Front Desk Valet Driver
Resume:
*WORK EXPERIENCE *
Receptionist – Velero Hotel Doha Lusail
October 2024 till Present
Manage front desk operations during the night shift, ensuring a smooth check-in and check-out process for guests.
Balance all revenue totals cash against revenue reporting
Make adjustments to any discrepancies
Settle credit card changes through batch processing
Post the charges such as food room rate or telephones calls, to guest ledger
Charging guest, no shows and base charge off of contractual agreements through the sales department.
Pre-registered, blocked reservations and took same day reservations.
Used guests name a minimum of three times during check- in and check-out.
Provided the highest quality of service to the customer at all times and maintained the hotel's high standard of service and hospitality.
Processed all guest requests and relayed messages; accepted and recorded wake-up call requests.
Handled accounting of money, receipts, guest accounts and credit through the operation of the FD computer system.
Assisted customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc.
Concierge Agent/Valet Driver – Velero Hotel Doha
Lusail by IHG - April 2023 till Sept.2024
Concierge Agent/Valet Driver - Millennium Central
Doha Feb, 2022 to Mar, 2023
Attend the main entrance door and welcome/farewell guests, arrange and manage transfers, help guests with directions and perform as the first and last impression for them.
Providing friendly and efficient service to guests while transporting their luggage and providing other services as needed.
Opening vehicle doors for guests and aiding in the removal of luggage and personal belongings.
Driving vehicles to designated areas and safely parking them. Recording parking spots and placing guests' keys in a safe location.
************@*****.***
About Me
Experienced and versatile professional with
a strong background in accounting,
document control, hospitality, and driving.
Over 5 years of experience as an Assistant.
Accountant and Document Controller, with
proven skills in financial record-keeping,
data management, and administrative
support. More than 14 years of light vehicle
driving experience with a clean record,
including guest valet services. In the hotel
industry, have over 3 years of hands-on
experience as a Bellman, Valet, and
currently as a receptionist- delivering
excellent guest service, managing front desk
operations, and ensuring a welcoming
experience for all visitors. Known for
reliability, professionalism, and the ability to
handle multiple responsibilities in fast-
paced environments.
LANGUAGES:-
English
Nepali/Hindi
Arabic ( Basic)
ACHIEVENTS
Employed of month Dec, 2024
TURE HOSPITALITY
KAIMUDDIN KHAN
Receptionist, Concierge agent/Valet Driver,
Sales Supervisor, Accountant, Document Controller
Salesman A.N.K Shoes Udyog Bhairahawa-Nepal Aug, 2017
– Aug, 2019
Selling products and services using solid arguments to prospective customers.
Performing cost-benefit analyses of existing and potential customers.
Maintaining positive business relationships to ensure future sales. Self-Business: Khan Egg Pasal (Grocery Items) Jan, 2020 to Jan, 2022) RELVANT SKILLS
Exceptional experience in handling credit card.
Strong PMS experience in opera software.
Transactions using electronic draft system.
Familiarity with emergency procedures.
Familiarity with the hotel property, hotel staff, van service area, and hotel services with hours of
operation.
Thorough knowledge of reporting all necessary
reporting procedures in documenting customer
requests.
Sound knowledge of resolving any discrepancies with departments out of balance.
Deep knowledge of resolving customer complaints.
Huge knowledge of responding to customer
immediately upon entering the lobby.
Assistant Accountant and Document Handling Qatar First building& Construction Co. Doha-Qatar - 17th July 2011 to 1st Jan, 2017
Manage all accounting transactions.
Handle monthly, quarterly and annual closings, Petty Cash
Reconcile accounts payable and receivable.
Ensure timely bank payments.
Ensure timely bank payments.
Manage balance sheets and profit/loss statements.
Audit financial transactions and documents.
Reinforce financial data confidentiality and conduct database backups when necessary.
Maintained regularly by manually documenting all transactions in the Tally System.
Keep record of all equipment and staff and update monthly.
Processed transactions of safety requirements (Induction) of equipment and operators on site.
Keep civil work record and excavation project works. EDUCATION
12th/I. Sc. (Maths) in New
Horizon College
CERTIFICATIONS
Computer Course (6
months) from Creative
Computer and Training
Center
Driving Licence (LMV)
#Issue:15.11.2012
#Validity:11.04.2027
Front Office Training (MPS-
Opera Training)
SKILLS SUMMARY
Written and verbal
communication skills.
Customer service.
Multitasking and
prioritizing.
Dependability.
Familiarity with
Microsoft Office.
Problem-solving.
Ability to work under
pressure. Attention to
detail.
Contact this candidate