Proficient in all levels of hospitality

CONTACT ME

Las Vegas. NV

Phone: 702-***-****

Email: ************@*****.***

AREA OF EXPERTISE

Financial Oversight

Scheduling

Team Leadership

Staff Training & Development

Health & Safety Compliance

Conflict Resolution

Inventory/Stock Control

Wine & Spirits Knowledge

Event Hosting

Brand Representation

Guest Experience

Fine Dining & Table Etiquette

POS SYSTEMS

Aloha

Toast

InfoGenesis

CERTIFICATIONS

Alcohol Awareness (TAM)

Food Handler Safety (SNHD)

Learn2Serve

CPR/First Aid Certified

CAREER HIGHLIGHTS

Recognized in the Michelin Guide during tenure at Dipdipdip.

SHANELLE MCGEARY

RESTAURANT OPERATIONS PROFESSIONAL

PROFESSIONAL SUMMARY

Energetic and creative restaurant professional with over 10 years' experience working in fast-paced environments with conflicting demands. Responsible for day-to-day service operations. Recommended procedures to improve workflow and worker performance to increase quality of services and job safety. Ready to add value and take on new challenges with a successful company.

PROFESSIONAL EXPERIENCE

BAR MANAGER

Zenshin, Las Vegas, NV 03/2025 - 08/2025

Oversaw scheduling, inventory management, and supply orders to maintain a fully stocked bar and proper inventory. Managed a team of bartenders, barbacks and servers including scheduling, hiring, training and performance supervision. Enforced strict compliance with health, safety and alcohol regulations. Handled vendor relationships, maintaining strong supplier partnerships. Managed budgets and reconciled daily sales. Executed bar promotions and events to boost revenue and drive customer engagement. Oversaw daily operations of a high-volume bar, ensuring seamless service and guest satisfaction.

OPERATIONS MANAGER

Dipdipdip Tatsu-Ya, Austin, TX 05/2023 - 01/2025

Lead all aspects of restaurant operations including front and back of house. Responsible for financial performance including budget, inventory and P&L. Monitored and controlled costs, labor, inventory and waste. Maintained operations standards in line with brand expectations. Recruited, hired, trained and scheduled staff. Fostered a positive, productive work environment through coaching and mentorship. Contributed to local marketing efforts, including social media to increase restaurant visibility. Ensure consistent delivery of high-quality food and service. Promoted a customer first mindset across the entire organization.

OPERATIONS MANGER

Soto, Austin, TX 10/2022 - 05/2025

Responsible for overseeing the daily operations of a high-end Japanese restaurant. Ensured operational excellence, profitability, and a top-tier customer experience. Responsible for managing budgets and P&L. Monitored labor cost, operational expenses and sales performance to maximize profitability. Led teams, enforced standards, and implemented strategic initiatives to drive business success. Foster a positive, team-oriented work environment that aligns with company values. Enforced compliance for health and safety. Ensure exceptional guest satisfaction by monitoring service levels and resolving issues promptly.

RESTAUARANT SERVICE PROFESSIONAL

CUT, By Wolfgang Puck, Las Vegas, NV 01/2019-10/2022

Delivered high-end multi-course service with deep knowledge of wine and culinary pairings. Maintained formal table service etiquette, timing precision and discreet guest approach. Trained and supported front of house staff on menu knowledge, floor operations and service flow. Upsold premium items and special pairings with confidence and authenticity. Provided outstanding customer service

EARLY CAREER

HOSPITALITY PROFESSIONAL 01/2013 – 1/2019

Carson's Kitchen, People's Republic, Bouchon, Cracker Barrel

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