CURRICULUM VITAE
MARY D PATTERSON
Certified SHRMP-Human Resources Director
Internal Account Auditor
Email: ****.************@*****.***
Telephone: 919-***-****/919-***-****
OBJECTIVE: BUSINESS CONSULTANT SEEKING A FULLTIME REGULAR JOB FOR WORK.
EXPERT BUSINESS FINANCIAL ANALYST, ACCOUNTANT & HR MANAGER
Enthusiastic. Organized. Detailed Oriented. A dedicated, versatile, results-driven accounting professional with over 20 years’ experience managing accounts payable, accounts receivable, taxes, and payroll. Experience developing exceptional relationships with clients, peers, and senior leadership to provide sustainable business solutions & results. Proven problem solving and analytical thinking skills, that is ethically deadline-driven, and focused, with strong interpersonal, communication, and problem-solving skills, a fast-learning curve with the ability to learn new processes and software quickly, possessing the ability to adapt to evolving industry trends. Trainable. Coachable.
Entrepreneurial mindset driven, a dedicated professional with the drive and skill set to excel in a fast-paced leadership role enhancing a company’s ability to capture profitable markets, by consistently excelling project objectives and delivering accurate, efficient financial management support. Deadline driven with strong work ethics.
CORE COMPETENCIES
*Business Analyst with Financial, Budget & Internal Cash Audits & Accounting*
* Attention to Details *Claims* Taxes* Team Leadership *
*HR Supervision Manager* MS Office Suite Power Point Trainer*Data Processing* MS Excel*
EXPERIENCES & ACHIEVEMENTS:
RANDSTAD STAFFING @Ciena 05/2025-08/2025
Human Resources Business Partner
Recruit, Onboard, Interview Prospective Candidates for hire.
Deciding on change management needs to support business strategy and plan; Implement necessary measures and actions to facilitate change, including communication, reorganization, performance management, motivation, and/or project agenda recognition.
Hire full-time prospective candidates for work by conducting interviews for needed specialized skilled sets.
Process confidential employee documents and information for Onboarding in SharePoint.
Coordinate and collaborate partnerships for talent acquisitioning. Managed asynchronous work, collaborating with international partners in Europe, Japan, India, China, around the world.
Ensure organizational structures and principles align with company equity operation rules and standards.
Building performance culture in the organization meeting goals and targets to enhance business performance identifying and fixing issues taking actions for rhetoric remediation.
Manage, maintain and track vulnerability remediation projects, ensuring timely completion and cross-functional collaboration.
Lead work sessions with stakeholders to align on timelines, priorities, dependencies, and remediation paths, plans and decisions delivering end results for success.
Perform all other duties as needed, requested, and required daily using MS Excel, Outlook, Workday, MS Word, MS Power Point, Fieldglass, Kantada.
SECOND TIME AROUND (STAR) MINISTRY
Human Resources Business Partner 07/2023-05/2025
Process confidential employee documents and information daily. Collaborate with other nonprofit organizations to assist people and the community for support after catastrophic floods, hurricanes, fires for support. Prepare financial documents for confidential record keeping, employee payroll, and business taxes. Train Code of Conduct, Work Ethics, and OSHA Safety for New Hires on the job for Compliance.
Perform all other duties, requests, and requirements, as needed on a daily basis for overall organization business operations success. 2+years of experience in a coordinator, administrative, or support role, within a client-focused environment. Timekeeping. Overtime. Paylocity.
High proficiency with MS Office, Excel, PowerPoint, Fieldglass, Salesforce, MS Workday, Payroll. ADP.
Strong written and verbal communication skills. Quality customer service skills for aptitude and attitude.
Ability to clearly convey complex information to diverse audiences. Support team building with leadership.
Strong ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
Demonstrated ability to work effectively in a team-oriented environment with multiple stakeholders.
Proven track record of successful process improvement and project management. Conduct internal audits.
Meet with stakeholders for collaborating monthly business operation goals to plan objectives. Prepare income tax
Accountable for maintaining a high level of data quality and accuracy in the systems as well as documentation (i.e., I-9s, Policy and Procedures) handling confidential documents and employee information as needed.
US TECH SOLUTIONS @ Bridgestone Americas
Human Resources Business Partner 06/2022-07/2023
Responsible for coordinating on-going recruiting practices. Escalate complex problems to hiring management team and appropriate support specialist. Respond to and diagnose problems through discussion with others including problem recognition, research, isolation, and follow-up steps with onboarding process based upon human resource talent acquisition SOPs. Identify, Evaluate, and prioritize customer problems and complaints. Teach and train Code of Conduct, Work Ethics, and OSHA Safety to new hires for compliance.
Orchestrate, plan, coordinate best business practices and needs, facilitate job fairs, seminars, holiday celebrations, employee recognition, rewards, and special events. Schedule interview appointments for qualified candidates for job opportunity/work. Assisted employees with Payroll, Overtime, Income Tax withholdings, Benefits and Compensation in MS Workday, MS Excel, Power Point, Badge Maker, ADP, Paylocity, Dayforce, Scout, Indeed under EEOC, FERPA, HIPPA, Federal, and State Laws.
Recruit, Talent Acquisitioned, Interviewed, Onboarded, OSHA Trained, Hired over 1100 New Hires from beginning to end with job offers, badges, schedules, start dates and on-site reporting time for punctuality.
