Human Resources Risk Management

Gisela E. Motta

South Plainfield NJ *****

908-***-**** ***********@*****.***

Human Resources Executive – Recruitment Operational Excellence Policy & Procedure Development

An accomplished and business savvy professional with robust experience acquired over the years in delivering optimal results & business value in high-growth environments and establishing key relationships with business segments. Dynamic, versatile, and detailed-oriented HR professional with a record of successfully executing and supporting critical HR initiatives to drive cost efficiencies and position companies for growth. Skilled in developing and implementing innovative policies and procedures that enhance efficiency and efficacy across operations. Catalyst, problem solver, and coach for functional groups and senior management. Thrive in fast-paced, ever-changing work environments. Promote a collaborative team and personal growth. Adept at managing company staff, including coordinating and supporting the recruitment process. Served as a consultant with Insurance Brokers, Claim Adjusters, Vendors. Point of Contact for Social Audits, Risk Management Assessments, and Worker's Compensation Claims. Liaison between management and employees in all aspects of work-related problems, issues, concerns, etc. Assist with the performance management and review process. Proven record of accomplishment of crafting effective training and development tools. Exceptional communication, presentation & interpersonal skills with proficiency at grasping new concepts quickly and utilizing the same in a productive manner.

~ Establishment of guidelines for recruiting, interviewing, and training that reduced turnover, and worker’s compensation claims by 20% in the first year of implementation ~

~ Identification and capture of revenue in the sum of $265,000 per year by reducing over-utilized product in one department at Recycle Inc. East ~

~ Consistently achieved high marks and letters of praise during Insurance audits for Safety Training excellence at Recycle Inc. East and Cibo Vita ~

Skill Areas: Strategic & Operations Planning Human Resources Operations Employee Engagement Critical Thinking

Performance Management Employee Relations Talent Management Employee Benefits Change Management

Risk Management Process Improvement Strong Interpersonal Skills Analytical Skills Team Leadership

Communications Active Listening Problem Solving Business Management Skills Time Management

Client Relationship Management Federal and Multi-State Compliance laws Bilingual (English/Spanish)

PROFESSIONAL EXPERIENCE

CIBO VITA (2022 – 2024)

Director of Human Resources

The New Cibo Vita, LLC is a CPG manufacturing distribution company, known for "better for you" snacks under its flagship brand Nature's Garden.

Headed an HR team composed of an HR Manager, Talent Development Mgr., Payroll and Benefits Admin., HR Analyst, HR Coord., HR Generalist, and Receptionist

Built and developed an excelling human resources team to support emerging exponential growth from 450 employees to 1025 employees over a span of two years

Provided leadership, guidance, and counsel to Leadership Team on people topics, including workforce planning, succession planning, talent assessment organizational design, culture and change management

Coached Operations leaders to maximize leadership effectiveness

Partnered with department heads and talent acquisition firms to deliver effective recruitment strategies and scale up plans

Managed employee relations issues, including investigations, conflict resolution, and disciplinary actions

Held leadership positions on the Executive Committee, Disciplinary Committee, Ethics Committee, and Safety Committee

Ensured federal and state employment law compliance, including Diversity, Equity, and Inclusion

Drove initiatives to foster a positive organizational culture and employee engagement

Developed and maintained standard operating policies and procedures consistent with best practices and legal requirements

Analyzed trends and metrics in partnership with Leadership teams to develop solutions, programs, and initiatives

Implemented monthly Performance Recognition program among employees

Led and managed all aspects of the HR department, including recruitment, on-boarding, employee relations, and compliance

Collaborated with legal counsel and external agencies to streamline visa processing procedures for new hires, ensuring compliance with immigration laws, seamless relocation, and sponsorship training programs

Provided strategic guidance to stakeholders contributing to organizational effectiveness and employee satisfaction

Implemented employee development programs including ESL, SSL, CPR/AED/First Aid, training, increasing communication and reducing WC claims and loss time at work

Increased employee retention rates by promoting engagement programs, initiatives, and educational learning events

Built and maintained relationships both internally and externally with stakeholders, department teams, and vendors

BUYK (2022 – 2022)

RPO & Talent Partnerships Manager

BUYK is a startup, real-time retail service that delivers groceries within 15 minutes.

