Food Service Environmental Services

RON STARLINGS

Port St. Lucie, FL ***** ~ **********@*****.*** ~ 772-***-****

Food Services and Environmental Services Executive

Successful manager and administrator providing direction, leadership, and supervision for institutional, casual dining, and fast-food operations for 20+ years.

A record of success in creating motivational training modules resulting in increased staff motivation and improved performance.

Proven business acumen in Operations, P&L Management, Human Resources, and building effective teams to provide excellent customer experiences and revenue growth.

Areas of Expertise:

Food Service Operations: A cost-conscious approach to providing high-quality meals while ensuring safe and sanitary conditions.

Environmental Services: Extensive work-planning skills applied to housekeeping activities to ensure staff complete daily upkeep and the facilities are clean and attractive.

Compliance: Ensure compliance of HIPPA and Agency Policies and Procedures to ensure client confidentiality.

Training: Adopted Wendy’s founder Dave Thomas’ “Mop Bucket Attitude” which relates to doing anything in a business that another employee is expected to do.

Customer Service: Continuous improvement leader through tracking customer feedback and devising strategies to improve the guest experience.

Inventory Control: Maintain tight inventory controls, adjusting levels based on usage and maintaining a below-average COGS.

PROFESSIONAL EXPERIENCE

FLORIDA DEPARTMENT OF VETERANS’ AFFAIRS, Port St. Lucie, FL Jan 2024-Aug 2024

FOOD SERVICE ADMINISTRATOR, Ardie R. Copas State Veterans’ Nursing Home

Manage 13 staff, providing day-to-day food services for a 120-bed skilled nursing facility.

Report to the Food Service Director, working days, nights, holidays and weekends to ensure clean, safe and sanitary food production following VA, state and federal regulations.

Prepare regular, mechanical, and pureed meals for patients adhering to nutritional standards and doctors’ orders.

NEW HORIZONS OF THE TREASURE COAST, Fort Pierce, FL March 2020-Dec 2023

Food & Environmental Services Manager

Managed staff and all activities for the day-to-day food preparation and serving activities for multiple locations, preparing 6500+ meals/month.

Supervise 15 direct reports, including Cook I and II, Dietary Aides, Sanitation Specialist, Lead Housekeeper, Housekeepers, and Laundry Room Specialist, responsible for food service and facility health for a 104-bed inpatient facility plus residential group homes and Learning Centers.

Train staff and conduct performance evaluations based on criteria established for meaningful and measurable performance objectives. Always hold each staff member accountable for safe and sanitary conditions.

Introduced new training modules to improve staff safety and increase awareness on infectious control protocols. Implemented process improvements for special diet services.

Ensure staffing levels are aligned with census and all housekeeping activities are completed and carried out daily in safe and timely manner to maintain clean and attractive facilities.

Utilize creativity and know-how to create menus consisting of pleasing and taste appealing food. Work closely with Dietitian to prepare meals for those requiring special or modified meals.

Reduced callouts by standardizing scheduling and adding flex-time and staggered shifts.

Prepare reports and charge various accounts (different units) for meals and ensure accuracy.

RON STARLINGS Page Two

Professional experience continued

Driver Supervisor, AMAZON, Fort Pierce, FL 2019-2021

(contract position through Clean and Green, LLC, Gilbert, AZ)

Recruiter, LET’S WORK USA, Hobe Sound, FL 2017-2019

Store Manager, MURPHY’S OIL, Port St. Lucie, FL 2015-2017

THE ORIGINAL BROOKLYN WATER BAGEL CO., Jupiter, FL 2014-2015

Area Manager (3 stores), January – April 2014, Jupiter, FL

Store Manager, April 2014-June 2015, Jupiter, FL

General Manager, EINSTEIN BROS BAGELS, Stuart, FL 2012-2013

Manager, THE ORIGINAL PANCAKE HOUSE, Jensen Beach, FL 2010-2012

Manager, IHOP, Stuart and Vero Beach, FL 2007-2010

HR Manager and Trainer, TOYS “R” US, Jensen Beach, FL 2006-2007

Associate Manager, CRACKER BARREL, Fort Pierce, FL 2005-2006

WENDY’S CORPORATION, Dublin, OH 1985-2005

General Manager, 2000-2005, Port St. Lucie, FL

Training Store Manager, 1996-2000, Atlanta, GA (Flagship or Show Store)

General Manager, 1990-1996, State College, PA and Tuskegee, AL

Assistant Manager, 1985-1990

EDUCATION, CERTIFICATIONS, AND COMPUTER SKILLS

Bachelor of Science Degree, Major: Business Management

Charleston Southern University, Charleston, SC

Certifications: ServSafe Manager, (Valid through April 2025)

Allergen Awareness Certificate (Valid through 2027)

Computer Skills: Microsoft 365

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