High School Body Shop

Curtis W. Mitchell

**** * ***** *** ****** Omaha, NE 68116

402-***-**** – Cell

*************@*****.***

Education:

Millard South High School Graduated May 1983

Adjuster-Pro Certification Florida

Provider :370469

Course Number:96558

Course Offering ID: 1209409

Completion DATE: 05/15/25 8:57 AM

Qualifications/Skills:

Software:

·Ability to Use and Configure Microsoft Office 2000, 2003, and 2007

·Ability to use Excel.

·Ability to use Estimating software such as Audatext/CCC/Mtchell for estimates, and Collision Link for part ordering

·Ability to electronically communicate with insurance companies by submitting pictures and estimate information.

·Ability to send warranty claims electronically

·Ability to use CCC Estimating

Skills:

·Have 40 total years experience in auto collision and 30 years of managing an auto collision department.

·Can write up estimates for customers and insurance companies

·Handle warranty work for Ford and Chrysler

·Certified to administer Ford and Chrysler Warranties

·Work with the Sales department to handle customer concerns on new and used vehicles.

·Ability to do payroll

·In charge of setting up training for employees

·Ability to handle customers in a timely and courteous fashion.

·Able to work in a fast paced environment, multi-task, and work well with others.

·Very organized and detail oriented.

·Posses great leadership qualities.

·Great at listening to customers and handling all of their concerns.

·Communicate with Rental companies to give status updates for repairs.

·Ability to handle direct repairs for insurance companies such as State Farm, Progressive, EMC, Sentry, Farm Bureau, American Family, Farmers Insurance and USAA.

Experience:

Diers Collision Fremont, Ne

Body Shop Manager

September 2015- January 2025

·Responsibilities-I manage the body shop of currently 7 employees and assumed responsibilities such as making sure to get customers estimates to them from our estimate software in a timely manner. I take phone calls from customers regarding their estimates or to make appointments to get estimates set up along with setting up appointments to have their car repaired. I work with auto insurance companies as needed to handle all claims from start to end. I help with the ordering of parts for auto repair. I handle the repair operation from writing the estimates through the collision repair of the vehicle to inspecting the vehicle to make sure it looks superb prior to being sent to detail and given back to the customer. I worked directly with technicians and shop employees to properly handle all customer requests.

·

Performance Collision Omaha, Ne

Estimator

October 2013- September 2015

·Responsibilities- I work on writing out customers estimates and submitting them to insurance companies. I then work closely with the insurance companies to get the claims handled to start the repair process. I work with getting customers parts ordered for their vehicles, so that the technicians can start the repair process in a timely manner. I also work with all technicians to make sure customer's vehicles are being completed in a timely manner. I then end the process by making sure the car looks superb before being sent to detail and given back to the customer. If there are any concerns during this process I handle them directly with the customer to keep him/her satisfied.

Woodhouse Auto Family Blair, NE

Body Shop Manager

April 1994- October 2013

·Responsibilities-I managed the body shop and assumed responsibilities such as making sure to get customers estimates to them from our estimate software in a timely manner. I took phone calls from customers regarding their estimates or to make appointments to get estimates set up along with setting up appointments to have their car repaired. I helped with the ordering of parts for auto repair, and did the weekly payroll for all 18 employees. I handled the repair operation from writing the estimates through the collision repair of the vehicle until the vehicle is detailed and picked up from the customer. I worked directly with technicians and shop employees to properly handle all customer requests.

Woodhouse Auto Family Blair, NE

Body Shop Technician

December 1989-April1994

·Responsibilities – I did auto body collision repair from start to finish on auto mobiles. I worked in the paint booth and re-painted vehicles after the collision repair. I also helped in the office with the responsibilities of running the shop.

Sapp Bros. Omaha, NE

Body Shop Technician

1984-December 1989

·Responsibilities – I handled the collision repair from start to finish on semi and auto mobiles. I also painted and re-finished after the auto and semi repairs were finished.

References:

Available upon request.

Contact this candidate