F&B manager

Sunil Shetty

B/***, CHandresh Udyan Chs, Lodha heritage, Deslepada, Nandivali,Dombivli east, Thane ( Maharashtra ) India

Contact No: +232-********,+255-*********

Email ID.: ************@*****.***

Professional Summary

Results-driven individual with 16 years of successful experience as a Restaurant Manager in chain concepts. I am committed to providing an incredible guest experience to all diners so they will continue to patronize the establishment. Food quality is of top importance to me, and I strive to ensure that all plates served look and taste amazing. I am talented in working with a team of employees from diverse backgrounds and using creative methods to keep everyone motivated and working towards a common goal.

Work Experience

Restaurant Manager

Leo Restaurant & Cafe, Freetown.

Dec 2023 - May 2025

New Monsoon Restaurant, Zanzibar, Tanzania. May-2021 – Apr-2023

Noble House Hotel’s & Restaurant’s (Ghana, West Africa) May-2009 Dec-2020

Coordinated a new kitchen work schedule for employees and developed a different ingredient ordering system to help lower food cost by eight percent.

Ensured that all staff members were committed to delivering top quality food by educating staff about menu items and portion sizes, which reduced meals being sent back by 10 percent.

Maintained a hazard-free kitchen and promoted safe food handling practices.

Launched an employee training initiative to help address customer service complaints in service, reducing complaint numbers to fewer than two per day.

Oversaw the weekly server and kitchen staff schedule and rearranged shifts and personnel to accommodate changes in business and staff strengths and weaknesses.

Evaluated staff performance using a set of company standards and made recommendations for improvement or praise.

Restaurant Manager,

Mayfair Garden Restaurant, Pune.

January 2007 – May 2009

Food & Beverage controller and Cashier,

Indian Spice Restaurant Goa.

Feb 2005 - Aug 2006

Store manager and accounts

Gopi enterprises Sierra Leone ( West Africa)

July 1999 - Feb 2002

Led a series of server contests on upselling extra items that helped increase the average check amount by five percent.

Developed new menu items and decided on specific items to feature as specials depending on the time of year, ingredient pricing and other promotions.

Overhauled an inventory and ordering system to create a more cost-effective way to store and purchase new ingredients.

Education and Training

SSC from Mumbai in the year 1995 HSC from Mumbai in the year 1997 Skills

Focus on delivering more in customer service and making sure each patron is satisfied.

Strong ability to motivate people and influence them to work harder and more efficiently.

Incredibly gifted with oral and written communication.

Excellent listening skills that is helpful with workplace problems or with customer concerns.

Dedicated team player and company cheerleader.

Hobbies and Interests

Cricket, chess, cards, watching movies. Place

Mumbai

Date – 25th June 2025 Sunil Sunder Shetty

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