Customer Service Rep, Account Collections Agent, Supervisor, Top Sale

Tameka Hope

Tuscaloosa, AL

Authorized to work in the US for any employer

Work Experience

Sales/Customer Service Representative

Tuscaloosa Furniture Outlet-Tuscaloosa, AL

November 2023 to Present

Assist customers with their accounts, making payments. Sales Rep Owner/Assistant Manager

Faithful Printing & Apparel-Tuscaloosa, AL

February 2014 to Present

Assist Manager customer service, order and help customers with there orders. Assistant Manager

Maurices Clothing-Tuscaloosa, AL

September 2023 to December 2023

Seasonal

Inbound Customer Service Representative

Super Target Store-Tuscaloosa, AL

September 2023 to October 2023

Unload trucks and setting up displays and assisting customers. Customer Service Representative

American Water-United States

March 2023 to June 2023

Assistant clients /customers with accounts

Customer Support Specialist

Concentrix-Tuscaloosa, AL

September 2021 to February 2023

Customer Support. Helping customers with their accounts. Customer Service Representative

Nespressco-Tuscaloosa, AL

August 2020 to November 2021

Accepting calls from clients that are placing orders and also members that VIP to the company CSR - Customer Service Representative

ADT Security Services-Tuscaloosa, AL

June 2021 to September 2021

Assisting customers with current and new accounts. Customer Service Representative

Comcast Call Center-Tuscaloosa, AL

May 2020 to July 2020

Answer calls assisting customers and helping them with their account issues and also a sales agent Lead Sales Associate/Key Holder

Catherines-Tuscaloosa, AL

July 2019 to September 2019

Lead sales assoc. I did everything an assist manager would do Team Member

Target Store-Tuscaloosa, AL

May 2019 to July 2019

Leading team member Unload pallets with stock crew early morning Cashier/Customer Service

Dollar Tree-Northport, AL

October 2017 to January 2018

Cashier and stock the front end off the store and drink machines. Industrial

BF GOODRICH-Tuscaloosa, AL

September 2017 to October 2017

I cleaned up the plant and machines.

Cook/Server

Salvation Army Adult Rehabilitation Center-Tuscaloosa, AL April 2017 to May 2017

Prepare Breakfast & Clean facility

Sales Associate & clerk

YourWay Furniture-Tuscaloosa, AL

January 2013 to October 2013

Took payments, documented and stamped accounts and filed them away. I also was a sales rep that sold merchandise to customers.

(Lead Frontend AM) Cashier/Customer Service

Piggly Wiggly

December 2001 to May 2013

Front end lead cashier, Stock team

Sales Floor Lead Assint/Customer Service & Warehouse Tuscaloosa-Tuscaloosa, AL

March 2001 to January 2009

Salesfloor team leader and telemarketing assistant Production Worker/Material Handler

Ai3 Automotive Warehouse-Vance, AL

January 2005 to December 2006

Stock and load parts of automotive, safety forklifts, utility department. Cashier/Cook

Bama Dining

August 1998 to September 2001

Education

Some college in Respiratory Therapist

Shelton State Community College-Tuscaloosa, AL

August 2014 to January 2015

Freshman - in Biology/Nursing

Stillman College-Tuscaloosa, AL

August 2001 to July 2003

Diploma

Central High School-Tuscaloosa, AL

August 1996 to May 2001

None

Stillman College

Skills

• Sales management

• Telemarketing

• Sales (10+ years)

• Mobile devices

• English

• Analysis skills

• Customer Service (10+ years)

• Typing

• Financial services

• Upselling

• Hospital experience (2 years)

• Leadership

• CRM Software

• Customer service (10+ years)

• Materials Handling (2 years)

• Documentation review

• Technology sales

• Account management

• Salesforce (5 years)

• Nursing (Less than 1 year)

• Assistant Manager Experience (6 years)

• Google Docs

• Order entry

• Microsoft Office (10+ years)

• Childcare (10+ years)

• Business development

• Serving Experience (3 years)

• Dealership experience

• Computer skills

• Cooking

• Serving

• Restaurant experience

• Customer support (10+ years)

• Salesforce (10+ years)

• Commercial Cleaning (4 years)

• Cash register

• Windows

• Accounts payable

• Laboratory experience

• Cashier (10+ years)

• Communication skills

• Childcare

• Healthcare (8 years)

• Search engines

• Cooking (10+ years)

• Typing (2 years)

• Customer service

• Hospital Experience (1 year)

• Cold calling

• Telemarketing (7 years)

• Food Service (9 years)

• Negotiation

• Crew Member (7 years)

• Research

Awards

High School Diploma

May 2001

Graduate of Central High School

Certifications and Licenses

Driver's License

Life & Health Insurance License

Life Insurance License

Publications

Author

http://www.amazon.com/God-Other-Plans-Tameka-Hope/dp/194******* March 2014

Published author

Additional Information

I am willing to train for all open opportunities to advance my career and growth my employer. I am motivated to work hard and achieve all that is required.

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