Customer Service Inventory Management

Kiara Charles

Cascadoux Village, Mayaro, Trinidad & Tobago 1-868-***-**** *************@*****.*** Professional Summary

Motivated and dependable professional with strong customer service experience and a solid background in retail operations. Proven ability to work efficiently in fast-paced environments, manage inventory, assist with daily operations, and provide excellent support to both customers and management. Known for being adaptable, organized, and eager to learn, with a positive attitude and strong work ethic. Currently seeking opportunities to grow and contribute in dynamic team settings. Skills

Basic math skills, Computer-literate, Flexible and adaptable, Analytical and critical thinking, Multitasking abilities, Dependable and responsible, Excellent customer service, Ability to take orders, Able to manage inventory, Able to work in a team, Merchandise presentation, Customer engagement, Inventory management, Team collaboration, Leadership during change, Organizational skills, Time management, Inventory control, Empathy and patience, Written and verbal communication, Drawer balancing Work Experience

Cashier

Gypsy's Supermart – Mayaro, Trinidad and Tobago

September 2022 – July 2025

Operated cash register efficiently during busy customer hours.

Greeted customers entering store and responded promptly to customer needs.

Built relationships with customers to encourage repeat business.

Worked a flexible schedule and extra shifts to meet business needs.

Restocked and organized merchandise in the front lanes.

Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.

Stocked, tagged, and displayed merchandise as required.

Worked closely with the shift manager to solve problems and handle customer concerns.

Ordered and purchased from companies on a daily basis.

Assisted the manager in the day-to-day running of the supermarket when absent.

Made the weekly roster for myself and other employees.

Maintained cleanliness and organization of checkout area consistently.

Collaborated with team members to ensure smooth operations.

Oversaw inventory management and coordinated supply chain logistics.

Provided leadership during times of organizational change or crisis situations.

Occasionally paid employees.

Education

Sital College

Certificate of Participation in a 24-Contact-Hour Administrative Assistant Course April 2024

Cowen Hamilton Secondary

High School Diploma

January 2020

Subjects: English, Mathematics (currently re-doing), Principle of Business, Food and Nutrition, Spanish, Physical Education

Activities and Honors

Online baking business: Kikiskrumbs, Drawing / Arts and Crafts, Cooking References

Israel Nurse – 392-7078

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