Customer Service Representative
Resume:
Kristine E. Rothwell
*********@*******.***
SUMMARY
Detail-oriented administrative, customer service oriented professional with over thirty years of experience providing comprehensive support to executive teams and office operations. Proven track record of managing administrative tasks efficiently and maintaining strict confidentiality. Strong organizational skills coupled with excellent communication abilities to coordinate office activities and facilitate smooth workflow EXPERIENCE
Unbridled Connect, Denver, CO - Customer Service Representative October 2017 - April 2025
● Primary contact for multiple campaigns directly supporting qualify and transfer clients: Honest Company, SkillStorm, Sola, Revature.
● Direct support of potential clients to facilitate connection with requested services.
● Maintenance of data regarding clients who were successfully transferred after primary contact and qualification with consistent ‘above average’ (90%+) performance statistics across all campaigns.
● Elevation of client concerns as appropriate.
Conduent, Denver, CO - Admissions Representative
October 2008 - October 2017
● Initial contact for students inquiring about educational opportunities
● wishing to further their education through on-line schooling
● Liaison between student and enrollment counselors.
● Verified all all curated data to provide individualized program of Interest
● Complied with governmental regulations regarding privacy information act. Executive Self Storage Associates, Denver, CO - Administrative Assistant July 2004 - June 2008
● Provided administrative support to a team of employees, including calendar management, expense reporting, and meeting coordination.
● Acted as a liaison between departments, fostering effective communication and collaboration.
● Supported senior executives with administrative tasks, including scheduling meetings, managing correspondence, and preparing reports.
● Assisted in the planning and execution of corporate events and client meetings, ensuring a high level of professionalism and attention to detail. EDUCATION
All Saints High School - High School Diploma
KEY SKILLS
Office Suite software.Problem Solving.
Attention to details.Data entry.
Organizational and time management skills.Customer service.
Contact this candidate