Sales Specialist On-Site
Resume:
*************@*****.***
Alpharetta, Ga. Remote + On-Site
Amanda Westbrook
Senior Sales Specialist. High Ticket Closer. Designer Your Client’s Next Best Friend
14+ years of experience joyfully helping people make decisions. Roles and skill sets are vast, but my most successful venture has been small business ownership, providing in-home services in the Capital of Luxury, Alpharetta, GA. I have experience across various industries, including SaaS, drafting, home improvement contracting, B2B, B2C, direct sales, self-promotion/branding, interior finish specialization, showroom displaying, product presentation, merchandising
(showroom, warehouse, and retail), client walkthroughs, customer presentations, and high-ticket closing (30K+). I often joke that my job is to "make things pretty"
– and I’m very good at it. My organizational and analytical skills have earned me success/promotions in many roles. Core Competencies:
● Client Retention & Relationship Management: Skilled at asking insightful questions, following up consistently (daily to monthly), and providing personalized attention to ensure client satisfaction and long-term retention.
● Sales & Business Development: Expertise in high-ticket sales, cold calling, client acquisition, and closing contracts in high-volume environments.
● Design & Visualization: Strong skills in using tools like Design 2020 for kitchen and space planning, as well as 3D animation and Photoshop for creating visual presentations.
● Problem-Solving & Adaptability: Thrive in fast-paced, high-pressure environments, bringing creative solutions and quick adaptability to every situation.
I am always open to new opportunities and challenges, enjoying the chance to learn and become a knowledge expert in any field I pursue. Professional Experience:
Showroom : Kitchen Design Expert and Specialist
Downtown Alpharetta — February 2024–Present
● Acted as a trusted consultant for clients, answering questions about products, services, and the design process.
● Utilized daily math for measurements, blueprints, and configurations to design kitchens, closets, bathrooms, and creative spaces, with a primary focus on cabinetry.
● Managed high-volume sales consultations and closed high-ticket contracts.
● Built and maintained B2B relationships with contractors, vendors, and real estate professionals.
● Proficient in 3D rendering design software (Design 2020) and regular 3D animation/Photoshop programs. Lowes: High Ticket Sales Specialist - Flooring & Interior Decorator Burlington, Vermont — October 2023–January 2024
● Applied math daily to calculate square footage and design floor plans based on contractor measurements.
● Gained and maintained clientele from both single homes to large commercial services.
● Demonstrated deep knowledge of flooring, bath, tile products, and interior design solutions.
● Managed high-volume outbound calls, emails, and follow-ups to ensure client satisfaction. HomeDepot: Night Shift Department Supervisor D28
Johns Creek, Georgia — December 2021–September 2023
● Promoted to Warehouse Supervisor of the #1 selling department within 3 months due to organizational excellence, performance under pressure, and adaptability.
● Enhanced the customer shopping experience by overseeing merchandising, visual design, and product displays.
● Collaborated with store management and the night shift team to implement process improvements, guidelines, and problem-solving strategies in a fast-paced, high-stress environment.
Education:
A.A. in Business Administration, Georgia State University Skills:
● Data Management & Digital Literacy: Proficient in operating systems, software applications, and the Adobe Suite.
● Project Management & Methodologies: Experienced in Python and general project management practices.
● Strong Interpersonal Skills: Exceptional client relationship management, customer service, and problem-solving capabilities.
● Public Speaking & Presentations: Experience delivering presentations on complex topics like Science, Quantum Chemistry, and Quantum Physics
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