Project Manager Scrum Master

R h o n d a R o w e

Iterated **+ high-impact Public & Private sector projects (Cat A-Z) and multi-Stakeholder initiatives as a Scrum Master certified Project Manager in infrastructure recovery. Result: $1.2M+ employer value (1,300+ large-scale consultations)

I enhanced Stakeholder, Engineer, Contractor and Government Agency engagement ensuring compliance/quality services, using exceptional communication and organizational skills to optimize high-volume program delivery management, site inspections and mitigation with a focus on Agile and SAFe practice implementation in mixed project methodologies

E ducation/Training/Certifications (progressively)

Public Assistance(PA) PDMG and Site Inspector, 38+ DHS certificates

National Disaster and Emergency Management University (FEMA) 2018-Present

(

27+ PDUs, PMP course completed, Exam scheduled

Project Management Institute (pmi.org) PMTI (ID: 5326689) Pennsylvania/Remote 2023-Present

ITIL4 course completion, DevOps certifications

IT Training and Consulting Services Global Lynx Columbus Ohio/Remote 2023

Scrum Master, Agile, Product Owner, Marketing (ID: 716126,718755,600836), 6σ (715201, 713494)

Comprehensive Learning Management System (LMS) VMedu 2018-2021

Construction Management & Industrial Engineering/Manufacturing Bachelor’s Degree

School of Engineering and Technology Central Michigan University (CMU) of Mount Pleasant MI, 1999 - 2006 Bachelor’s Degree

OSHA 30 Hour Certificate, ASTM Course Completion

Environmental Science, Safety & Health (ESSH) Columbus Community College, Columbus Ohio, 2016

Army Reserve Officers Training Corps (ROTC) (CMU) Participant 2006 - 2009

Officer Candidate School (USMC) Quantico, VA Commissioned Officer Candidate 2006 B

F

Major Accomplishments

Tidal Basin Kentucky/Texas Oct 2021–Jul 2025

Project Manager (Fulfilled Contracts) (~45 months)

●(4860DR-KY) Facilitated KYEM project planning sessions with engineers and local agencies, to meet stakeholder objectives: Single handedly identified project risks during field assessments and recommended mitigation strategies to ensure safety, cost efficiency and regulatory PA compliance in 1,995+ site inspections (averaged 248 inspections/40 business hours) using ArcGIS Survey123, Grants Manager/Portal and ConnectExplorer

●(4781DR-TX & 4798DR-TX) Partnered with agencies, contractors, and internal teams to design and timely complete 196 streamlined infrastructure recovery project plans; met performance target: 2 completed projects/40 business hours using quality tools and performance metrics to escalate and resolve project issues and maintain momentum using ArcGIS, Grants Manager/Portal

●Shared best practices to enhance cross-team collaboration demonstrating (Agile Manifesto): working software over comprehensive documentation:Enhanced applicant/staff experience streamlining software; delivered, facilitated and monitored PDMG training and its results

State of Ohio Columbus, OH May-June 2022

Business Analyst Department of Taxation (Temporary Contract) (3 weeks)

Joined Ohio’s business license & tax websites into a user-friendly portal in a mixed framework

Sedona Government Solutions St. Clairsville/Dayton, Ohio Feb 2019-Oct 2021

Project Manager (Fulfilled Contracts) (~44 months)

●(4424DR-OH) & (4447DR-OH) Oversaw 64 flood and tornado damage recovery / construction repair projects from (CAT A-Z) with a Mitigation focus: slope stabilization of easement / embankment

●Coordinated updates and documented learnings with engineers, procurement teams, and local government, identified delays or compliance issues and implemented proactive measures to ensure objectives were met and bolstered Stakeholder shared values: agility / forward movement

Access, LLC Mount Pleasant, MI Feb 2007 - Nov 2024

Sr. Project Manager (Fulfilled Part Time Contract) (~200 months)

●Drove process improvement: directed fast-paced projects at budget, partnering with real estate and sales teams, exceeded revenue goals with strategic/tactical, timely acquisitions

Allied Housing Solutions Delaware, Ohio Aug 2015 - Nov 2024

Sr. Project Manager (Fulfilled Part Time Contract) (~108 months)

Obtained $424,400+ in Owner profit by improving/reselling properties. I lead cross-functional teams from initiating to successful property sales, secured long-term Stakeholder engagement

●I defined scope of work (SOW) to perform assessments, identify and document high-level risks including document loss and damages for reimbursement purposes with lessons-learned departments created, expanding operations

●I developed scope, document deliverables and facilitated meetings to create the WBS; I organized comprehensive project management plans. I created, initiated and standardized a human resource management plan

●I hired contractors and vendors to obtain and manage all project resources. I executed tasks as defined in project plans. I implemented approved changes according to change management plans.

