Business Professional

KRIS NEWTON

623-***-**** **********@*****.*** Surprise, AZ

BUSINESS PROFESSIONAL

Experienced and trustworthy business professional with a background in account review, customer service, and administrative operations. Skilled in member-facing communication, transaction processing, and accurate documentation. Comfortable using Salesforce, SharePoint, and financial platforms to support daily operations. Known for reliability, adaptability, and delivering exceptional service with a member-first approach.

Core Skills: Salesforce, SharePoint, NetSuite, Asana, Microsoft Office (Excel, Word, Outlook, PowerPoint), Zoom, Dropbox, Adobe Suite (basic), Google Drive, PDF tools, Conversational Spanish PROFESSIONAL EXPERIENCE

Compliance Analyst – Capco (Contract for USAA)

Portland, OR / Remote Jun 2020 – Oct 2023

• Reviewed mortgage loan and benefit files for SCRA compliance with accuracy and efficiency.

• Maintained organized documentation and updates using Salesforce and SharePoint.

• Collaborated with a remote team to meet quality and for federal compliance reviews. Document Review Specialist – Epiq Global

Phoenix, AZ / Remote Aug 2019 – Jun 2020

• Conducted document review for large-scale legal and financial compliance cases.

• Used digital platforms to categorize sensitive data under deadline-driven conditions.

• Delivered consistent, accurate results while collaborating remotely with team leaders. Office Manager – Lakeside Plaza Executive Suites

Mission Viejo, CA Aug 2009 – Feb 2019

• Managed daily business operations including leases, billing, scheduling, and tenant services.

• Designed marketing materials including brochures, signage, and website content.

• Coordinated events and fundraisers, social media updates, and oversaw vendor services.

• Created internal training and maintenance guides to support streamlined operations. EDUCATION

Undergraduate Studies, History- 4 years University of Washington, Seattle, WA

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