Customer Service Delivery Driver
Resume:
Naydaijah Tejeda
Jersey City, NJ *****
*******************@*****.***
Professional Summary
Reliable and energetic professional with strong customer service, delivery, and managerial experience. Known for being detail-oriented, organized, and a collaborative team player. Quick to learn, adaptable, and focused on providing excellent service in fast-paced environments. Seeking full-time opportunities to contribute skills and grow within a dynamic team. Authorized to work in the US for any employer
Work Experience
Amazon Delivery Driver/Dispatcher
Zahyoh Inc-Bayonne, NJ
August 2022 to January 2025
• Delivered packages promptly and courteously, enhancing customer satisfaction.
• Assisted with dispatch operations and coordinated route efficiency.
• Provided friendly interactions during deliveries. Amazon Delivery Driver
Satriano loggistics llc-Newark, NJ
November 2021 to August 2022
• Maintained delivery logs and customer satisfaction metrics.
• Handled high-volume package deliveries while ensuring customer satisfaction.
• Followed all safety and delivery protocols
Customer Service Specialist
Best Buy-Jersey City, NJ
September 2018 to April 2021
• Answered phone and assisted customers with changes
• Assisted customers in person
• Created customer appointments
• Provided assistance to clients
• Maintained up-to-date knowledge of customer accounts
• Explained products and benefits
• Inventoried stock
• Operated the cash drawer
• Confirmed payments, refunds, etc.
• Resolved payment and order disputes
• Provided excellent technical support
Mail Handler
United States Postal Service-Jersey City, NJ
September 2020 to January 2021
• Sorted and organized incoming and outgoing mail and packages. Manager
Popeye's Restaurants-Jersey City, NJ
January 2018 to September 2018
Cashier, cook, Manager
• Oversaw restaurant operations and team performance.
• Delivered excellent customer service in a fast-paced food environment.
• Addressed customer concerns and maintained satisfaction.
• Handled daily transactions and deposits accurately. Cashier
Toys "R" us-Jersey City, NJ
December 2017 to January 2018
Greeted customers and assisted with final purchases.
• Handled transactions and provided helpful product guidance.
• Ensured a friendly and efficient checkout experience. Education
High school diploma or GED
James J Ferris High School - Jersey City, NJ
June 2018
Certifications and Licenses
CPR Certification
March 2025 to March 2027
Driver's License
Additional Information
Customer Service & Support
• Delivery Operations
• Microsoft Office (Word, Excel, PowerPoint)
• Dispatching
• Inventory Management
• Team Leadership
• Technical Troubleshooting
• Multitasking
• Time Management
• Fast Math Skills
• Clean Driving Record
Contact this candidate