Accounts Payable Certified Medical
Resume:
Kelli Duke
Receptionist and accounts payable specialist
South Bend, IN
Professional Summary
Hardworking and detail-oriented receptionist and accounts payable clerk with 5+ years of experience in medical office settings. Proven expertise in managing multi-line phone systems, scheduling, and accounts payable, while ensuring efficient office operations. Certified Medical Administrative Specialist with strong skills in medical billing, coding, and patient scheduling. Committed to enhancing patient experiences and supporting healthcare teams through effective communication and organization. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Receptionist/Accounts Payable
American Senior Communities-South Bend, IN
February 2019 to October 2024
I answer multi telephone lines,screen visitors, file documents, make copies, fax documents, order supplies, sort and distribute the mail, give residents money from their accounts, and schedule pickups . I also do Account Payable .
Instructor
Ross Medical Education Center-Granger, IN
July 2010 to August 2018
Initiate, facilitate, and moderate classroom discussions
• Supervise students' fieldwork, internship, and research work
• Keep abreast of developments in the field by reading current literature, talking with colleagues, and participating in professional conferences
• Prepare and deliver lectures to undergraduate or graduate students on topics such as children's literature, learning and development, and reading instruction
• Evaluate and grade students' class work, assignments, and papers. See more occupations related to this task.
• Prepare course materials such as syllabi, homework assignments, and handouts
• Conduct research in a particular field of knowledge and publish findings in professional journals, books, or electronic media
• Collaborate with colleagues to address teaching and research issues
• Advise students on academic and vocational curricula and on career issues
• Plan, evaluate, and revise curricula, course content, course materials, and methods of instruction
• Maintain student attendance records, grades, and other required records
• Compile, administer, and grade examinations, or assign this work to others Customer Service Representative
Alicks Home Medical-South Bend, IN
May 2013 to September 2017
• Attracts potential customers by answering product and service questions; suggesting information about other products and services
• Opens customer accounts by recording account information
• Maintains customer records by updating account information
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Maintains financial accounts by processing customer adjustments
• Recommends potential products or services to management by collecting customer information and analyzing customer needs
• Prepares product or service reports by collecting and analyzing customer information
• Contributes to team effort by accomplishing related results as needed Certified Medical Assistant
South Bend Orthopedics-South Bend, IN
August 2008 to July 2011
• Prepared and scheduled patients charts daily via computer software
• Assisted doctor in sterilization of needles for injections and removed post-operational staples
• Called surrounding hospitals to book surgeries for patients Business Associate
University Park Family Dentistry-South Bend, IN
August 2003 to August 2008
• Organized appointments and reminder calls for patients
• Filed charts and ran end of the day reports
• Worked alongside hygienist with patient care as needed Certified Medical Assistant
Dr. Taegee Kiehm MD-Mishawaka, IN
December 2001 to August 2003
• Assisted physician with examinations
• Organized billing using coding system
• Ordered supplies for the office
Honors
Education
13 in Medical Assisting
Davenport College-Granger, IN
May 1988 to September 1990
Skills
• Triage
• Phlebotomy
• EMR Systems
• Insurance Verification
• Medical Billing
• Laboratory Experience
• Medical Scheduling
• Accounts payable
• Medical Office Experience
• Medical Coding
• Experience Administering Injections
• Medical Records
• Data Entry
• Vital Signs
• Accounting
Certifications and Licenses
CPR Certification
Certified Medical Administrative Specialist
February 2017 to February 2023
I received my certificate through AMS. It allows me to do multiple administrative duties.
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