Primary contact for Agency Partners, ensured alignment with all current and future agreements

Organized and prioritized communications between corporate teams, Agency teams, and couriers

Established potential Recruitment Process Outsourcing relationships to increase overall capacity to hire qualified candidates

Set and managed expectations with external partners, reconciled invoices guaranteeing accuracy

Maintained evolution and advancement of internal processes to ensure optimum efficiency within operations

Managed a team of recruiters, established candidate tracking system ensuring a quality candidate experience

Negotiated and reviewed contracts, tracked agency personnel and their performance

Increased employee retention rates by maintaining employee and agency relations

Built and maintained relationships both internally and externally with stakeholders and department teams

WEEE! (2021– 2022)

Senior Regional Human Resources Business Partner

Weee! is an online grocery delivery platform that offers ethnic food specialty products and everyday staples.

Conducted weekly meetings with respective leaders; 3 Directors of Operations, VP of HR, and COO to resolve weekly issues

Consulted with 8 Operational Leaders across the country, providing HR guidance when appropriate to resolve matters

Analyzed trends and metrics in partnership with the HR group to develop solutions, programs, and policies

Conducted effective, thorough, and objective Employee Relations Investigations leading to fair and equitable resolutions

Maintained in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, ensuring regulatory compliance, and partnering with the legal department as needed/required

Provided day-to-day performance management guidance (i.e., coaching, counseling, career development, disciplinary actions)

Worked with management and employees to improve work relationships, build morale, increase productivity and retention

Managed all staffing agencies across the country to ensure Fulfillment Centers are supported by adequate staffing

Developed contract terms for new hires, promotions, and transfers

Assisted international employees with related HR matters, visa application assistance

Provided guidance and input on organization restructure, workforce, and succession planning

Identified training requirements for Operations Department and individual executive coaching needs

Standardized employee review process – work with VP of HR to implement Agentnoon, train corporate staff on utilization

Everflow Supplies (2019 - 2021)

Human Resources Manager

Everflow Supplies Inc. is a premiere PVF and Specialty Products manufacturing distribution company.

Supported departments in the development and delivery of strategic HR plans to exemplify the overall business direction

Created onboarding and exit interview processes for warehouse and office personnel

Led an HR team of two coordinators to process and maintain a warehouse workforce of 150 across 4 US locations

Processed payroll through ADP, clear exceptions, create requisitions, and streamlined processes within ADP

Created schedules to enable close monitoring of unnecessary hours and reduction in salary expense

Coordinated Employee appreciation days, birthday celebrations, holiday parties, and Employee of the Month recognitions

Participated in management meetings to ensure continuity of improvements within the Operations Team

Identified and recommended areas of improvement within SOP’s, improving team structures and morale

Union Beverage Packers (2016 – 2019)

Human Resources Manager

Union Beverage Packers LLC provides contract co-packing services for the beverage industry.

Responsible for refining and executing employee standards and procedures, recommended processes improving HR practices

Developed and maintained a human resources system that meets top management information needs

Oversaw the analysis, maintenance, and communication of records required by law or local governing bodies

Streamlined new hire and termination process to reduce turnover

Processed exit interviews, unemployment claims, and fact-finding proceedings

Reduced the use of temporary personnel through a higher markup agency resulting in additional cost savings

Created schedules to enable close monitoring of unnecessary hours and reduction in salary expenses

Introduced A-line cards and mobile application usage for ADP to reduce paycheck/stub distribution and per check cost

Scouted and introduced dental and vision benefits along with supplemental benefits at a reasonable weekly rate

Recycle Inc. East (2011 – 2016)

Continuous Improvement Manager

Recycle, Inc. East provides recycling services. The Company offers container destruction, closed loop recycling, transportation, and container management services.

Pioneered the efforts handling the entire gamut of functions pertaining to analyzing and improving organizational performance

Directly managed the Resin, Blow Mold, and Customer Service department’s staff consisting of 4 office and 16 plant personnel

Prepared work schedules, developed and implemented production schedules, and tracked performance

Thoroughly screened new hires and performed exit interviews to decrease turnover and increase production

Conducted safety training for 70+ plant employees

Recognized and awarded by TheZenith safety committee for exceeding expectations in 2013

Established and monitored norms and standards of company performance and organizational processes

PROFESSIONAL DEVELOPMENT & CREDENTIALS

Notary Public New Jersey commissioned until Oct 2025

Bachelor of Science – Management Candidate Berkeley College Dec 2017

Bachelor of Science – Accounting Kean University Jun 1997

Technical Skills: Microsoft Office Suite, ADP, Canva, Paychex, Greenhouse

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