John Vincent L. Agatep
********@*****.*** +63-921*******
Experience
Business Development Manager / Customer Relations Manager WinSolutions Corp
Nov 2018 - Present (6 years)
Thorough understanding of Winsolutions Corp and its clients’ brands and businesses. Responsible for steering business development activities for Winsolutions Corp. Create and approve Business Proposals and spearhead presentations to the client/prospect Steer meetings, document agreements, and ensure timely delivery of projects Oversee quality control and escalation of potential risks Build a trust-based relationship with external clients, reaches out to leads in different areas of the globe as well as in various associations in the Philippines. Effectively manage the transition of established teams to Operations. Meets the sales targets as set by the CEO.
Manages the Business Development Team and reports to the CEO. Manage and SEO website Crowd sourcing and conduct pre qualification of candidate interview for client's requirement Business Development Officer / Sales Executive
2nd Office Inc.
Nov 2016 - 2018 (2 years)
Develops specific tactical plans and begin implementation upon appropriate approvals. Resourceful and able to develop a well-defined time management process in order to progress the vision of assigned companies.
Current work responsibilities include:
• Conduct market research
• Assist in preparing business plans
• Determine current marketing issues
• Brainstorm and develop ideas and strategies for assigned companies Customer Service Representative
Minacs Phils.
Nov 2015 - Apr 2016 (6 months)
Point of Contact for Customer support- provided customer support including communicating with clients regarding their order status. Processed order, tracked order and provided additional product information and technical specifications of all covered products (e.g.: cosmetics, skin care) Sales Associate
Red Hare Ltd
Jun 2015 - Oct 2015 (5 months)
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Responsible for lead generation, cold calling leads and existing clients; trading mobile phones, tablets and Cameras. Sales call, email or Skype chat to all parts of the world from US to Russia. Preparing sales quote, Proforma and Sales Invoice. Contact person for the post-sale concerns of clients Phone Banker 1
Wellsfargo Philippines
Feb 2014 - Apr 2015 (1 year 3 months)
Responsible for Assisting inbound customers in various inquiries regarding checking and savings account: Explaining their daily transactions, filing claims and troubleshooting regarding their debit and ATM cards. Also, up-sells additional products and services that may benefit the customer with their financial needs.
Sales Associate
Vocus Marketing
Oct 2012 - Feb 2014 (1 year 5 months)
Responsible for prospecting and doing B2B/B2C outbound calls in setting up demo schedules for sales team. Requires general overview explanation of the Vocus Marketing solution (PR &Marketing software) to prospected and possible clients
Customer Service Representative
Transcom Worldwide.
Nov 2011 - May 2012 (7 months)
Responsible for Assisting inbound customers in various inquiries regarding their mobile phone account: Billing disputes and explanations, explains details of their packages and etc. Assisted potential clients and explains products and it’s features to close sales. Technical Sales
Rudolf Lietz Inc.
Nov 2010 - Nov 2011 (1 year 1 month)
Responsible in the technical selling of Active Pharmaceutical Ingredients (API) and excepients used in the manufacturing of pharma products. On call and aids in the development and the resolution of technical problems of new and existing products for selected clients Handled PDEA requirements for incoming RMs under Dangerous drugs category.
Manufacturing Officer
United Laboratories, Inc.
Jul 1998 - Oct 2010 (12 years 4 months)
Responsible for Planning and implementation of projectsand production schedule in compliance with BFAD, cGMP requirements and KPI quality objectives. Manages, supervises and oversee the entire Production and packaging operation of the entire Night Shift. Team member in Materials Warehouse Management in the transition team for the Pioneering work in the establishment of the new manufacturing plants in Mamplasan Laguna: responsible as Team Leader in Materials Management in the Ethical plant.
Quality Assurance Analyst and Inspector
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SmithKline Beecham, Inc.
Nov 1997 - Apr 1998 (6 months)
Responsible in inspection incoming finished ophthalmic products for defects such as floaters, turbidity and etc ; packaging Materials and Raw Materials before use of Manufacturing; Sampled and tested WIP and De-ionized water for acceptance and cyclic testing. Prepared Standard Operating Procedures for planned ISO application.
Education
College of Pharmacy, University of the Philippines Bachelor of Science, Industrial Pharmacy
1997 - Present
Skills
Proficient in written and oral communication • Proficient in Microsoft programs • Can multi-task, is creative and outgoing • Works well under pressure • Quick-witted, can adapt well to change • Killer sales attitude
• Has the will and the passion to motivate and inspire others • Strong leadership capability • Determined and hard-working
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