Engagement Specialist Community
Resume:
Kristle Bishop
Bloomfield, NJ *****
*********@*****.***
Professional Summary
I am dedicated and passionate about helping others in the community and believe in providing exceptional care. I utilize my skills to provide those who are in need with support and promote successful outcomes. I am a well-rounded and responsible team player who is very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas.
Work Experience
Bachelors in Psychology-Commencement November 2025 Southern New Hampshire University
Community Engagement Specialist/Area Manager
Wider Circle-Bloomfield, NJ
September 2022 to October 2024
• Led the Wider Circle Medicare/Medicaid program in assigned area, using the Wider Circle-developed curriculum to build trust, promote health, and encourage positive health actions.
• Plan, advertise, and host virtual and in-person events for members, all to foster relationships with and between members.
• Create partnerships with local community-based organizations that provide resources for members.
• Enroll prospective members in the Wider Circle Medicare program and is accountable for achieving membership engagement, growth goals, and other metrics such as attendance and feedback.
• Connect with members to develop individualized plans for their success in the Wider Circle Medicare program/Medicaid Program.
• Serve as a liaison between the member’s health plan and the member.
• Utilize Salesforce and other cloud-based tools to record member interactions and metrics. Maintain adequate material for events and submit orders in a timely manner. Field Technician
RCM Health Care Services-New Jersey
November 2021 to September 2022
· Registered Tester for Covid-19 PCR Testing
· Worked with adult and children population throughout several school districts in New Jersey.
· Stocked supplies and ordered needed testing and PPE equipment.
· Communicated with schools Principals, Superintendent, school Nurses and administrative staff.
· Collected and prepared Covid-19 test sample tubes for laboratory to be packaged and shipped out by carrier.
Paramedical Examiner
APPS Paramedical-South Orange, NJ
April 2018 to March 2020
Paramedical Examiner- Screen clients applying for life insurance. Complete Basic exam information and have all needed documents completed and signed. Perform venipuncture on clients. Take vitals manually as well as collect urine specimens.
Process blood samples, centrifuged and package all blood and urine specimens to be sent to labs. Contact clients to confirm appointments and image all paperwork to company. Family Support Worker
Family Support Organization of Passaic County-Woodland Park, NJ November 2016 to April 2018
-Work with caregivers who have youth who are developmentally challenged, suffer from mental challenges and/or have substance abuse challenges.
· Provide Support through supporting, educating and advocating for families.
-Daily contact with families and Care manages as well as appropriate team members involved in Care of youth.
-Set up appointments for initial intake and introduction of services.
· Assist family in creating a care plan and goal plan.
· Assist in support group meetings for families in need.
-Educate caregivers of the process of WRAP AROUND, which includes the care of the family throughout the time receiving services.
-Attend trainings to provide continued education.
-Input data of family visits and correspondence into secure web system.
-Clerical duties, answering phones, staff meetings
-Travel throughout the community to provide support. Clinical Technician
St. Barnabas Medical Center-Livingston, NJ
June 2013 to November 2015
Patient triage, EKG, phlebotomy. Update computerized medical records. Follow up with patient phone calls. Stock ER examination rooms. Prepare room for patients. Perform I-STAT laboratory testing and urine dips. Prep urine cultures and urinalysis and send to laboratory. Perform Accu-check testing. Assist patients in need. Prime and prepare IV bags for RN. Assist with Foley or straight catheters.
Assist with minor surgeries in ER. Perform STAT EKG on a needed bases. Medical Assistant/ Medical Secretary
Paterson Public Schools-Paterson, NJ
January 2003 to June 2012
Performed hearing and vision screenings and vitals on preschool age children.
· Audited Immunization and health records, as well as following up with health issues and referrals.
· Scheduled monthly calendars for childcare center screenings.
· Compiled results of screenings into monthly/yearly totals on computer software.
· Responsible for organizing family outreach events including, vendor representation and volunteer of services.
· Assisted with preschool special education registration services. Medical Assistant
Bergen Hypertension-Midland Park, NJ
January 2002 to December 2003
Performed clinical duties such as venipuncture, vital signs.
· Prepped examination rooms and stocked medical supplies.
· Responsible for processing blood specimens and urinalysis.
· Set up urine sample slides for doctor's view and analysis.
· Packaged and made labels for blood work using computerized diagnostic codes.
· Scheduled pts appointments for ex-rays and processed referrals. Called in patients prescriptions into pharmacy.
· Responsible for answering separate phone line for other doctors in house calls. Medical Secretary/Radiation Oncology
Hackensack University Medical Center-Hackensack, NJ January 2001 to December 2002
Scheduled patients for radiation treatments for doctors.
· Worked together with other hospitals and medical facilities to gather medical records, ex-ray films.
· Set up ex-ray testing for patients at other facilities
· Filled in for front desk radiation department receptionist. Medical Assistant
Dr. Dayspring & Dr. Macaluso-Wayne, NJ
January 2000 to December 2001
Clinical -venipuncture, vital signs, EKG's.
· Clerical - scheduling appointments for patients, medical record documentation, phones
· Calling in patient's prescriptions, providing results as per doctors’ orders for lab test results over the phone approved by the doctor.
· Maintaining patient's charts - filing medical records and making documentation, updates Bank Teller
Fleet Bank
January 1998 to December 1999
Heavy cash counting.
· Customer Service
· Data entry, filing and sales.
Bank Teller
Summit Bank-Elmwood Pk, NJ
· Customer Service
· Handling large amounts of cash daily.
· Data Entry
· Responsible for cashing checks, handling deposit, cash inns, cash outs and making sure my cash drawer is accurate at the end of the day.
Education
B.A in Psychology
Southern New Hampshire University
2024
Certificate in Medical Assisting
Fortis Institute - Wayne, NJ
Associates
Passaic County Community College - Paterson, NJ
High School Diploma
Rosa Parks High School of Performing Arts - Paterson, NJ Skills
• EMR Systems
• medication prep Phlebotomy
• EMR systems
• Event planning
• Patient care
• Medical records
• Project management
• Behavioral health
• BLS
• Communication skills
• Specimen collection / processing
• patient laceration cleaning
• Triage
• Sales
• Crisis intervention
• PCR
• Addiction counseling
• CPR
• Venipuncture
• Customer service
• Vital signs
• Front desk
• Social media management
• Experience Administering Injections
• Pediatrics
• Computer skills
• Direct Care
• Medical Terminology
• Clerical experience
• Time management
• sling prep
• Special education
• crutch prep
• Critical Care Experience
• Direct Support
• Laboratory experience
• Medical Records
• Cash register, Cash handling
• EKG
• Management
• Blood sampling
Certifications and Licenses
Paraprofessional Certification
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