Real Estate Customer Service

Suzy Britz

Professional Summary

With over two decades in the real estate industry, recognized for leading teams to surpass sales targets and drive revenue growth. Expert in strategic development, market analysis, and negotiating high-value transactions, consistently expanding market share and achieving sales excellence. Known for innovative sales strategies that capitalize on market trends. Committed to leveraging sales leadership and business development expertise to exceed business goals in competitive environments.

Work Experience

Corey Simpson & Associates - Real Estate Executive/Sales Team Lead Prosper, TX

2018 - Current

• Directed 20+ agents, exceeded sales targets with strategic leadership and customer service.

• Achieved 25%-40% yearly sales revenue increase with innovative strategies.

• Closed 20+ high-value deals, 77% revenue boost in Q1 2022.

• Conducted market research, identified opportunities, set trends.

• Managed budgeting, forecasting, reporting, enhancing financial performance.

• Closed residential and commercial leads, diversified client portfolio.

• Provided market analyses, advised on conditions, pricing, and legalities.l

• Introduced sales metrics, improved lead generation, client acquisition, cost efficiency.

Remax - Real Estate Executive/Sales Team Lead

Dallas, TX

2005 - 2018

• Generated $65 million in annual sales, exceeding sales targets.

• Conducted market research to identify new business opportunities.

• Achieved 50% conversion rate from prospects to contracts in first year.

• Managed prospect pipeline, driving yearly revenue growth.

• Implemented strategies to increase market share and revenue.

• Maintained strong relationships with clients and partners, enhancing satisfaction and repeat business.

• Led sales team to exceed quarterly goals through effective performance management.

• Recognized as Top Producer (2007, 2008) and led Top Producing Sales Team

(2007-2011).

Keller Williams - Real Estate Sales Agent

2002 - 2024

• Developed and executed marketing strategies, boosting sales by 21%.

• Identified and secured prospects, enhancing deal closure rates.

• Conducted ROI analyses for client decision-making and investment optimization.

• Managed client consultations for tailored real estate goal achievement.

• Advised on market conditions and pricing, ensuring informed client purchases.

• Performed competitive market analyses for accurate property valuations. *********@*****.***

945-***-****

Flower Mound TX

Education

Leonard Hawes Real Estate School

• Sales, Marketing, Ethics, Fair Housing,

Mortgage Lending, Appraisals

Northern Illinois University

Dekalb, IL

Bachelor of Arts: Communication Studies

Rock Valley College

Rockford Illinois

Boykin Central Catholic High School

Rockford Illinois

Skills

• Strategic Business Planning

• Sales Leadership & Team Management

• Market Analysis & Research

• High-Value Transaction Negotiation

• Revenue Growth & Financial Management

• Client Relationship Building

• Lead Generation & Conversion

• Competitive Market Positioning

Additional Experience

• Licensed Home Daycare for Police

Officers and Teachers, Crystal Lake,

Illinois 1992 – 2001

• Loan Processor, Principal Financial Group

1989 - 1992

Volunteer Experience

• Led rescue and placement of 100+ Old

English Sheepdogs into forever homes;

managed logistics and fundraising for care

and transport.

• Promoted AKC purebred breed awareness

and preservation through active show

participation and community engagement.

.

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