Customer Service Fast-Paced

NEW ORLEANS LA, ***** • ************@******.*** • 631-***-****

ALYSON FINCKE

PROFESSIONAL SUMMARY

Experienced hospitality professional with a strong background in providing exceptional customer service in fast-paced bar and restaurant environments. Skilled in multitasking, order accuracy, and maintaining a positive guest experience under pressure. Adept at upselling, managing cash transactions, and ensuring compliance with health and safety standards. Known for strong communication, teamwork, and the ability to create a welcoming atmosphere for guests. EMPLOYMENT HISTORY

MEDICAL SCRIBE Dec 2023 - Present

Medical University of South Carolina; Chartjoy Charleston, SC

• Completing documentation and electronic medical record

• Working while transcribing in a fast-paced environment

• Communicating with physician and staff to provide a healthy environment for patients

• Acknowledgement of HIPPA

MEDICAL SCRIBE/ MEDICAL ASSISTANT Jun 2023 - Jan 2024 Shah Spine and Pain Bethpage, NY

• Completing documentation and electronic medical record

• Working while transcribing in a fast-paced environment

• Communicating with physician and staff to provide a healthy environment for patients

• Acknowledgment of HIPPA

HOSTESS/ SERVER Apr 2022 - Aug 2022

The BoatYard Babylon, NY

• Demonstrate excellent customer service skills while working in fast-paced environment

• Managed multiple tasks simultaneously while maintaining high quality standards of service SALES ASSOCIATE Oct 2019 - Mar 2020

Vineyard Vines Huntington, NY

EDUCATION

BACHELORS OF SCIENCE- BIOLOGY Aug 2020 - Dec 2023

College of Charleston Charleston, SC

MOLECULAR MEDICINE Aug 2024 - May 2025

Tulane University School of Medicine New Orleans

SKILLS

Verbal coordination, Written coordination, Time management, Compassionate care, Communication, Leadership, Team collaboration.

LANGUAGES

English (Native), Spanish (Proficient).

Performed opening, closing duties such as setting up, breaking down workstations, and restocking supplies at the bar and kitchen

Provided exceptional customer service, fostering a welcoming atmosphere that enhanced guest satisfaction and repeat visits. Delivered personalized customer service, enhancing client satisfaction and fostering repeat business through attentive engagement.

Executed sales strategies that increased product visibility, contributing to noticeable gains in overall store revenue during peak holiday season

Partnered with team members to streamline inventory management, ensuring optimal stock levels and reducing excess merchandise.

REFERENCES

Trusha Shah, Shah Spine and Pain (******@*********.***, 516-***-****); Lisa Patriquin (****@*************.***, 631-***-****). ADDITIONAL INFORMATION

CERTIFICATES

• CPR certified

• BLS certified

• Certificate for medical scribing

COMMUNITY SERVICE

EXTRA CURRICULAR

Tulane Labor and Support Initiative - Birth Companion MUSC Hospital Volunteer- Cardiology

Medical Mission- Blanca’s House, San Pedro Sula- Honduras Camp Counselor at Camp Horse Ability- Camp for special needs children Lagree/pilates

Division I NCAA Athlete - Equestrian

Social Chair for National Honor Society of Leadership and Success Alpha Epsilon Delta Pre Health Honor Society

College of Charleston Women in Stem

Engineering Club

300+ hours of shadowing physicians

Publication in American Society of Microbiology

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