Senior Human Resources Business Partner

OMER YOUNUS KHOKHAR

Rawalpindi, Punjab, Pakistan

*.***********@*****.*** +92-302-******* +92-300-******* LinkedIn: linkedin.com/in/omer-khokhar-hr-consultant313 PROFESSIONAL SUMMARY

Strategic and award-winning Human Resources Consultant/HRBP with 20+ years of experience delivering high-impact HR solutions across BPO, retail, manufacturing, and startup environments. Known for architecting scalable HR systems, revamping talent acquisition strategies, and driving cultural transformation. Recognized as Pakistan’s Most Client-Focused HR Consultant (2024) by Wealth & Finance UK. Demonstrates a proven track record of reducing attrition, increasing hiring efficiency, implementing HR technologies, and aligning HR with business growth.

CORE COMPETENCIES

HR Strategy & Organizational Alignment

Talent Acquisition & Recruitment Optimization

HRIS Implementation & Process Automation

Performance Management Systems (KPIs/OKRs)

Culture & Change Management

Employee Engagement & Retention

Workforce Planning & Restructuring

Compensation & Benefits Design

Training, L&D Strategy

HR Analytics & Compliance

PROFESSIONAL EXPERIENCE

Senior HR Consultant (Freelance)

Self-Employed Mar 2023 – Present

Delivered HR consultancy to 30+ clients, designing customized HR systems, SOPs, and policy frameworks.

Reduced average time-to-hire by 40% by introducing competency-based hiring models and ATS systems.

Implemented three end-to-end HRIS platforms, decreasing administrative workload by over 60%.

Led executive coaching initiatives that improved leadership decision-making and internal communication scores by 25%.

Developed employee engagement and performance tools, achieving client-reported productivity improvements of 15–20%.

HR Manager – Organizational Development

RingTech BPO Dec 2024 – Present

Cut cost-per-hire by 35% through automation and optimized sourcing strategies.

Increased employee retention by 22% in 12 months by launching wellness and career development programs.

Spearheaded the integration of a cloud-based HRIS, reducing payroll errors by 99% and slashing HR admin time by half.

Introduced structured training programs for US/UK support teams, increasing service quality scores by 18%.

Reduced conflict-related escalations by 50% after implementing proactive resolution protocols.

Head of HR & Operations

Organic Apparels Pvt. Ltd. Dec 2016 – Dec 2022

Achieved a 30% improvement in hiring efficiency through ATS deployment and streamlined interview processes.

Designed and implemented a full-scale HRMS, reducing HR paperwork by over 70%.

Led an employee engagement initiative that improved satisfaction survey scores by 33% within 18 months.

Executed a strategic workforce restructure that supported company growth from 200 to 500+ employees.

Increased internal promotion rate by 45% through development programs and skills mapping.

HR Consultant

Retail Oxygen Pvt. Ltd. Jan 2009 – Nov 2016

Delivered HR transformation for 15+ retail clients, covering SOP creation, HRIS rollout, and KPI frameworks.

Facilitated compliance inspections that led to zero penalties across all audited clients.

Led recruitment drives resulting in 250+ placements, reducing external recruitment costs by 50%.

Developed OKR systems that helped clients track and improve performance across 120+ roles.

Initiated job architecture redesigns, enabling clear progression paths and boosting retention by 20% on average.

HR Manager

National Cycle Industries Jan 2003 – Dec 2008

Rolled out the company’s first HR policies, performance evaluation system, and compensation framework.

Decreased voluntary turnover by 18% over 2 years by improving onboarding and aligning rewards with performance.

Digitized employee record management, increasing accuracy and HR accessibility.

Successfully negotiated union agreements, preventing work stoppages and maintaining labor peace.

Designed and monitored internal audit frameworks, achieving full labor compliance during audits.

EDUCATION

Master of Business Administration (MBA), Human Resource Management Hamdard University, Islamabad Campus 2002

Bachelor of Business Administration (BBA Hons.)

Hamdard University, Islamabad Campus 2001

CERTIFICATIONS

Certified Human Resource Management Professional (CHRMP) 2024 TECHNICAL SKILLS

HRIS Platforms-Beginner (Zoho, BambooHR, Workable, Custom Solutions)

Applicant Tracking Systems (ATS)

MS Office Suite (Excel, Word, PowerPoint)

Google Workspace & HR Dashboards

HR Data Analysis & Reporting

SOFT SKILLS

Leadership & Executive Coaching

Critical Thinking & Strategic Planning

Negotiation & Conflict Management

Communication & Stakeholder Engagement

Team Building & Mentorship

AWARDS & RECOGNITION

Most Client-Focused HR Consultant – Pakistan (2024) Wealth & Finance International, UK

INTERESTS

Travel Sports HR Research Community Development

Contact this candidate