●I verified deliverables in each team; I led quality control testing; as required, after performing risk assessments. My greatest effort was managing incoming changes from various vendors and timeline and material obstacles

●I documented final deliverables with the owner, obtained administrative closure

and communicated project closures to the owner and realtors

I captured $500,000.00+ undermined backlog costs to correct time sensitive issues via RFI, RFP, change-orders and proposals resulting in a 300% increase in annual revenue and significant project improvements to all phases, adopting Agile and SAFe practices. I revived company values, leading to higher company investment percentages through successful sales of improved properties and higher profit margins than owner and Stakeholders expected.

Census Bureau Jan to Oct 2020

Enumerator (Fulfilled Part-time Contract) (~10 months)

● Provided the Census Bureau all assigned and verified confidential interview and proxy results using ArcGIS navigation tools and specialized government equipment

Federal Heath April to July 2018

Permitting and ROW Specialist (Short-term Contract) (~3 months)

● Expedited permits, used waivers and customized billing for Shell, BP, Marathon, Circle K, and other retail clients

Spectrum May to Aug 2016

Business Analyst (Temporary Contract) (~ 4 months)

●Offered technical engineering using ITIL4 methods, decreased account stagnation by automating error prevention. My honored proposal was introduced and standardized

SSOE GROUP Jan to July 2015

Civil Designer II and Event Coordination (Full-time Contract) (~ 7 months)

● Elected as board member due to strong work ethic and positive attitude

● Completed 282 government and 286 other security projects, addressing $480,000+ in construction set markups

Project examples attached

Project Examples

Allied Housing Solutions: Project 43311

I enhanced standardized business processes (in Construction Management) by using a WBS (Work Breakdown Structure). The WBS was referenced in the Statement of Work that meets code compliance and quality standards to make necessary Renter/Occupant accommodations for profit. I developed a CPM (Critical Path Method) to provide Workforce Management in cross-functional teams using Site logistics, and Constructability Reviews. I commissioned lessons learned to bolster company confidence, moral and ethical practices.

●Initiate - used SSD (Site Specific Data) to present BIM (Building Information Modeling) and BMS (Building Management System) to Owner/Stakeholders and secured a 10 year legal contract and large initial investment based on Lifecycle Cost Analysis (LOC) in procurement. I provided the Owner Stakeholder Analysis and Management; secured Stakeholder’s consistent engagement in investments by identifying, documenting and presenting a LOD (Level Of Detail) ensuring QA/QC (Quality Assurance/Quality Control) and satisfying profits through cost effective estimating, VE (Value Engineering) and emphasizing the CPM I developed

●Plan Due-diligence in renovation plans to meet project deliverables using custom feasibility and profitability assessments geared toward promoting business values that align with Stakeholder/Vendor/Contractor relationship development/engagement (lowest risk/highest impact)

●Lead/Monitor/Control I facilitated meetings, using up-to-date Gannt Charts to describe clear deliverables and oversee the Schedule Of Values

●Execute I utilized Stakeholder/Occupant feedback to ensure timely renovations leading to increased Owner profit of 15% annually. I facilitated completion of vendor responsibilities to ensure timely completion of project deliverables of various project deliverables, including the sale and lease agreement documents utilizing data collected from lessons-learned and Owner/Stakeholder engagement meetings in this and other projects. I managed scope changes, budgets and timelines.

