Services Coordinator Ii
Resume:
Erica Jackson
I have ** years of healthcare experience.
Birmingham, AL 35215
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Services Coordinator II
Guidehouse - Birmingham, AL
February 2022 to Present
Receive charge tickets, charge cards, operative logs/circulating slips and other source documents. Performs complete registration, including demographic and insurance data. Identify missing charges, reviews tickets for completeness, provides follow up on open deficiencies. Creates batches for charge entry. Researches and appends appropriate NPI or UPIN. Edits mismatch locations by verifying data in Idx. Charge Entry/Billing Representative
Pathology Associates of Alabama - Birmingham, AL
February 2020 to October 2021
I registered patients and entered charges for multiple entities. I was backup for other billing and collection personnel. Enter all outreach charges each month. Research and resolve problem accounts by calling referring doctor for patient information after first utilizing other sources. Open on computer including morning processes and reports, electronic filing of Capario claims, transmitting statements to Data Media and mailing manual claims. Document all of the billing and collection activity. Him Credentialing Technician
Select Specialty Hospital - Birmingham, AL
July 2019 to April 2020
Assist in the maintenance of timely and accurate paper and electronic records. Filing transcribed reports and other documentation. Scan charts for admissions and discharges within 3 days and concurrently once a week. Coordinates workflow on the systems and processes paperwork. Analyze charts for deficiencies record inventory act as a liaison for physicians. Responsible for release of information granting and viewing specific privileges with health staff.
Admissions Coordinator
UAB Medicine Temporary Service - Birmingham, AL
January 2019 to October 2019
Responsible for registering patients in the emergency room, entering correct insurance and demographic information. Scanning driver licenses and insurance cards into the system. Collecting co-payments, obtaining signatures from patients for consent to treat them for billing purposes. Verifying active insurance coverage. Booking reservations for management and supervisors. Responsible for approving or denying charity care based on income and referrals. Answering high volume phone calls. Responding to emails in a 24 hour period. Explains financial requirements to the patient or responsible party. HIM Technician
UAB Callahan Eye Hospital - Birmingham, AL
April 2013 to October 2018
Responsibilities were answering high volume phone calls. Answering faxes from other hospitals and responding to them. Pulling and filing charts. Making sure that the physicians sign off on any documentation needed from outside sources. Release of information in a timely manner. Maintain customer/patient confidentiality according to HIPAA. Audits accuracy of electronic entry. Facilitates resolution of discrepancies. Responsible for scanning lab and emergency reports into the axis systems as well as lock box transactions. Manage and respond to emails along with maintaining a spreadsheet for old charts. Assemble and prepped charts before they sent to iron mountain. Medical Records Specialist
UAHSF - Birmingham, AL
December 2007 to April 2013
Responsibilities were answering phone calls from patients,insurance companies, and disability determination services. Electronic medical records, opening mail daily and issuing it throughout the department. Making sure the subpoenas were done in a timely manner. Help to maintain smooth operational flow by assisting with general clerical duties. Analyzed charts for completion flagged deficiencies.
Education
Some college in Nursing
Lawson State Community College-Birmingham Campus - Birmingham, AL January 2017 to January 2018
High school diploma or GED in General
Fairfield High School - Fairfield, AL
August 1987 to May 1991
Skills
• I have 25 years of experience in health information. I’m knowledgeable of Cerner, Emr, Idx, Horizon, Impact,Nextgen,Microsoft word,excel, and PowerPoint. (10+ years)
• I’m knowledgeable about Microsoft outlook and Healthquest
• Epic
• HIPAA
• Order Entry
• Insurance Verification
• Medical Records
• Medical Scheduling
• Hospital Experience
• Medical Terminology
• Clerical Experience
• ICD-10
• Anatomy Knowledge
• Patient Care
• Customer service
• Microsoft Office
• Data entry
• Computer literacy
• Inventory control
• Medical office experience
• Multi-line phone systems
• Medical Billing
• Front desk
• Microsoft Excel
• English
• AS400 (3 years)
• Communication skills
• Time management
• Organizational skills
• Filing
• CPT Coding
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