Thom Mascia
Ohio/New York 440-***-**** ️ ******.*********@***.***
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PROFESSIONAL SUMMARY
I am a graduate student in Rehabilitation and Mental Health Counseling, skilled in disability services, higher education, and trauma-informed group facilitation. I am deeply committed to supporting people through significant life transitions.
EDUCATION
M.A. in Rehabilitation and Mental Health Counseling (In Progress)
University of Massachusetts Boston
B.A. in English
Hobart and William Smith CollegesCERTIFICATIONS
●Integrative Health Coach, Duke Health and Wellness
●Advanced Certificate in Disability Studies, CUNY SPS
●Expressive Writing Facilitator, Writing and Wellness Connections
COUNSELING EXPERIENCE
Assistant Director, Disability Services
Hobart and William Smith Colleges, 2023 — Present
●Support over 150 students with disabilities by facilitating their academic access and guiding their transition into college life, with an emphasis on self-advocacy and social integration.
●Manage administrative operations, including electronic recordkeeping using Simplicity’s Accommodate, accommodation coordination, faculty communication, and testing services
●Serve as primary contact for disability-related concerns across academic and non-academic settings; liaise with faculty, families, and student services offices.
●Lead improvements to key office processes, including intake meetings, temporary accommodations, and exam scheduling.
●Oversee content for website and public-facing communications to ensure accessibility and transparency.
Summer Intern
Embrace Counseling, 2025
●Provided individual counseling to clients with co-occurring mental health disorders under psychodynamic supervision, integrating evidence-based approaches including CBT, DBT, and Motivational Interviewing to support emotion regulation, motivation for change, and long-term insight development.
●Designed a 6-week therapeutic narrative program focused on emotional regulation, identity development, and peer support for individuals navigating complex life transitions.
Group Facilitator
LoveYourBrain Foundation, 2019 — Present
●Lead trauma-informed support groups for individuals recovering from brain injury, incorporating mindfulness, psychoeducation, and peer support frameworks.
●Co-developed and continues to lead a 6-week online curriculum emphasizing neuroplasticity, emotional regulation, and resilience-building through movement, reflection, and community integration.
●Founded and facilitated the organization’s first young-adult affinity group, providing a space for participants to process the unique psychosocial challenges of early adulthood after injury. Group content includes themes such as identity reformation, life transitions, and resilience-building.
ADVOCACY & PROJECT LEADERSHIP
Founder
BrainGlu, 2020—Present
●Interviewed over 60 individuals with brain injury to create a narrative-driven digital platform focused on recovery and resilience.
●Design reflective journaling prompts and writing resources rooted in narrative therapy principles.
●Collaborated with rehabilitation specialists to ensure therapeutic accuracy and effectiveness of platform content, integrating evidence-based practices into the design.
Partner
Colorado Brain Injury, 2025—Present
●Collaborate with clinicians and advocates to improve statewide brain injury services and policy access.
●Participate in clinical rounds to observe multidisciplinary psychodynamic and trauma-informed approaches to care and recovery planning for patients with brain injury.
ADDITIONAL EXPERIENCE
Wholesale Account and Community Manager
Bathing Culture, 2019 — 2022
●Led client communication and on-boarding, managing $1M+ in wholesale accounts and expanding reach to 25+ states in under three years.
●Refined communication processes across departments to ensure coordination between sales, marketing, and customer support, contributing to a 45% reduction in response time for customer inquiries.
●Built and maintained relationships with retail partners and community stakeholders through brand education and engagement at wellness and sustainability events.
Store Manager
Bridges General, 2018 — 2019
●Led operations for a wellness-focused retail space centered on health-conscious products and community wellbeing.
●Recruited and trained staff; authored a comprehensive service handbook that helped achieve a 90%+ customer satisfaction rating.
●Cultivated a high-performance culture rooted in empathy, service, and intentionality.
Store Supervisor
Warby Parker, 2016 — 2018
●Supervised and trained a team of 15+ at a top-performing flagship store, consistently leading in sales and customer service.
●Facilitated district-wide meetings on store performance, employee engagement, and company policies.
●Led team development and supported a strong service culture through coaching and mentoring.
Content Marketing Manager
WriteWell, 2014— 2016
●Produced and edited video content for the “How to Write” YouTube series, growing the channel’s subscriber base by 25% within a year.
●Collaborated with subject matter experts and instructional designers to develop interactive writing courses and workshops.
●Created educational writing templates and led content strategy for the online learning platform, increasing user engagement by 30%.
SELECTED WORKSHOPS & PRESENTATIONS
Title: Reconstructing Identity: Expressive-Based Writing for Brain Injury
●Description: Facilitated an experiential workshop on expressive writing for individuals with brain injuries, focused on identity reconstruction and meaning-making through storytelling.
●Key Focus Areas: Identity loss and narrative disruption post-injury, expressive arts as rehabilitation, personal storytelling techniques, trauma-informed facilitation.
Title: Passing the Baton: A Transition Guide for Students with Disabilities and Their Families
●Description: Presented a session for incoming post-secondary students with disabilities and their families on navigating the legal, academic, and emotional transition from high school to college.
●Key Focus Areas: IDEA vs. ADA & Section 504, mindset development, student/parent role shifts, self-advocacy, and independence.
Title: AI & Accessibility in Writing: Ethics, Support, and Creativity
●Description: Led a discussion on the ethical and inclusive use of AI writing tools for students with intellectual or mobility-related disabilities.
●Key Focus Areas: Ethics of AI authorship, inclusive writing tools, assistive tech for cognitive/motor challenges, balancing autonomy and support.
RESEARCH & CLINICAL INTERESTS
●Integration of CBT, motivational interviewing, and strength-based approaches.
●Narrative therapy and identity formation.
●Adjustment to disability and chronic illness.
●Young adult development and life transitions.