Brandi Hibbard
C: 904-***-**** **************@*****.***
Professional Summary
Dedicated and highly trained Emergency Services Professional with extensive experience in emergency dispatch, medical assistance, and fire rescue. Skilled in responding to critical situations and dispatching appropriate units. I am pursuing an associate’s degree in medical assisting and am committed to delivering exceptional care in high-pressure environments.
Certifications
First Responder Certification
Emergency Vehicle Operator Course (EVOC)
Wildland Fire Courses (S130, S190)
Emergency Medical Dispatcher
911 Telecom Certification
Certified Clinical Medical Assistant
EHR Certification
Education
Bryan University, Phoenix, AZ
Certification in medical assisting (Received May 2025), Associate expected February 2026
Williston High School, Williston, FL
High School Diploma (2014)
Graduated with a 3.4 GPA
Member of FFA, 4H, and Student Government
Work Experience
Monitoring Specialist Vivint Home Security (Remote)
January 2022 – Present
Answer and respond to medical, fire, and burglar alarms promptly.
Transfer customers to appropriate departments and dispatch authorities when needed.
Demonstrate strong multitasking skills, managing multiple alarms and customer inquiries simultaneously.
Emergency Dispatcher Clay County Fire Rescue Dispatch, Green Cove, FL
January 2020 – January 2022
Managed incoming emergency calls and dispatched units based on priority.
Provided emergency medical instructions over the phone to assist callers before help arrived.
Maintained calm and clear communication with first responders and callers.
Animal Control Dispatcher Clay County Animal Services, Green Cove, FL
October 2019 – January 2020
Dispatched animal control officers for rescue, stray animal reports, and emergencies.
Secretary & Volunteer First Responder Bronson Fire Department, Bronson, FL
April 2014 – Present
Filed fire/medical reports for state compliance.
Assisted in scheduling and department coordination.
Responded to fire and medical calls, coordinating with other units.
Operated an 800 MHz radio system for emergency communication.
Assisted EMTs with patient care and transport.
Receptionist & Triage Nurse Williston Pediatrics, Williston, FL
February 2016 – May 2018
Greeted patients, scheduled appointments, and processed insurance paperwork.
Escorted patients to exam rooms, took vitals, and assisted doctors.
Administered shots and managed supply inventory.
Sandwich Artist Subway, Williston, FL
August 2014 – August 2016
Provided customer service and prepared orders per specifications.
Handled cash transactions and resolved customer complaints.
Volunteer Experience
Volunteer Casey Moore Cutting Horses, Williston, FL
May 2010 – September 2014
Trained and rode horses for equestrian shows and events.
Assisted with upkeep and maintenance of the stables.
Volunteer Tennessee Walker Farm, Williston, FL
July 2010 – August 2014
Groomed and administered medications to equine and other farm animals.
Skills
Emergency Services Skills
Emergency Dispatch
First Aid & CPR
Crisis Communication
Fire Safety & Rescue
Medical Assisting Skills
Vital Signs Monitoring
Phlebotomy
Patient Care & Support
Medical Terminology
Computer Skills
Microsoft Office Suite (Word, Excel, PowerPoint)
Adobe Photoshop, Flash, Dreamweaver
Intergy, Glo
Citrix
VmWare
Genesys
References
Available upon request