Human Resources Office Manager

Y*LANDA COLLINS

404-***-****/******@*****.***

Professional Objective: A well-structured, committed, and tactful Human Resources/Office Manager/Administrative and Technical Support Specialist

expert, possessing a demonstrated aptitude for enhancing work environments and fostering positive work experience. I am an expert in various areas, including recruitment and staffing, talent management and acquisition, training, learning development, and staff engagement.

Qualification Summary: A seasoned Human Resources professional with a strong track record of creating well-structured and harmonious workplaces that foster positive employee experiences. Demonstrates expertise in various HR areas, including recruitment, talent management, training and development, and employee engagement. Throughout my career, I have consistently demonstrated an exceptional ability to resolve complex issues, lead teams, communicate effectively with others, and maintain excellent organizational skills. These strengths have continuously contributed to my significant accomplishments. In addition, I possess extensive knowledge and skills in a variety of computer applications, such as Windows, USA Staffing, HRIS, and the Microsoft Office Suite (Word, Excel, PowerPoint).

Education:

Mercer University- (Bachelor of Business Administration), BS Degree, Major: Human Resources Management,

Southern Crescent Technical College- Associate of Applied Science Degree, (Business Management)

Certification:

Service Sector Management Specialist-18 Credit Hours

Early College Essential-18 Credit Hours

Supervisory/Management Specialist-12 Credit Hours

Management and Leadership Specialist-18 Credit Hours

Human Resource Management Specialist-18 Credit Hours

Entrepreneur Management-12 Credit Hours

Diploma in Administrative Specialist Course

Diploma in Industry Security

Certificate in Staff Judge Advocate Legal Basic Course.

PROFESSIONAL EXPERIENCE:

Department of Veterans Affairs, Decatur Ga

Human Resources Coordinator

Deliver HR administrative services to over 30 internal customer groups, including HR, Managers, and Employees. Guarantee the timely completion of assigned tasks and adherence to service level agreements. Adhere to established processes and procedures outlined in standard operating procedures and knowledge bases. Utilize appropriate technology and tools to handle requests, input data, and execute payroll procedures for salaried and hourly employees. Operate in compliance with Company policy, legislation, and Collective Bargaining Agreements. Guide employees and managers on HR policy, Leave, and practice. Coordinate and facilitate local new hire orientation, communication, and survey administration. Plan and administer an active recruitment and job placement program.

Write new and recurring vacancy announcements and review position descriptions.

Determines minimum qualification, eligibility or non-eligibility, and veteran preference.

Qualifies eligible applicants for promotion, reinstatement, and transfer. Maintains merit promotion files.

Refers to best-qualified applicants, completes all personnel forms, and calculates pay, grade, steps for salary, and all other necessary remarks.

Northwestern Georgia Girl Scout Council, Atlanta, GA.

Support Service Coordinator

Operated and maintained all general service equipment including 5800 and 5100 Xerox copiers and supplies, processed all mail and work orders for photocopying/imaging, and received and routed telephone calls and faxes.

Oversaw purchasing and inventory control of office supplies, and printed material for distribution.

Served as switchboard backup utilizing PBX system.

Applied interpersonal and problem-solving skills to ensure the highest level of customer service.

Logistic Director-Installation Aircraft Maintenance Branch, Fort Carson, Colorado

Material Handler/Supply Management,

Performed duties and responsibilities independently researching answers to supply procedures, policies, and questions.

Assisted tool and parts attendant on receiving storage and issue matters.

United States Army - District Corps of Engineers, Camp Zama, Japan

Secretary/Office Automation,

Performed numerous administrative duties including typing documents and organizing office records and files.

Maintained supervisor's calendar. scheduled appointments and meetings.

Processed employee timecards and submitted them for signature.

Provided office administrative assistance to supervisor to ensure email was read daily.

Defense Investigative Service -Office of Industrial Security, Camp Zama, Japan

Secretary/Office Automation,

Maintained and updated office database through data entry of Monthly Inspection reports.

Gathered and complied classified and unclassified data from numerous sources.

Monitored and updated monthly security roster, including additions and deletions.

Arranged daily and monthly travel itineraries for office personnel.

Organized and implemented a filing system for each overseas inspected company.

Held SECRET security clearance.

Zama American High School, Camp Zama Japan

Office Automation Clerk

Performed administrative duties including typing correspondence, daily school bulletins, and transportation requests. Travel Duty Orders and Leave Requests.

Oversaw copy machine count and service requests, weekly and monthly activity bulletins, office supply stock, transcript, and publication announcements. Processed and routed all incoming mail.

Provided visitors assistance and answered routine questions.

United States Army: United States, Germany, and Japan

Administrative Specialist, 71L

Gained extensive training and experience in all aspect of office automation and clerical including mail handling, word processing, recording keeping and files.

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