●Close I facilitated a close-out meeting to achieve signed lease agreements from Occupants, Owner and Stakeholders. I met ISO900 audit requirements by including approved occupants move-in/move-out, legal and financial documents over 8+ years

Outcome The Stakeholders contributed 30% at project initiation, Owner provided a 10 year contract offering Stakeholders 12% ROI monthly. I consistently delivered Stakeholder interest, delinquency free, including a Stakeholder bonus of $30,000.00 2 years early, exceeding the owner’s expected profit by $86,400.00. I ensured consistent rental occupancy since conception avoiding vacancies (of 15 days or less), creating improved company standards and improved Stakeholder relationships

Allied Housing Solutions: Project 43302

Objectives Complete renovation plan for home re-sale ensuring Owner profit and business development adopting Agile and SAFe project methods. Create a contractor roster to serve in every project phase from initial home purchase to home sale, documenting quality assurance, safety practices and ensuring liability coverage. Determine scope of work and completed a thorough property assessment with key stakeholders to document project deliverables, execute a risk assessment, and overcome Stakeholder assumptions and objectives while “under promising and over-delivering in a safety first environment”.

●Initiate Developed Project Charter which included project timeline based on secured vendor/contractor and material suppliers agreements. Bolstered relationship between Stakeholders, Owner and Suppliers by organizing and presenting a well-defined plan of action while highlighting a commitment to safety and security in a reliability plan that clearly communicated an effective approach to eliminating project obstacles and ensuring met deadlines

●Plan I completed a feasibility study to assess remodel options based on target audience. The Stakeholder changed the scope of the project to transition property from a single-family unit into an assisted living facility. I developed a plan for Owner to ensure security; installing motion detectors and keyless entry. Arranged meetings with local government to ascertain feasibility and familiarize Owner with assisted living facility requirements.

●Execution I coordinated schedules with various contractors and material transporters, to assess debris removal strategies in compliance with Abestos Abatement and Hazmat requirements. I met deadlines and documented sales and expenditures despite interruptions and project milestone changes. Held lessons learned meetings with Owner to discuss how lessons learned in Project 1005 could be applied to Project 43302 and future projects. Monitoring / Controlling - Conducted Scrum meetings with Owner and contractors to ensure project transparency. Daily Scrum meetings were crucial as Owner vacillated on SOW. I adjusted the budget to account for needed security. I adjusted standard procedures to mitigate vandalism.

●Closing - I presented an overhaul strategy to standard procedures of home buying and selling, creating a detailed proposal to include necessary measures in all future sites by examining lessons learned. I presented a Matrix that streamlined the application and decision process for prospective buyers. I conducted a closing meeting with the Owner to discuss the adoption of necessary standard procedure to protect the company assets, decrease liabilities, increase safety, and build Stakeholder relations.

Outcome: Stakeholder repeated a 10 year contract project which closed out successfully in 2024 at more than $304,600.00 Owner profit with an added $33,400.00 security fund at 0% Owner interest toward next project

FEMA: Project

The project objectivewas to assist 36 counties inOhiowith disaster relief priorities, associated with flooding. My role in the project was to lead a team to successful submission

of complete grant applications within the Public Assistance model. As part of initiating, I participated in extensive training to memorize and learn highly detailed and specific

parameters. I assessed the project deliverables, determined the priorities of all stakeholders, and documented numerous risks, assumptions and constraints. As part planning, my

job entailed creating a WBSto determine deadlines and human resource needs throughout each phase of the project. I scheduled and facilitated a kick-off meeting with

stakeholders (Mayors, Trustees, County Engineers, etc.) I facilitated the new resident's application process to obtain all required legal documentation (Such as insurance policies,

work logs for work performed, and estimates for repairs). As part of executing, I interviewed all applicants and facilitated their grant application process, to meet all legal

parameters. Iexecuted the WBSand communicated regularly with all stakeholders to ensure deadlines were met. I communicated with my cadre and staff supervisors through

daily scrum meetings and assisted program delivery managers as time allowed. As part of monitoring and controlling, I identified and appropriately resolved change requests and

scope creep. I used the risk management plan to manage the budget, timeline and implement approved actions and changes. In close out, I worked side by side with validation

specialists to ensure that the proposals met certain standards and guidelines and that funds requested were reasonable in comparison to reported damages. My proposal to

move from a paper formatted procedure to a remote procedure was initiated, presented and successfully adopted. Overall, all 36 applicants completed the improved remote

processes and received the much needed disaster relief, which impacted all counties served. The project outcome was excellent, with all project deliverables for recovery met on

time and within budget. I was selected to assist other program delivery managers with preparing for the next disaster and received further training and a complementary career

assessment with TaskForce Leaders. I received three recommendations from my employment and the remote practices I proposed have been adopted throughout the

organization.

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