing leased space for advertisers and vendors.
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Successfully negotiated a large contract with Macs Convenience Stores placing the company's product in over 1800 high traffic locations.
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CONTACT
St. Cloud, FL 34771
***********@*****.***
January 1996 - January 2001
Branch Manager City Electric Supply, Orlando, FL
January 1987 - January 1996
Branch Manager/Industrial Sales Thomas Supply Company, Marion, SC Responsible for the day-to-day operation of the southeast branch; directly leading four direct reports, developed positive relationships with staff as well as customers; responsible for the training and development of all employees; established a commitment to safety and quality service throughout the branch.
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Implemented training programs ranging from product knowledge and proper warehouse management to shipping and receiving procedures.
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Conducted onsite visits to commercial and industrial facilities to promote safety and proper product use.
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Managed the branch fiscal operating budget and reported profit and loss data to the corporate office including all bids, job quotes and purchase orders.
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Successfully tracked and measured the improvement of sales and used data to target areas of opportunity for improvement.
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Responsible for Industrial sales targets for a medium size electrical and plumbing company; managed both industrial and commercial accounts; secured purchasing contracts with clients; promoted to Branch Manager and responsible for the management of operations and sales teams.
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Developed extensive purchasing contracts with large, national and international companies to supply materials in a timely basis.
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Directly responsible for increasing sales for the company to 10 million dollars over 3 years.
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Improved GMP by 15% and managed a sales team that grew accounts from 52 accounts to over 200 active accounts.
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EDUCATION
High School Diploma
Holbrook High School, Lowell, NC
obtained
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