Talent Acquisition A Team

KIMBERLY GRAF

**********@*****.*** 630-***-**** Bensenville, IL

PROFESSIONAL SUMMARY

Successful Senior-level Healthcare Recruitment and Account Management Professional experienced in HR specializing in talent acquisition, with a strong background in full life cycle recruiting, applicant tracking systems, HRIS, Microsoft, Adobe, onboarding/credentialing, sourcing, screening, interviewing, hiring, training/development, strategic analysis, and marketing. Most recently assisted as a part of Leadership ensuring the clinic ran successfully for a team of 42, and previously played the Lead role for a team of 5 recruiters, assisting in best recruitment practices. Proactive, flexible, methodical, and hardworking, with an approach driven by accomplishing employer hiring objectives and employee retention. Striving to achieve and exceed company objectives and goals—quarterly and annually—while collaborating and maintaining a clear and updated vision of the future. EXPERIENCE

CLINICAL ADMISSIONS ASSOCIATE 01/2025 to Current

ACTION BEHAVIOR CENTERS - Lombard, IL

● Coordinated the admissions/intake process for new clients (families), including referrals, scheduling initial assessments, obtaining necessary paperwork, and insurance verifications.

● Participated in weekly case conferences with clinical staff regarding treatment planning and goal setting. Conducted phone calls to prospective clients, completed inbound calls, and assisted current families with any questions or issues with care.

● Assisted the Operational Manager and Clinical Director in running the clinic; opening and closing of the clinic, teammate schedules and concerns, completion of correct documentation from teammates, and scheduled events with a focus on employee relations and culture. SENIOR HEALTHCARE RECRUITER & ACCOUNT MANAGER 07/2022 - 07/2024 MEDOP SOLUTIONS - Oak Brook, IL

● Developed & implemented recruiting strategies that decreased time-to-fill by 35% Exceeded set recruitment goals, developed /implemented new training procedures resulting in a 40% increase in staff.

● Developed relationships with employees, gained referrals & leads via networking.

● Provided training and guidance on interviewing techniques, assessment methods, and market strategies/trends to ensure a successful recruitment process.

● Cultivated and deepened productive relationships with clients and gained an additional 15 accounts within the first quarter.

● Discussed openings with client's department managers, as well as desired characteristics and qualifications in candidates.

● Sole recruiter to achieve the company's direct hiring GP goal set for the team and exceeded it by

$11k. Utilized job boards, social media, marketing strategies and tools to source candidates. Obtained a submittal-to-hire rate of 90%

● Work collaboratively with the CEO, clients, and team of recruiters to strategize markets and increase employee relations & retention.

● Sourced, screened, interviewed and evaluated candidates for local/travel contracts and permanent healthcare positions within multiple states.

● Collaborated with other recruiters to share best practices & researched innovative methods and continuously kept up-to-date with market trends and analytics.

Prior to promotion to Senior Recruiter:

● Achieved quarterly goals given by management and received the Top Recruiter award within the first 7 months of hire.

● Account breaker for a total of 6 new healthcare organizations totaling in 9 successful hires and 20 additional requisitions for the company to fill.

HUMAN RESOURCES RECRUITER 01/2022 - 07/2022

SUPERIOR AIR-GROUND AMBULANCE SERVICE INC. - Elmhurst, IL

● Reviewed candidate applications and conducted phone interviews and screenings. Devised recruitment initiatives and marketing materials promoting company culture and business objectives to attract applicants.

● Coordinated, planned, and executed recruitment events to bring in area candidates for all CPS and 10 job fairs. Brainstormed with other human resource personnel to determine ways to recruit top talent. Managed all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.

● Proactively identified and solved complex recruitment problems impacting employer short- and long-term success.

● Gained experience with HRIS & ATS systems to efficiently navigate through multiple HR procedures EMT-B & LEAD TRAINER - CRITICAL CARE 08/2018 - 07/2022 SUPERIOR AIR-GROUND AMBULANCE SERVICE INC. - Elmhurst, IL

● Documented calls in reports detailing incident type and course of treatment. Remained level-headed and proactive during emergency situations.

● Observed & assessed incident scenes upon arrival to determine level of safety for first responders.

● Promoted to Field Training officer to assist new hires and worked directly with Critical care and flight teams for transports.

● Trained newly hired EMTs and EMRs by offering insight into job duties and assessing shift performance. ASSISTANT MANAGER 05/2015 - 09/2018

ROSATI'S PIZZA - Elmhurst, IL

● Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.

● Implemented training processes for newly hired employees & supervised managers, shift leads and other personnel.

● Handled complaints and concerns promptly, escalating complex issues for quick resolution.

● Enforced staff performance and service standards to deliver consistent and positive customer experiences.

EDUCATION

BACHELOR DEGREE, PSYCHOLOGY (2026)

ELMHURST UNIVERSITY

● TEDx Speaker 2022

● TEDxEU Speaker Committee 2023

SKILLS

● Critical decision-making skills

● Hiring and Retention Strategies

● Training & Development

● Communication & Public Speaking Proficient

in Adobe, Microsoft Office Suite Adaptive

team player

● Staffing and recruiting professional

● HRIS & ATS proficient

● Employee Relations & Talent Acquisition

● Employee onboarding and off-boarding

● Organization and Time management

● Marketing trends and analysis

● Candidate sourcing and screening

REFERENCES

Available upon request

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