Customer Service, Retail, Warehouse, Beer and Wine Sales

GIANCARLO ALVARADO

Knightdale, NC 201-***-**** ********.*********@*****.***

Experience

Grocery Stocker 07/2024 to Present

Lowe’s Food- Knightdale, NC

• Collaborated with team members to complete stocking tasks quickly during off peak hours for minimal disruption to shoppers.

• Contributed to increased sales by keeping shelves stocked with high demand items at all times.

• Reduced damaged stock by effectively handling, storing and organizing items in designated areas.

• Monitored inventory levels to ensure adequate stock is available.

• Implemented first-in-first out principle by rotating products daily to ensure expired products were removed.

Crew Member 09/2023-07/2024

Walmart – Clayton, NC

• Provided exceptional customer service in a high-volume, fast pace setting.

• Ensured proper handling of cash transactions in compliance with company policies.

• Ensured proper handling and security of merchandise in restricted areas. Line Cook 12/2021-08/2023

Choolaah- Pittsburgh, PA

• Prepared food according to safety standards and presentation guidelines.

• Restocked supplies and maintained fresh food displays to reduce customer wait times.

• Assisted head chef with food preparations to ensure seamless workflow.

• Kept prep work areas clean.

• Ensure cooking utensils were properly sanitized prior to being used. Waitstaff 03/2019-11/2021

Cellar on Penn- Pittsburgh, PA

• Maintained food quality and safety during prep and service.

• Provided exceptional customer service in a fast pace setting Cashier 07/2017-03/2019

Restuarant Depot- South Hackensack, NJ

• Processed transactions quickly & accurately using POS systems.

• Provided high quality customer service.

• Monitored inventory and ensure high number of stock is available for customers

• Safely and securely handle cash transactions in accordance with company policy Education

Hackensack High School

High School Diploma- Hackensack, NJ

Skills & abilities

• Bilingual Fluency (English & Spanish)

• Customer Service & Client Relations

• Data Entry & Records Management

• Clerical & Organizational Excellence

• Time Management & Task Prioritization

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