Mortgage Loan Cell Phone

Jamilette M. Pomerantz

*** ** **** *******

Homestead, Florida 33033

Email: ***********@*****.***

Cell Phone Number 305-***-****

OBJECTIVE:

To secure a position with a well established organization with a stable environment that will lead to a lasting relationship where I will grow and learn new things. I hope it would give me the opportunity for growth within the company itself and to learn new things as I am a fast learner and catch on quickly. Also it would definitely enable me to use my strong organizational skills, and my ability to work well with other people. I am a very responsible and friendly person, and I enjoy learning new things. I always make sure my work is done and keep my desk and or area clean and organized.

WORK EXPERIENCE

TransPerfect Connect / (Remote) El Paso, Texas

Interpeter Spanish / English

February 17, 2025 to Current

I am a remote Spanish / English interpreter that deals with multiple major companies and corporations and help them speak to the customers and clients. I interpret whatever the agent wants to say to the customer and vice versa. I make sure that all the information is verified and confirm what needs to be stated.

Dade County Federal Credit Union / Sweetwater, Florida

Mortgage Loan Administrator

March 19, 2023 to January 02, 2025

I was working in the Mortgage Department where I had several administrative functions in the closing, post-closing and servicing of First and Second Mortgage loans. I would work with Borrowers, department staff and all third parties to meet timelines, service standards, production goals and accuracy in loan quality and documentation, while adhering to internal policies and regulatory guidelines. I would assist in the Closing, Funding and Post-Closing of Mortgage and Home Equity Loan requests. I had to assure all loan information and documentation was complete and accurate. Ensure all processes are complete prior to funding, I had to prepare and maintain reports for tracking and servicing requirements. Also assist staff and Borrowers with servicing, insurances, and payoff requests. There would also be additional adminstrative tasks assigned. The programs that were used on a daily basis were Episys, Sync, and Encompass as well as the Microsoft Word and Excel.

Lennar Title Inc. / Miami, Florida

Escrow Closer

October 25, 2021 – January 10, 2023

I started out as a closer assistant which meant I would print out all the closing packages for the closers and would then give the file to the notaries and once the files were fully executed I would scan them into the system and then send them out to the post closing department. I was then promoted in January 18, 2021 to a Escrow Closer and prepare all the closing documents for closing as well as for post-closing. I also had to assist the buyers while balancing their closing disclosures with the lenders as well as the third parties involved in the process. I would also have to inform the borrowers how much the closing costs would be then give them the wire instrunctions and after the closings would bdisburse the files once the funds were received from the lenders and the buyers I would disburse the loans and had to send out all the checks and ledger transfers and pay everyone involved with the file. Published all the executed closing documents for the buyers and would scan the files into the system then send out the files via fedex to the lenders.

Hossana Home Services LLC / Miami, Florida

Customer Service & Loan Modifications

August 8, 2017 – August 30, 2021

Dealt with almost every lender in the real estate business to help our clients obtain loan modifications which would help them save and keep their homes. I would speak directly with the clients and also with the lenders and get all the documentation prepared and ready. I would scan the fully executed packages and also fax them to the lenders and made sure the files were balanced and prepared the financials for the lenders and made sure everything matched and was in order.

Comprehensive Health Services Inc./ Cape Canaveral, Florida

Youth Care Worker

August 8, 2016 – July 31, 2017

Worked as a youth care worker with immigrant teenagers ages 13-17 who would cross the border with coyotes and they arrived from Guatemala, Honduras, and El Salvador. We would reunite them here in the United States with friends or family members. I would supervise and make sure they had all of their needs met. I worked at the Homestead Air Base and I enjoyed helping them and it was a very interesting yet strenious job. Unfortunately the base closed down and all the kids were sent back to Texas and were reunified with their loved ones from there.

