Nick Washington
Marina Del Rey 310-***-**** **************@*****.*** Facilities Manager
SUMMARY
Hard working Facilities Management Professional bringing 10 years of experience performing diverse maintenance and repair duties. Proven ability to coordinate and implement multiple priorities to meet operational deadlines. Strong organizational and detail-management skills. EXPERIENCE
Facilities Manager Shore Hotel 07/2024 to Present Supervise a team of 10 engineers daily delegating assignments, special projects Troubleshoot HVAC/Electrical/Plumbing/Mechanical issues, ensuring operational excellence for 164 hotel guest rooms. Curated special project tailored to meet the Hotel MEP needs. Supervise and communicate with contractors who perform quarterly maintenance or cap ex projects. Effectively managed budget, inventory, timesheet and perfect room program.
Chief Engineer (Contract) Universal Music Group 11/2023 to 06/2024 Successfully managed daily facilities operations for multiple buildings. Directed coordination of special projects and vendor proposals. Collaborated with various departments for repair and maintenance and tenant improvements. Accurately maintained inventory of tools and parts. Supervised 2 maintenance engineers.
Senior Facilities Engineer Shutters On The Beach 09/2019 to 10/2023 Executed preventive maintenance and repair schedules for HVAC-R systems, hotel and 2 restaurants. Resolved customer complaints in prompt, polite and professional approach. Repaired and replaced pumps, valves and motors.
Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs. Detected and repaired machinery faults using electrical and manual testing methods. Facilities Manager Dream Hotel 08/2018 to 09/2019 Managed daily operations of engineering department to ensure superior guest service and product quality. Delegated work orders to 8 engineers, monitored progress and results. Conducted daily/monthly meetings with department and management team members on current projects, perfect room program and preventative maintenance schedules.
Effectively managed vendors special projects from start to finish. Provided daily reports back to management team.
Implemented departmental compliance with local health and safety regulations. Facilities Specialist Chipotle Mexican Grill 04/2014 to 07/2018 Troubleshoot and preventative maintenance of HVAC/Refrigeration equipment for 50+ locations. Repair, maintenance and troubleshooting of kitchen equipment. Repair of various plumbing systems.
Vendor management through use of Service Channel for 50+ locations. Logistics Agent NACA Logistics 06/2010 to 06/2011 Persistently reached out to customers with extremely past due accounts to recover lost revenue. Monitored accounts for compliance with established payment plans and flagged non-compliances. Reached out to approximately 60 account holders daily. Collected on past due accounts with average 2 months delinquency. Account Manager Bank Of America 06/2009 to 01/2010 Answered average of 50 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly. Cross-trained and provided back up for customer service. EDUCATION
Home Inspection American Home Inspector Training School 2021 to Present Certification in Home Inspection
Refrigeration and Air Conditioning: Heating Ventilation Air Conditioning Refrigeration
Los Angeles Trade Technical
College
2013 to
Present
Certificate in Refrigeration and Air Conditioning
Business Management Brookline College 2006 to Present Bachelor of Science in Business Management
SKILLS
Restaurant and Hotel Facilities
management
Excellent verbal and written
communication skills
Budget/Inventory Management
Team leadership Vendor Management Supervisory experience