Administrative Assistant Criminal Justice

Zainab Malik

Flushing, NY *****■ 718-***-**** ■ *************@*****.***

June 2021

May 2023- Present

EDUCATION

The City University of New York, John Jay College of Criminal Justice – New York, NY Bachelor of Science in Criminal Justice

Cumulative GPA 3.85/4.0

EMPLOYMENT

New York City Department of Correction – Astoria, NY Legal Coordinator/ Discovery Specialist

-Assisting agency attorneys with trial preparation and hearings, managing and opening cases such as Use Of Force, AWOL, Medical Incompetence, Domestic Violence and assisting with deposition preparation and scheduling.

-Drafting various legal documents, including affidavits, legal correspondence files, transmittals, creating discovery materials, motions, and pleadings in accordance with judicial procedures.

-Conducting comprehensive research and analysis of statutes, regulations, legal articles, judicial decisions, mailing affidavits along with charges and other pertinent legal sources.

-Liaising with facilities and prisons to obtain evidence and other necessary documents for case preparation and proceedings.

- Bond New York Real Estate – Manhattan, NY March 2022- July 2025 Office Administrator

-Welcomed and directed tenants with inquiries and walk-ins.

-Performed day-to-day tasks, including creating and distributing leasing deal packages using DocuSign.

-Prepared documents for execution, reviewed estoppel certificates, and handled other retail lease-related documents.

-Ran credit and background checks and processed credit card transactions.

-Utilized multiple software platforms such as Weimark, Streeteasy, Renthop, and RealtyMX to meet clients' needs.

-Tracked receipt/return of tenant-executed documents.

-Sorted, distributed, scanned/uploaded fully executed legal documents. The Criminal Justice Agency of NY– Long Island City, NY November 2021- May 2023 Program Associate /Administrative Assistant/ Front desk Associate

-Greeted visitors, answered phone inquiries, managed the waiting area and facilitated intake processes for clients with scheduled appointments.

-Assisted in office management, including inventorying and requisitioning office equipment, restocking pantry, and supplies. -Performed data entry and quality control in preparation for the submission of monthly reports.

-Reviewed court calendars, Web Crims, and databases daily to identify client dispositions.

-Revised progress reports submitted for each client's court appearance.

-Created and curated research datasets.

AT&T Market Source – Flushing, NY September 2019- February 2022 Retail Sales Manager

-Maintained a comprehensive understanding of multiple carriers, wireless products, and services, effectively conveying this information to customers.

-Activated phone lines and processed upgrades, assisting customers with billing and other inquiries.

-Completed customer contracts and warranties, resolving, and appropriately escalating any billing or service issues.

-Accepted customer payments both online and in-person through POA, POS, and Kiosk systems.

-Consistently demonstrated excellent leadership and coaching skills.

-Cultivated a work environment conducive to motivating individuals to excel. National Income Life Insurance Company – Whitestone, NY June 2016- October 2019 Human Resources Specialist/Administrative Assistant

-Submitted online job postings, shortlisted candidates, and scheduled job interviews.

-Provided sourcing support as needed for the Financial Services and Clinical Documentation Improvement team.

-Managed scheduling and coverage efficiency, trained employees on recruiting techniques and business procedures.

-Created Excel sheets and maintained files with precision and professionalism.

-Maintained organizational charts, detailed job descriptions, and salary records.

-Forecasted hiring needs and ensured the recruitment process ran smoothly.

-Developed and implemented HR policies throughout the organization.

-Performed administrative assistant duties, including scheduling appointments, managing correspondence, and organizing meetings. LEADERSHIP EXPERIENCE

June 2017- July 2019

NYPD 111 Precinct – Bayside, NY

Auxiliary Police Officer

-Reported incidents requiring regular police intervention.

-Responded promptly to dispatch and took appropriate action during crimes.

-Maintained order at parades, festivals, street fairs, and other special events.

-Monitored and responded to suspicious activities. SKILLS

Possessing excellent oral and written communication skills, I am highly proficient in the Microsoft Office Suite, Outlook, Zoom, Photoshop, One Note,Canva, Google Drive, LinkedIn, Teams, Microsoft Dynamics, Case Management System (CMS), Excel, Adobe Acrobat, DocuSign, Time Matters, Cappi and. Additionally, I excel in data entry, problem-solving, and demonstrate strong organizational skills. Moreover, I am adept at utilizing various social media platforms for professional purposes.

LANGUAGES

Urdu, Hindi, Punjabi

LICENSE

-New York Real Estate License

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