Employee Relations Human Resources

Donna S. Waldhour

Rincon, GA 912-***-**** *********@*****.***

Professional Summary

Dedicated Human Resources and Administrative professional with 12+ years of experience supporting executives, managing payroll for up to 600 employees, and ensuring compliance with HIPAA, EMTALA, and company policies. Skilled in employee relations, recruitment, confidential records management, and organizational efficiency. Recognized for integrity, discretion, and the ability to build strong relationships across all levels of staff. Core Skills

• HR & Payroll Administration (ADP, multi-site staff)

• Recruiting, Onboarding & Training

• Executive Administrative Support

• Employee Relations & Performance Management

• Confidential Records & Compliance (HIPAA, EMTALA)

• Financial Reporting & Auditing

• Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) Professional Experience

Nazex Global — Human Resource Manager/Payroll (Feb 2022 – Present)

• Plan, coordinate, and direct administrative functions of the organization.

• Oversee recruiting, interviewing, and hiring processes; consult with management on strategic planning.

• Manage payroll for 20–25 employees and explain healthcare benefits. JMA/Match Staffing — Lead Recruiter/Payroll Admin, Savannah, GA (Feb 2021 – Jul 2022)

• Matched job candidates with client firms, building strong relationships with both employers and job seekers.

• Ensured accurate and timely payroll processing for employees weekly. Horizon Staffing — Admin/Payroll, Savannah, GA (Sep 2019 – Jan 2021)

• Provided administrative support, later promoted to payroll administration.

• Performed weekly payroll for 600+ employees with accuracy and compliance. ABM Facility Service (On-site at Gulfstream Aerospace) — Admin Assistant/Customer Service Liaison, Savannah, GA

(Sep 2015 – 2019)

• Supported executives and management with administrative and service needs.

• Dispatched and tracked work orders; ensured confidentiality and safety compliance.

• Produced detailed workflow and performance reports on daily, weekly, monthly, and quarterly basis. Memorial Health University — Admin/Lead Telecommunications Service Specialist, Savannah, GA (Jul 2003 – Sep 2015)

• Provided superior service to hospital staff and patients, ensuring compliance with EMTALA and HIPAA guidelines.

• Scheduled patient appointments, coordinated transfers, and maintained confidential records.

• Consistently achieved high customer satisfaction and call handling metrics. Education

Groves High School — Savannah, GA

High School Diploma, Business Major (1992–1996)

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