Griselda E. Acosta
Rochester, NY 585-***-**** ******************@*****.***
Professional Summary
Dedicated and detail-oriented Hotel Housekeeper with over 5 years of experience in maintaining cleanliness in hotel rooms. I am adept in efficiently completing heavy workloads while delivering exceptional service and quality work. My proven track record has earned me the trust and respect of colleagues, managers, and guests.
Experience
February 2017 – November 2024
Housekeeping Hyatt Hotel Rochester, NY
October 2017 – March 2020
Housekeeping Radisson Hotel Rochester, NY
Performed daily cleaning of assigned rooms according to hotel standards
Replenished linens, towels, and guest room supplies
Removed garbage, recycling, and room service trays
Performed a variety of cleaning activities such as sweeping, mopping, dusting, and polishing
Reported any damages and maintenance issues to maintenance department for timely resolution
Maintained inventory of necessary supplies
Ensured that all guest rooms and common areas are kept in a clean and orderly condition
Followed company guidelines for health and safety standards
Ensured that all guest requests and complaints are promptly addressed
Skills / Abilities
Positive attitude
Organizing, arranging, and maintenance
Honest, ethical, and reliable
Cleaning techniques
Chemical Handling
Strong Interpersonal skills
Punctual and focused on quality work
Ability to follow instructions and work as part of a team
Adaptability
Time Management
Safety procedures
Languages
English (basic, learning process)
Spanish (fluent/native)