Customer Service Real Estate

Amit Arora

+919********* *************@*****.*** https://www.linkedin.com/in/amit-arora-062865205

Gurugram

EXPERIENCE

Real Estates Specialist

Residential Real Estates 12/2019 Gurugram,India

Identified undervalued investments through comprehensive fundamental analysis,increasing acquisition efficiency

Optimized alternative investment funds, resulting in diversified asset allocation

Quantitative Investing,Alternative Investing,Value Investing,Growth Investing,Fixed income investing

Tasks/Achievements- Real Estate Investing-Fixed Income, Growth, and Value-Added Strategies

Boosted growth investment performance through rigorous market analysis and trend forecasting

Professional Development

National Mining University 08/2016 - 03/2017 Ukrainka, Ukraine Russian language and literature.

Contract Flight Attendant

Nouvel Air Tunisia 09/2015 - 12/2015 Dubai, United Arab Emirates Enhanced team productivity by through effective stress management and adaptable scheduling strategies

Customer service, providing exceptional passenger care, resolving issues, and ensuring comfort

Senior Cabin Crew

Go Air 09/2012 - 08/2014 New Delhi, India

Implemented aviation safety procedures, improving compliance and operational safety ratings

Safety and emergency procedures,trained on evacuation procedures, first aid, emergency equipment, CPR, preflight, in-flight, post-flight security

Teamwork and leadership,collaborating with crew members to ensure smooth operations, managing catering and galley

Cabin Crew

Qatar Airways 02/2010 - 05/2012 Doha, Qatar

Adaptability and emotional intelligence: flexibility in handling unexpected situations, delays, or cancellations

Managed catering services for {200} passengers, enhancing dining experiences and operational efficiency

Delivered exceptional customer service to {150} passengers, ensuring 100%satisfaction on surveys

Reservation Executive

SpiceJet 03/2009 - 02/2010 Gurugram, India

Improved travel efficiency by coordinating {100} flight reservations and itineraries monthly

Improved team productivity by employing empathy, self-awareness, and effective stress management techniques

EDUCATION

Bachelor's of Bussiness Administration

Shobhit University

01/2008 - 01/2011 India

Diploma in Aviation Management

Kingfisher Airlines Training Academy

01/2007 - 01/2008 India

SUMMARY

Flight attendant professional with over 8 years of experience in customer service and aviation

safety, expert in catering management and

emergency procedures. My key achievements

include generating a 25% revenue growth in real

estate investments within one year, and leading a

team of 12 cabin crew to improve service

efficiency by 50%. Seeking a respected position

at your esteemed organization,where I bring my

customer service and safety skills to support your mission of delivering exceptional passenger

experience and safety.Proficient in multiple

aircraft types and aviation regulations- IATA, ICAO, FAA compliance.Aircraft Training: Airbus A-319, A- 320, A-321, A-330, A-340, Boeing-777.

KEY ACHIEVEMENTS

Revenue Growth Leader

Generated 25% revenue growth in real estates

investments within one year.

Customer Satisfaction Achiever

Achieved 90% customer satisfaction ratings as a

contract flight attendant.

Team Leadership Excellence

Led a team of 12 cabin crew, improving service

efficiency by 50%.

Portfolio Management Success

Successfully managed portfolios and increased

valuation.

CERTIFICATION

Dangerous goods certification

IATA's certification in passenger handling and

safety

TRAINING / COURSES

Aircraft Training Certification

Boeing,Airbus

IATA Certification

IATA, ICAO, FAA compliance

LANGUAGES

English Advanced

Hindi Advanced

Punjabi Advanced

Russian Beginner

SKILLS

Aircraft Training Inflight Service

INTERESTS

Sales, Travelling

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