Data Entry Compliance Specialist

Tania Dionne Webster

**** ****** **. ****** ****, AR 72209

870-***-**** email: *************@*****.***

Skills:

Microsoft office, Word, Excel, PowerPoint, Outlook, Spreadsheet, Adobe Acrobat

●Case Review / Management

●Payer Enrollments Processing & ERA’s

●Medical Account Processing & Reconciliation

●Computerized Case Work Management

●Budgeting, Billing, Sales

●Business Administration Skills

●Strong Work Ethic & Integrity

●Organizational Skills, Time Management

●Data Entry, Healthcare Solutions

●Strong Communication Skills

Education:

University of Arkansas at Pine Bluff - Little Rock, AR

Bachelor of Science Degree Business

Administration and Management

Professional Experience:

All State/ National General September-2024 – November-2024

Insurance Underwriter:

Review Insurance applications

Update all information and send to QA for verifications

Approve or deny insurance applications pending SPR

Maximus/ MOHELA Insight Global March 2024 – August 2024

Accounting Clerk II:

Reconciliation of Student Loan accounts

Payer Enrollment Processing & ERA’s

4CI Consulting “Deloitte” February 2024 – September 2024

Eligibility Support Analyst:

Application processing & case management work for SNAP & TANF programs.

Perform data entry work of average difficulty for SNAP and TANF programs.

Manage a data entry workload for initial and on-going SNAP and TANF programs based on specific demographic and economic criteria in accordance with Federal and State requirements.

Document information regarding verifications requested/received.

Verify accuracy of information and verifications provided by the customer to ensure receipt of benefits to which they are entitled.

Input, review and utilize data from multiple electronic systems while maintaining confidentiality of customer data.

Robert Half “PVH” October 2023- January 2024

Customer Service Representative:

Answer incoming calls, emails & chats simultaneously while manipulating multiple systems.

Build rapport with customers & answer their concerns about their accounts.

Take customers online orders. Make orders online on behalf of customers.

Suggestive selling of products & services.

Account reconciliation.

Create new customer accounts & support cases.

ICONMA LLC “MAXIMUS” January 2022 – June 2023

Enrollment Eligibility Specialist: Operations Support

Review and Verify New Medicaid Insurance, SNAP & TANF Enrollment applications against client information provided in computerized systems.

Adhere to state guidelines upon approval or denial of Medicaid Insurance applications.

Review & utilize data from multiple systems while maintaining client confidentiality.

Respond by sending notices to clients about the status of their SNAP, TANF or Medicaid applications or information needed to be returned for determination.

Mind Lance “Centene Corporation”–Little Rock,

April 2020- Dec 2020

Customer Service Representative: Billing & Enrollment Specialist

Review & Process Open Enrollment Healthcare Insurance Applications

Perform application registration & case management of applications.

Process Outreach calls to client or broker for missing documents.

Document information regarding verifications requested/ received.

Process customer payer enrollments.

Spherion Staffing “Centene Corporation” – Little Rock, AR Dec 2019- March 2020

HICS Administration:

Data Specialist

Collect Insurance Payments online & over the phone.

Reconsolidated Late Payment Accounts

Update Electronic Claims

Organize client information and accurately input the information into the

Arkansas Insurance Department - Little Rock, AR

Feb 2019 – Aug 2019

Data Entry Operator:

Review & Process Payer Enrollment Claims

●Validate Payer Claim Information

●Perform Material Trainings and Resource Updates of Claims

Arkansas River Education Services Cooperative - Pine Bluff, AR

Aug 2016 – Apr 2018

Home Base Educator:

●Educate income eligible parents to prepare home aged children for Head Start.

●Data entry, clerical filing, and case management to ensure retention of clients.

●Maintain client retention and prevented turnover by 25% for the company.

●Case documentation & management of family needs and progress.

Develop & maintain partnerships with outside vendors and organizations to

provide resource assistance to families within State and Federal Poverty

guidelines.

Contact this candidate