ROBERT HALF ACCOUNTING FINANCIAL SERVICE 10/2021-05/2022
Internal Accounts CPA Auditor / Business Analyst—Durham Housing Authority Consultant
Research and track rental invoices for payment, nonpayment, payment pending, or denial by updating SAP with payment information for internal audit readiness control, tracking and audit compliance, using MS Excel and SAP GUI 7.6 under GAAP/SOX guidelines. Update accounting files with internal financial audits.
Collected over $1 Million dollars in outstanding operation cost due to COVID19 Pandemic with outstanding lease agreement and rent payments with efficiency for the Durham Housing Authority & HUD.
Ensure timely updates of database with MUNIS ERP experience, image scanning documents to hard-copy and electronic versions, distribution to client files proactive tracking receipts, payments, and/or delinquent debts with vendors for accurate billing, re-negotiating or negotiating the processing of tenant leases without bias for resolution of inquiries or discrepancies, for reconciliation of leasing payments using MS Excel, SharePoint, MS Office 365, Workday, SQL, AS/400 Legacy system applications for bank deposits, month end close reports, account holds, audit compliance, audit readiness, and cash account records for pending payments and receivables under GAAP, Federal, State Laws, and Fair Housing Urban Development (HUD) guidelines. Collecting over $1Million.
CCI at IBM/SETERUS/CHASE (IBM Closed 25000 Layoffs) 01/2010-01/2019
Internal Mortgage Account Auditor& HRBP
Process delinquent mortgage and property tax payments in fast paced call center accurate accounting practices for modifications, refinancing, traditional sales, or foreclosures using LTV ratios, Citrix, WUQC, Legacy, WATSON. Collecting over $85Trillion in Chase Bank delinquent payments. Coordinate business accounting needs for account receivables, payables, and financial transactions paying attention to details.
Research, analyze, review real estate deeds, mortgage notes, property tax discounts, payments/pay offs.
Kelly Services at Blue Cross Blue Shield of NC (Company Downsized with Layoffs) 01/2006-01/2010
Internal Medical Claims Accountant Specialist & HRBP
Pay, deny, adjudicate million dollar medical and dental claims using ICD9/10/CPT4 codes using Lawson, Siebel, with paying attention to details for inpatient authorizations for accounting accuracy and annual bonus checks for processing checks to providers, subscribers, and patients for payment. Over $98 Billion.
OTHER DATA:
Strategic Recruiting: Knowledge to consult/advise senior leaders as needed with analytical data.
Technology & Systems: Fully utilize Key’s applicant tracking system and other online document resources, ensuring accurate candidate tracking and reporting knowledge of MUNIS ERP, HRIS, SAP, Application tools.
Internal Collaboration: Partner with internal teams to share talent, best practices, and market intelligence.
Project & Search Management: Manage an average of 20 to 25 searches and projects concurrently.
Onboarding & Vendor Management: Assist in onboarding new hires and manage relationships with external vendors, stakeholders, business owners, including search firms.
Continuous Improvement: Stay informed of recruiting best practices and contribute to department initiatives and projects as needed, required, and requested. Plan best business practices over twelve years for operations.
Candidate Qualifications:
Education: Bachelor’s degree or equivalent computer, human, business operation experience.
Experience: Minimum of 5 years of professional tax processing, and 10 years employee recruiting experience, with at least 5 years of full lifecycle recruiting experience. 20 years cash handling, debt reconciliations, and 25 years customer service with the public and private income tax processing.
Advisory Role: Demonstrated ability to advise hiring managers on recruiting strategies, candidate assessment, and market trends. Teambuilder, Team Leader, Team Player.
Skills: Strong business acumen, project management, analytical thinking, and communication skills.
Agility: Ability to thrive in a fast-paced, complex environment with a proactive and resourceful approach to challenges. Taking full responsibility of all completed processed tasks.
Tech Savvy: Efficient use of technology to streamline recruiting processes.
Top 3 Qualifications:
Experience: 10-15 years of recruiting experience in both private and public sectors.
Industry: Experience recruiting in the construction, manufacturing, education, business, and mortgage sectors.
Advisory Role: Proven ability to serve as a trusted advisor, tax advisor, not just a candidate pusher, but someone who can provide counsel to managers and collaborate effectively with leadership involving substantive resources and changes in established practice for overall business operation success.
EDUCATION & CERTIFICATIONS:
H.S. Diploma Charles E Jordan Sr. High
North Carolina Central University-- Bachelor Business Science Degree 1996
Human Resources Director Paid Internship for Apprenticeship
North Carolina Central University--
Michaux School of Education
Master’s Degree in Computer Science 2006
Certificate in SHRMP, CPA, Notary,2021
Certificate in IBM A&T CISSP2018
Certificates in BCBS NC Medical Claims Specialist
Certificate in State of NC Gov’t Career Readiness
Certificate in Accounting and Finance
Certificate in NC Notary Public 2021-2027
Certificate in Human Resource Manager Professional
NOTE: The Information held within this curriculum vitae or resume is to be used solely for the purpose of
Employment and not duplicated or used for any other purpose other than what is intended may result in copyright grounds for a lawsuit held admissible in the court of law.