Customer Service Sales Associate

Carmen Gilces

Bilingual Experience outstanding customer service

Santa Ana, CA 92704

****************@*****.***

+1-562-***-****

Bilingual excellence in customer service and sales Authorized to work in the US for any employer

Work Experience

TJ Maxx Sales Associate/ Jewelry Department Mentor Marshalls TJ MAXX-Santa Ana, CA

August 2021 to Present

All sales using the POS, credit application processing, inventory management and layout of all jewelry showcases, stocking/ assemblies of box jewelry, knowledgeable of diamonds and clarifications. Great smile and customer support.

Able to multi task, professional service

Student Recruiter

California Beauty College-Orange County, CA

February 2020 to August 2022

all student recruitment and website information on school programs. clients services, Administration duties upon request, student accounting. large value of incoming phone request. Handling of cash flow, and receipts.

• Answered incoming calls

• Conducted credit card transactions through POS System

• Educated customers about Jewelry

• Up-sold customers

Education

High school diploma or GED

Skills

• Customer Service (10+ years)

• Hospital Experience (5 years)

• Interpretation (10+ years)

• Multilingual (10+ years)

• Spanish (10+ years)

• Translation (10+ years)

• Recruiting (3 years)

• Interviewing (5 years)

• English

• Negotiation (5 years)

• Hotel experience (5 years)

• Computer skills (10+ years)

• Front Office (10+ years)

• Hospital (10+ years)

• Bilingual (10+ years)

• Upselling (5 years)

• Communication skills (10+ years)

• Phone etiquette (10+ years)

• Sales (5 years)

• Upselling (5 years)

• Customer service (10+ years)

• POS (5 years)

• Guest services (10+ years)

• Leadership (5 years)

• Hospitality (5 years)

• Hospital experience (5 years)

• Medical terminology (10+ years)

• Hotel experience (5 years)

• Cash register (5 years)

• Negotiation (10+ years)

• Fashion retail (5 years)

• Recruiting (5 years)

• Medical records

• Documentation review (10+ years)

• Interviewing (5 years)

• Merchandising (5 years)

• Supervising experience (5 years)

• Vital signs

• Research

• Insurance Verification

• HIPAA

• Cash handling 5

• Marketing

• Restaurant experience

• Communication skills 10

• Presentation skills (10+ years)

• Outdoor work

• Experience with children

• English

• Teaching (4 years)

• Retail sales (5 years)

• Front desk

• Salesforce

• Accounting

• Guest relations (5 years)

• Microsoft Excel

• Typing

• Organizational skills (10+ years)

• Electronics sales

• Basic math

Languages

• Spanish - Fluent

Certifications and Licenses

Spanish English interpretation

July 2002 to Present

Driver's License

January 1988 to Present

Food Handler Certification

Paraprofessional Certification

Contact this candidate