MEGAN GOFF
Appleton City, MO *****
***********@*****.***
Professional Summary
Friendly and engaging team player and leader able to inspire staff to perform their best. Detail oriented and experienced
Property Manager passionate about preserving affordable housing. Work Experience
Community Manager
East Pointe Reality-Kansas City, MO
September 2024 to Present
• Managed and oversaw daily operations of residential and commercial properties, ensuring efficient and smooth functioning of all aspects of property management
• Implemented cost-effective maintenance strategies, resulting in a XX% reduction in property maintenance expenses over XX years
• Developed and maintained positive relationships with tenants, addressing concerns and inquiries promptly, contributing to a high tenant satisfaction rate of XX%
• Conducted regular property inspections to identify maintenance needs, safety hazards, and compliance issues, ensuring a well-maintained and safe living or working environment
• Negotiated and enforced lease agreements, addressing legal and financial considerations, and ensuring compliance with property regulations and policies
• Collaborated with contractors and vendors to coordinate property repairs and improvements, ensuring high-quality work and cost-effectiveness
• Managed and optimized property budgets, tracking income and expenses, and implementing financial strategies that resulted in a XX% improvement in overall property profitability
• Utilized property management software to streamline administrative tasks, track lease agreements, and generate financial reports, improving overall operational efficiency
• Handled tenant disputes and conflicts professionally and effectively, maintaining positive relationships and minimizing legal complications
• Maintained accurate and up-to-date property records, including lease agreements, maintenance logs, and financial documents, ensuring compliance with industry regulations
• Implemented preventative maintenance programs, extending the lifespan of property systems and reducing overall maintenance costs
• Stayed updated on industry trends, market conditions, and legal regulations, adapting property management strategies accordingly
Property Manager
POAH Communities-Kansas City, MO
November 2018 to Present
Secure HUD vouchers for Residents, completing yearly recertifications for Residents, collect and deposit monthly rents from Residents, process daily invoices for payments, produce monthly, quarterly, and yearly reports for corporate
Property Manager
PROFESSIONAL PROPERTY MANAGEMENT-Harrison, AR
January 2015 to November 2016
Responsible for all leasing, Residents qualifications, move in/out procedures, working with HUD, Section 8, Income-Based rent requirements, managing any maintenance issue in a timely manner, collecting, and posting rent
Property Manager
NORTHWEST REGIONAL HOUSING AUTHORITY-Harrison, AR
August 2012 to August 2014
Responsible for all leasing, Residents qualifications, move in/out procedures, working with HUD, Section 8, Income-Based rent requirement, managing any maintenance issue in a timely manner, collecting, and posting rent
Education
Associate's degree in Business/Accounting
Two Rivers Community College - Independence, MO
January 1996 to December 1998
Skills
• Organization skills
Accounts Payable
Fair Housing / Tax Credit
Sec 8 Regulations
Communication
Budgeting
Supervising Experience
Strategic thinking
Time Management
Vendor Management
HR Sourcing
• Property Leasing
• Property Management
• LIHTC
• Administrative Experience
• Microsoft Outlook
• Payroll
• Interviewing
• Section 8
• Budgeting
• Supervising experience
• Fair Housing regulations
• Project management
• Accounting software
• QuickBooks
• Bookkeeping
• Accounting
• Payroll management
• Customer service
• Communication skills
• Management
• Accounts payable
• Property management
• Leadership
• Time management
• Sales
• OneSite
• Analysis skills
• Landlord-tenant law
Certifications and Licenses
CPA
Driver's License
Certified Property Manager