Hossana Consulting Services Inc./ Hialeah, Florida

Customer Service & Loan Modifications

February 20, 2012 – August 5, 2016

Dealt with almost every lender in the real estate business to help our clients obtain loan

modifications which would help them to save and keep their homes. I would speak directly with the clients and also with the lenders and get all the documentation prepared and ready. I prepared all the financial documents and made sure it was all balanced out and that there were no errors. I would fax the fully executed packages to the lenders and made sure they were received with no missing pages.

Mediation Services of America / Miami Lakes, Florida

Real Estate Customer Service & Loan Modifications

August 3, 2009 – February 12, 2012

Dealt with almost every lender in the real estate business to help our clients obtain loan modifications which would help them to save and keep their homes. I would speak directly with the clients and also with the lenders and get all the documentation prepared and ready.

Premier Mortgage Group / Miramar, Florida

Quality Control Auditor / Customer Service

February 4, 2008 – July 31, 2009

I verified all the loans prior to closing and made sure their was no fraud involved, while auditing them prior to closing. I made sure their was no fraudulent information in the file. I either approved them or denied them and then would call the employers and make sure everything was valid and real.

Popular Mortgage Corporation / Miami, Florida

Quality Control Auditor / Customer Service

May 1, 2000 – January 28, 2008

I started out in this company as a receptionist and worked my way up the ladder until i was in the Quality Control Dept., where i audited loans and made sure they were not fraudulent. While doing this i learned how to find and detect fraud and knew what to look for in each file as they were getting ready to go into closing. I would make calls to the employers and verify all the information and check everything out.

Lukacs & Lukacs, P.A. / Miami, Florida

Receptionist

March 15, 1999 - April 28, 2000

I would answer all the phone calls and worked with ten phone lines. I wrote and took down messages for the attorneys and made sure to always give it to them. I made copies of the legal documents and then would also have to file them away in the proper legal file. I would also make out all the monthly checks to pay all the monthly expenses. I was also in charge of typing out the weekly employee payroll. I ordered all the supplies needed for the company and made sure to always meet and greet the clients as they came in.

Silver Bluff Elementary School / Miami, Florida

After school care office staff

September 1, 1997 – March 5, 1999

I worked in the after school office and would do all the paperwork for the parents and children. I charged the parents the weekly and or monthly fees, answered the phones and would also help out in the classes with the children if the teachers were out or absent.

EDUCATION

I have done a lot of volunteering work at Miami Children’s Hospital in the past.

I volunteered at Joe Hall Elementary and Zelda Glazer Middle Schools as well as in several other schools and have helped the teachers on field trips as well as inside the classroom grading papers or doing cutouts.

I have over 90 college credits in Child Psychology

I just did the RBT 40 Hour Course online to get certified by the state and be in the ABA industry

January 2021 to June 2021 Florida Tech University l Florida

August 1995 to December 2001 Miami Dade Community College Miami, Florida,

August 1992 - June 1993 El Camino College Torrance, California

August 1988 - June 1992 High School Diploma Gardena High School, California

LANGUAGES

Bilingual in Spanish and English Fluently

CAREER HIGHLIGHTS

I have always been able to work my way up with my employers and hoped that I would get the opportunity to be able to do it again and do well in it. I love working with people because it’s nice when you can help them with documents they don’t understand or just need questions answered. I feel good and happy knowing I made other customers and clients happy and making their dreams come true in obtaining what they have always wanted being home owners and or saving their homes from foreclosure.

INTERESTS

Books/Reading, Film/Movies, Being with my kids and family enjoying each others company, Watching Netflix, Going to the beach, etc.

REFERENCES

Christina Mosquera – Realtor, Keller Wiliams Realty

305-***-**** Professional

Loretta Branton - Quality Control Auditor, Popular Mortgage Company

305-***-**** Professional

Jorge Mosquera – Sales, T&S Roofing Company

305-***-**** Personal

Maria Elena Mosquera – Real Estate Business

786-***-**** Personal

Contact this candidate