Medical Assistant Certified
Resume:
Luz Lopez
New Milford, CT *****
************@*****.***
Professional Summary
• Compassionate, detail-oriented Certified Medical Assistant with more than four and a half years
of experience compiling patient charts and medical information, processing insurance payments and
overseeing general office operations such as scheduling and answering phones.
Work Experience
Clinical Medical Assistant
Orthopedic & Neurosurgery Specialists-Danbury, CT
March 2024 to Present
• Proficient at administrative tasks, including maintaining the reception area, greeting guests, answering
multi-line phone systems, and maintaining office equipment.
• Welcoming visitors and solving their problems.
• Taking and ensuring messages are passed to the appropriate staff member in time.
• Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling
appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service
delivery compared to schedule, and reminding providers of service delays.
• Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining
the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information, recording and collecting patient
charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
• Maintains business office inventory and equipment by checking stock to determine inventory level,
anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies,
and scheduling equipment service and repairs.
• Helps patients in distress by responding to emergencies.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
• Maintains operations by following policies and procedures, reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.
Certified Clinical Medical Assistant
OrthoConnecticut-New Milford, CT
March 2021 to March 2024
• Performed clinical skills under physician supervision
• Assisted doctor with in-office procedures
• Used EHR system
• Obtain patients vitals, consolidate medications and patient history
• Scheduled patient appointments
• Performed patient assessments
• Greet and provide information regarding procedures.
• Assist with removal of sutures and staples.
• Place orders for medical necessities for the practice.
• Manage medical inventory
• Draw up injections to prep for daily procedures.
Medical Assistant
Danbury Primary care-Danbury, CT
November 2019 to March 2021
•
• Performed clinical skills under physician supervision
• Assisted doctor with in-office procedures
• Used EHR system
• Obtained patient vitals
• Scheduled patient appointments
• Performed patient assessments
• Processed medication refill requests
• Responsible for front office duties
Receptionist
Pediatric and Adolescents Medicine-Cliffside Park, NJ
2012 to 2013
Checked patients in and out of the office
● Filing and labeling documents to the appropriate filing shelves
● Answered phones and called patients to inform them of appointments, supplies and misc information
● Performed miscellaneous clerical functions; copying, restocking and cleaning
● Retrieved medical files at the request of doctors and staff members
CNA - Certified Nursing Assistant
Isabella Geriatric Center-New York, NY
2008 to 2012
Adept a bathing, dressing and feeding residents
● Well versed in taking and documenting vital signs, temperature, blood pressure, pulses and respiration
● Provided nursing related services to residents
● Maintained a homelike environment for residents
● Provided routine care to patients
● Obtained specimens, weights, and vital signs of patients
● Reported directly to charge nurse or designee on progress and achieving restorative goals
● Assisted with lifting, positioning & transporting residents into & out of beds, chairs, etc
Education
Vocational school in Certified Medical Assistant
ABC training - Bronx, NY
January 2019 to June 2019
Skills
• Medical office experience (5 years)
• Primary Care Experience (1 year)
• Nursing
• Vital Signs (5 years)
• Laboratory Experience
• Documentation review
• English
• Customer service
• EMR Systems
• Patient Care
• Excellent at multasking
Contact this candidate