JEIMY
MARTINEZ
********@******.***
Garland, TX 75044
CONTACT
SKILLS
• Bilingual (English/Spanish)
• Attention to Detail
• Quality control techniques
• Multitasker
• Clinical Documentation
• Data Entry
• Customer Service
• Material Handling
• Order picking and processing
• Forklift Operation
Experienced professional seeking full-time position to utilize strong interpersonal skills, excellent time management, and problem-solving abilities. Motivated to contribute to a dynamic team and thrive in a collaborative and innovative environment. Confident in ability to make a positive impact and drive results. PROFESSIONAL SUMMARY
Remote Administrative Assistant
Beyond Phone Repair, Edison, NJ
Inventory Quality Control Specialist
Amazon, Brookshire, TX
EXPERIENCE
October 2023 - Present
Respond to customer emails and service inquiries with excellent
• customer service
• Schedule and confirm customer appointments and service requests Process company payroll through QuickBooks with accuracy and
• confidentiality
Perform data entry of customer information, orders, and inventory
• updates
Order replacement parts and coordinate with suppliers to ensure
• timely delivery
• Assist with inventory management and daily business operations Provide remote administrative support to help streamline overall
• business workflow
July 2023 - Present
Utilized warehouse management systems to track inventory levels,
• locations, and movement throughout the facility.
• Improved inventory accuracy through regular cycle counts and audits. Resolved discrepancies in inventory records by conducting thorough
• investigations and adjustments as needed.
Reduced product damage by properly training staff on safe handling
• techniques.
• Consistently lifted materials weighing as much 40 pounds.
• Worked safely around moving machinery.
• Ensure Product meets quality requirement.
Consistently met or exceeded performance targets related to speed,
• accuracy, safety, teamwork, continuous improvement initiatives.
• Problem Solve customer orders.
• Printed labels, packaged boxes, and load into outbound containers. Facilitated timely delivery of special projects to meet organizational
• and departmental objectives.
Medical Assistant Technician/Medical Scribe
UniMed LLC, East Brunswick, NJ
Process Assistant
Amazon, Carteret, NJ
Customer Services Representative
Geodis Logistics, Monroe Township, NJ
• Identified and resolved process issues to drive optimal workflow.
• Assigned and print ASN's for products or problem solve items. April 2023 - July 2023
Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
•
Conducted thorough pre-examination assessments of patients' vital signs, medical histories, and presenting symptoms for informed physician evaluations.
•
Prepared examination rooms and sterilized equipment according to
• strict guidelines, ensuring a safe environment for patient care delivery. Enhanced patient experience by providing quality care and
• maintaining a friendly, professional demeanor.
Ensured accurate record-keeping for patient files, updating
• information as needed and maintaining confidentiality. Provided support during minor surgical procedures by preparing instruments, ensuring sterile conditions were maintained throughout the process.
•
Educated patients on their health conditions, medication usage, and
• self-care techniques to promote proactive healthcare management. Assisted with routine checks and diagnostic testing by collecting and
• processing specimens.
Performed phlebotomy procedures accurately and efficiently,
• minimizing patient discomfort during blood draws.
• Assisted in the administration of vaccinations and immunizations. Sanitized, restocked, and organized exam rooms and medical
• equipment.
Completed EKGs and other tests based on patient presentation in
• office.
Documented complete information about examinations, treatment
• plans, lab results, and other details directly into charts. October 2021 - July 2023
• Analyzed data to identify process improvement opportunities.
• Utilized problem-solving techniques to troubleshoot process issues. Ensured compliance with safety regulations during all stages of
• processing.
September 2016 - October 2019
Maintained accurate and current customer account data with manual
• form processing and digital information updates.
• Scheduling loads for pick up.
EKG Technician (Internship)
United Memorial Medical Center, Batavia, NY
Documented truck drivers drivers license and assigned seal number
• when picking up load.
• Warehouse inventory and merchandise transport.
• Worked with managers to develop improvements on staff production.
• Assisted the warehouse safety committees.
Managed high-stress situations effectively, maintaining
• professionalism under pressure while resolving disputes or conflicts. Utilized strong multitasking skills to manage multiple priorities and
• tasks, ensuring timely completion of each assignment. Managed incoming calls professionally, directing callers to appropriate
• personnel or taking detailed messages when necessary. Collaborated with team members to achieve daily targets and
• complete tasks efficiently.
August 2016
• Position and apply electrodes as appropriate.
Connect leads from electrocardiograph machine to electrodes on
• specified body areas.
• Review patient's record and instructs patients prior to procedures.
• Monitor patient during procedures.
• Identify and correct for wandering, interference, and artifact. Edits and forwards results to attending physician for analysis and
• interpretation.
Bachelor of Science (B.S.) in Health Science Candidate Western Governors University, Salt Lake City, UT
High School
New Learning High School
EDUCATION
Expected graduation 2027
CERTIFICATIONS
• Certified Clinical Medical Assistant (CCMA), X4H3H8A4
• American Heart Association CPR/AED, A6S2A3E3
• Certified Phlebotomy Technician (CPT), Z8D2Z3C9
References available upon request
REFERENCES