Human Resources Manager
Resume:
OCHUBA MERCY BLESSING
*, ******** ******, *******, **** State
***********.*@*****.***
LinkedIn.com/in/ochuba-mercy-564164135
PROFESSIONAL SUMMARY
A Chartered HR Administrative professional with over 5 years of experience in human resource management. Proven expertise in HR administration, training, recruitment, and performance evaluation. Adept in leveraging modern HR technologies and systems such as Microsoft Office, ERP Oddo, Slack, and ZKTimes 5.0. With certifications in ISO 9001 Lead Auditor, ISO 22301 Lead Implementer, and HSE 123. Committed to continuous improvement and fostering a positive work environment. EXPERIENCE
HR Manager
Advanced International Merchants Limited – International Logistics and Trade Company January 8th, 2024 – Present
Spearhead HR initiatives for a dynamic organization with a focus on recruitment, employee engagement, performance management, and organizational development.
Manage the full employee lifecycle, including onboarding, training, and disengagement processes.
Develop and implement HR policies and procedures aligned with organizational goals.
Provide strategic support to senior management in workforce planning, employee relations, and HR compliance.
Oversee HR technology solutions, improving the efficiency and effectiveness of HR operations.
Coordinate employee health and safety initiatives to ensure compliance with regulatory standards.
Managed payroll, employee benefits, and performance tracking systems.
Lead the team of ISO 9001 Quality Management Systems Internal auditors.
Implement Business Continuity Management Systems according to ISO 22301. HR Executive
Advanced International Merchants Limited– International Logistics and Trade Company March 4th, 2022 – January 8th, 2024
Administered the recruitment process, including job postings, candidate screening, interviews, and job offers.
Assisted in the development and delivery of HR training programs to improve employee skill sets and company-wide knowledge.
Facilitated communication between management and employees to address grievances and resolve conflicts.
Managed employee benefits administration, ensuring compliance with company policies and local regulations.
Assisted with the recruitment process, including candidate screening, interview coordination, and onboarding.
Lead the team of ISO 9001 Quality Management Systems Internal auditors. HR Admin Executive
Tenol-Alpha – offering business advisory Service, Training and ISO certifications February 3rd, 2020 – February 27th, 2022
Provided administrative support to the management, ensuring smooth day-to-day operations.
Maintained employee records and ensured compliance with labor laws and company policies.
Coordinated employee engagement activities to promote a positive organizational culture.
Enrolled customer on required Training via PECB platform.
Carried out periodic customer satisfaction survey.
Ensure documents are controlled.
EDUCATION
BSc Political Science
University of Lagos, Akoka.
Graduated: 2018
CERTIFICATIONS
Chartered HR Professional (ACIPM) – Chartered Institute of Personnel Management (CIPM).
ISO 9001 Quality Management Systems Lead Auditor – Exampler Global.
ISO 22301 Business Continuity Management Systems Lead Implementer – PECB.
Occupational Health and Safety Environment 1, 2, and 3 Certified. SKILLS
Employee Relations, Recruitment & Onboarding, Performance Management, HR Policies Development.
HR Systems & Technology: Microsoft Office, Oddo ERP, Slack, ZKTimes 5.0.
Compliance & Auditing: ISO 9001, ISO 22301, HSE Compliance.
Effective written and verbal communication skills; conflict resolution and negotiation.
REFERENCE AVAILABLE UPON REQUEST
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